Hertz - Ocala - Silver Springs Blvd レビュー 

All things went smoothly. They upgraded my vehicle, for free. Price WAS as ADVERTISED. 10/10 WOULD RECOMMEND.

It was a good customer service and very easy process to complete the rental and return.

Location was not great. The representative that helped us at the counter was AWESOME! He is a priceless ASSET to your company! Unfortunately, the location did not have the make/model that we had reserved. We were told that their inventory was low & we had only 2 cars to choose from. The one that we accepted turned out to be quite disappointing. It made for a VERY long & uncomfortable vacation. :o(

Customer service-A+
Recognition as a frequent customer-yes
Greeted with a smile-yes
Vehicle ready and clean-yes
Expeditious service-yes
Return if vehicle-expeditious/charge as expeditious

The reps and the experience were wonderful each time. We rented multiple vehicles for two weekend in a row. We will definitely use them in the future.

Great price easy to add days same rate wish I could do it again

Staff is great, very courteous and nice. Cars are great to drive.

People were wonderful. Took us about 45 minutes to check out due to equipment issues. When we returned the vehicle we found out there was a $15 a day charge for an extra driver. We were not told that when we listed the second driver at the start.

The guys there are great! I have used this location a couple of times for travel for work, and they are always fast and awesome. Thank you for such a great experience each time.

Al Sermon has been a great person in the Ocala office to provide me with FIRST CLASS service like I have enjoyed from Hertz for decades before retireing to FLorida

My experience is always AMAZING at this location. Hertz needs to make Drake a district or area manager so he can spread this level of greatness to all of hertz. His team is one of the best in customer service ive ever dealt with over any industry. Huge shout out to the boys kicking butt over there: Michael, John, Al, Randy & Drake always go above and beyond to make sure im taken care of. True MVPs

Pick up was easy and quick. Midsize SUV was a pleasure to drive for the week. Drop off took a little longer than expected but was okay.

My experience with Hertz was the best experience I’ve ever had with a car rental company so far. Thank you Hertz

Professional customer service
New and clean vehicles

Staff was friendly and courteous. Service was fast with no issues

The respect and the way they threat the person

The gentleman behind the counter was a blessing!

I had an excellent experience with this rental. I was pleasantly surprised to receive a complimentary upgrade to a pickup truck, which exceeded my expectations. The vehicle was in outstanding condition, clean, comfortable, and performed exceptionally well throughout my trip. The entire rental process was smooth and professional. I truly appreciated the courtesy upgrade and would gladly choose this rental company again in the future.

Rented This Vehicle From Hertz In Ocala. I was treated with curtsey and respect. The rental process from start to finish was easy. The rental price was excellent. For my future car rental needs I will definitely use Hertz - Ocala Silver Springs,