I reserved a standard SUV, knowing that it would be a perfect size and height for my dad. We were given a Jeep Wrangler, which is normally classified as a sport Utility. I know most people would be h... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The computer that took my reservation let me reserve for 5:30 pm. The Branch closed at 5. I arrived at 5:15 and the girl at the counter waited for me. She was very nice and I was very thankful sh... もっと見る
Got to lot and they had only two cars in the class I booked. The staff was great, just not the cars. The car I got had 67,000 miles and they considered it new. There was damage to the car also.... もっと見る
The employee at the counter was courteous and friendly. We were in and out in short order!
企業情報
当該企業による記述
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
連絡先
40 Lee Burbank Hwy Unit A, 2151, Revere, Massachusetts, 米国
- (781) 284-0262
Your Car Rental Deals, News & Offers
3.8
ほぼ満足
6件のレビュー
顧客にレビューを依頼しています
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Did not get what I Rented
I reserved a standard SUV, knowing that it would be a perfect size and height for my dad. We were given a Jeep Wrangler, which is normally classified as a sport Utility. I know most people would be happy to the upgrade. However, my dad struggled with getting in and out. When I asked to get what I reserved, the worker claimed this was all they had clean and that it would take HOURS to clean a new car. They then blamed me, stating, I needed to note in my reservation that it needs to be a "normal" SUV to ensure that I would have not gotten a jeep. Then we were stuck with the Wrangler. If I use Hertz, again, I would like to get what I reserved.
2026年10月14日
Service staff was excellent
When we picked up the SUV it was the one we had chosen, and the clean. Staff was excellent to work with
2026年10月4日
Helpful and quick!
The employee at the counter was courteous and friendly. We were in and out in short order!
2026年9月23日
Staff good, cars not so good
Got to lot and they had only two cars in the class I booked. The staff was great, just not the cars. The car I got had 67,000 miles and they considered it new. There was damage to the car also.
I only booked here for price because airport was too much at last minute rental, will always just book ahead of time and rent at airport from now on.
2026年9月25日
The computer that took my reservation…
The computer that took my reservation let me reserve for 5:30 pm. The Branch closed at 5. I arrived at 5:15 and the girl at the counter waited for me. She was very nice and I was very thankful she waited.
Flexibility of renting from Massachusetts and turning car in, in Florida was awesome. Minivan drove nice and it was comfortable for a long trip with a moderate amount of belongings that we needed to bring with us.
I did not get her name but please pass my thanks on the the girl that waited for me and got me on my way. Much appreciated.
2026年9月6日
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