My only gripe with this location is inventory. It is always something. You rarely get the vehicle you reserved, then you have to pay MORE if there's not comparable. That's unacceptable. Hertz, you are... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Well i made the reservation at 9:30am. 1st off I was completely surprised that the customer service representative that helped me at first just up and left without saying another representative was go... もっと見る
The Customer service was very late. There was one young lady there. I don’t remember her name but she was so wonderful to me. She was so helpful and I really appreciate it. I would recommend Hertz ove... もっと見る
I did my rental request online. I put my pickup and return time to be 5:00 pm. Upon arrival I was told that they close at 5:00pm. I informed the agent that I was not made aware that they close at 5:0... もっと見る
企業情報
当該企業による記述
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
連絡先
6850 Mt Zion Blvd, 30260, Morrow, Georgia, 米国
- (678) 422-0847
Your Car Rental Deals, News & Offers
4.3
優良
16件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The price was fair and vehicle was very…
The price was fair and vehicle was very clean. Also, customer service was very helpful.
2026年10月1日
Very friendly customer service.
2026年9月18日
The customer service and timely was…
The customer service and timely was great was in and out
2026年9月17日
Hertz September 2026 Rental
Not complicated, rental experience was simple and easy and professional
2026年9月16日
Everything was made easy.
2026年9月12日
Frequent Customer
Well i made the reservation at 9:30am. 1st off I was completely surprised that the customer service representative that helped me at first just up and left without saying another representative was going to help w customers. So the manager Carl had to help assist w customers. He was very helpful and I really appreciated his prompt service along with his other staff. I was just surprised his assistant manager just up and left without saying anything to any of the customers waiting .
2026年9月4日
Courteous and pleasant customer…
Courteous and pleasant customer service. Nice waiting area. Quick access to interstate
2026年9月9日
More Attention
My only gripe with this location is inventory. It is always something. You rarely get the vehicle you reserved, then you have to pay MORE if there's not comparable. That's unacceptable. Hertz, you are a Million if not Billion dollar giant, quit taking advantage of people. Plan better, and provide adequate staffing, extended hours, after hour return, so that customers are not paying for what they do not need.
2026年8月29日
Last minute decision to go with Hertz…
Last minute decision to go with Hertz and they were able to come thru.
2026年7月2日
The Customer service was very late
The Customer service was very late. There was one young lady there. I don’t remember her name but she was so wonderful to me. She was so helpful and I really appreciate it. I would recommend Hertz over at Morrow to my friends and family
2026年7月3日
I did my rental request online
I did my rental request online. I put my pickup and return time to be 5:00 pm.
Upon arrival I was told that they close at 5:00pm. I informed the agent that I was not made aware that they close at 5:00pm. I informed the agent that I could not wait until 9:00am, Saturday. The agent did help me. Online request should indicate that they close at 5:00pm. Also, the time on the door did not have a closing time.
2026年6月19日
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