There were two problems. Most concerning was that the blind spot indicator of side mirrors did not indicate presence of a vehicle at night it's nice to have that safety feature. Also the cleaning did... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Great customer service from agent downtown Salt Lake City Our vehicle was perfect for our trip But should have had washer fluid and check engine / oil light indicator was on
Pros: car rental place was very close to our hotel. (downtown Salt Lake City) The person who was helping us was helpful. The car itself was very clean and comfortable. Drop off was very smooth at SLC... もっと見る
I had a car booked but was given a different car. We had to wait for awhile to get to the counter and then it took another 30 minutes. Then she sent me down to the parking garage where I waited again... もっと見る
企業情報
当該企業による記述
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
連絡先
750 S Main St, 84101, Salt Lake City, Utah, 米国
- (801) 596-2670
Your Car Rental Deals, News & Offers
4.1
ほぼ満足
17件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Very professional and friendly.
2026年10月3日
Great service
Great service. Fast and easy to pickup and drop off. Staff very understanding and cooperative.
2026年10月4日
I had a car booked but
I had a car booked but was given a different car. We had to wait for awhile to get to the counter and then it took another 30 minutes. Then she sent me down to the parking garage where I waited again. It took me about an hour and a half to pick up my car that should have taken me about 15 minutes because it was booked in June.
2026年10月5日
Smooth operators
Prompt and smooth pick-up. Easy key dropbox drop-off. Very simple to extend our rental online each week as we searched for a car to buy.
2026年9月29日
Great customer service from agent…
Great customer service from agent downtown Salt Lake City
Our vehicle was perfect for our trip
But should have had washer fluid and check engine / oil light indicator was on
2026年9月24日
Pros and Cons
Pros: car rental place was very close to our hotel. (downtown Salt Lake City) The person who was helping us was helpful. The car itself was very clean and comfortable. Drop off was very smooth at SLC airport.
Cons: the car that we originally ranted was not available when I went there. Instead of Sedan we were offer Minivan. Since I did not want Minivan I had to pay extra 40 dollars to upgrade to SUV.
2026年9月10日
Hertz was great to work with
Hertz was great to work with. They were quick to get us a car. They made the process easy.
2026年9月9日
Josh has always made renting at Hertz a…
Josh has always made renting at Hertz a very seamless process. He is very helpful and always keeps his customers happy!
2026年9月9日
There were two problems
There were two problems. Most concerning was that the blind spot indicator of side mirrors did not indicate presence of a vehicle at night it's nice to have that safety feature. Also the cleaning did not include the storage compartments that opened up.
2026年9月6日
They changed me 36.27 dollars for less …
They charged me 36.27 dollars for less than a quarter of a tank of gas, they also had me waiting for about an hour, just to return the rental, then changed me an extra hour for the time they had me waiting for.
2026年9月3日
Great price, service and car
Good service and car at an economical cost. Quick, twist-free car return.
2026年8月29日
Falsely claimed I caused pre existing damages.
I rented a truck from them and it was damaged upon pickup. I indicated the damages to the person who was helping us and they said "oh yea we know about those, dont worry about it"
I decided to tape a video of all the damages while in their parking lot anyway just in case and I'm glad I did because about 10 days later they sent an email with all those previous damages claiming I had done them.
2026年6月25日
Everyone was helpful and ready for me.
2026年6月27日
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