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Hertz - Portland - South East Stark Street レビュー 

9
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TrustScore 5段階評価の3.5

3.4

12136 Se Stark St, 97233 Portland, Oregon, US

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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

The woman from whom I rented the car was outstanding! She was friendly, but professional and very thorough when explaining how everything worked. I was very impressed at the time she took to document... もっと見る

5つ星のうち5の評価

I read some "not so good reviews " about this place but the price was so good I decided to give them a chance. They had exactly what we reserved waiting for us. They were very busy when we got there b... もっと見る

5つ星のうち1の評価

My experience with this Hertz location was frustrating from start to finish. My reservation was confirmed for 10:00 AM, but fortunately, I called ahead-only to be told the car wouldn't actually be r... もっと見る


企業情報

  1. レンタカー 代理店
  2. ・
  3. カー アクセサリー店

当該企業による記述

Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.


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3.4

まあまあ

TrustScore 5段階評価の3.5

9件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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3.4

すべてのレビュー

(9)

過去12か月のレビュー数: 23,267件

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5つ星のうち1の評価

Completely unprofessional experience and zero respect for customers' time

My experience with this Hertz location was frustrating from start to finish. My reservation was confirmed for 10:00 AM, but fortunately, I called ahead-only to be told the car wouldn't actually be ready until noon.
When I arrived at noon, the vehicle still wasn't ready, and I was forced to wait over an hour. To make matters worse, the staff was extremely rude, curt, and treated me as if I was an inconvenience to them. On top of that, getting through to this branch by phone is nearly impossible unless you call 20 times in a row.
Everything that could go wrong with a rental did. Save yourself the stress and avoid this location (actually avoid Hertz altogether and go to Enterprise).

2026年9月28日
自発的なレビュー
5つ星のうち5の評価

The woman from whom I rented the car…

The woman from whom I rented the car was outstanding! She was friendly, but professional and very thorough when explaining how everything worked. I was very impressed at the time she took to document every scratch or ding on the car. It gave me all of the confidence that I was being taken care of.

2026年10月6日
5つ星のうち5の評価

Great car rental experience

I read some "not so good reviews " about this place but the price was so good I decided to give them a chance. They had exactly what we reserved waiting for us. They were very busy when we got there but the 2 ladies working were very efficient and polite, moving the process along as best they could. Returning was quick and easy. I would definitely use this location again.

2026年9月24日
5つ星のうち2の評価

We arrived 15min before our pickup time…

We arrived 15min before our pickup time and they were busy with only 3 customers and it took us 2 hours to get our rental. My wife was late getting back from lunch. When we ask the problem why it’s taking so long they told us, “corporate didn’t have enough people working”. This most horrible experience I had with Hertz. We won’t be renting from the location never, just bad and horrible customer service.

2026年9月29日
5つ星のうち3の評価

Car was not ready.

The staff was great. However, we waited over an hour for a vehicle. Apparently the system allows customers to make reservations even if they don’t have enough vehicles available.

2026年9月29日
5つ星のうち3の評価

Dirty cars

I rented from Hertz twice within a month. Two different locations and each time I got a car it was dirty!! The first time the location was downtown (at the Marriott) and that was a whole mess and inconvenience!!! Having to walk a couple blocks to pick up a car when you're disabled is not ok. Won't rent from that location again! Second time was from the SE Stark location.

2026年9月8日

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