The communication process is clear and smooth, and there is also a reminder that you need to take photos before handing over the car. The contractor is very careful.
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Service was very slow. Then they didn’t recognize the quote that I had from Hertz, actually they never did. I OK’d a slightly higher charge so I could get the rental. I added to add another day to t... もっと見る
The transaction ran smoothly, however it could have transpired more quickly had there been more than one representative to assist customers. There was a significant line upon pickup and returning the... もっと見る
Friendly people, convenient location. They are always busy and there's always a bit of a wait, but they are professional and I've never had a problem with my reservation. I use this location at leas... もっと見る
企業情報
当該企業による記述
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
連絡先
1133 W Bell Rd, 85023, Phoenix, Arizona, 米国
- (602) 942-1266
Your Car Rental Deals, News & Offers
4.2
ほぼ満足
10件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Highly recommended
The communication process is clear and smooth, and there is also a reminder that you need to take photos before handing over the car. The contractor is very careful.
2026年10月14日
It was an easy process
It was an easy process. Made a reservation online, came in on the day to pick up the car. I would say it took may 10-15 minutes, maybe even less.
2026年10月1日
Service was very slow
Service was very slow. Then they didn’t recognize the quote that I had from Hertz, actually they never did.
I OK’d a slightly higher charge so I could get the rental. I added to add another day to the rental as my ride to/from the rental wasn’t going to be available on the return date. They said that extra day was $100 when the rate was clearly $60.
The car was dirty, lots of bugs and a dirty windshield. Not happy with this rental.
2026年10月1日
Our retirement tour
It was a very good experience, I was able to get the model I wanted. It was a 2026 Nissan Rogue, We rent a car rather than put the miles on our own car.
We put almost 10k miles over a 33 day road trip across the US. The car performed perfectly. The check in and check out went smoothly. The staff was very helpful, a pleasure doing business.
2026年9月22日
The transaction ran smoothly.
The transaction ran smoothly, however it could have transpired more quickly had there been more than one representative to assist customers. There was a significant line upon pickup and returning the vehicle.
2026年9月3日
Great car
Great car, and Amber at the west Bell road hertz was extremely helpful and accommodating
2026年7月2日
Friendly face
The girl at the front desk, very kind, very friendly and very helpful. Don’t remember her name though.
2026年7月4日
Friendly people
Friendly people, convenient location. They are always busy and there's always a bit of a wait, but they are professional and I've never had a problem with my reservation. I use this location at least once per year.
2026年7月2日
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