Jessica is always incredibly helpful and makes renting so smooth and easy. She always goes above and beyond to make sure the customer gets what they need!
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
After Ubering and Walking in at pickup time for a vehicle reserved for 2 weeks days prior with a $560.00 deposit already paid and being told there is no vehicle available as well as the proper way... もっと見る
Ive rented before from this agent..ive made it on line but when I go to rent my vehicle its simple, easy, and the staff is friendly and accommodating.
The check-in and check-out process time has been greatly reduced making this a much more pleasant experience! The online experience was also very easy.
企業情報
当該企業による記述
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
連絡先
6001 Nieman Rd, 66203, Shawnee, Kansas, 米国
- (913) 962-1226
Your Car Rental Deals, News & Offers
3.5
まあまあ
8件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
After Ubering and Walking in at pickup…
After Ubering and Walking in at pickup time for a vehicle reserved for 2 weeks days prior with a $560.00 deposit already paid and being told there is no vehicle available as well as the proper way to receive my refund is to call a different one eight hundred number and explain that there was no vehicle for me on my arrival three times before being told my money would be refunded within 7-10 business days.
There was no explanation, no apology, only the statement that insurance claims are prioritized and I should have received a call from a manager before I got there (the only missed call I had was a Florida number with no voicemail). Not only that, the employee advised that anyone on his piece of paper had a reservation for today but if they were highlighted they would not have a vehicle available, there were at least a dozen highlighted lines on that piece of paper.
Coming to the end of my two week vacation I had intended to use their rental car for and I still do not have my money refunded.
2026年9月22日
自発的なレビュー
Jessica is always incredibly helpful…
Jessica is always incredibly helpful and makes renting so smooth and easy. She always goes above and beyond to make sure the customer gets what they need!
2026年9月25日
Great staff
Ive rented before from this agent..ive made it on line but when I go to rent my vehicle its simple, easy, and the staff is friendly and accommodating.
2026年9月19日
Much quicker check-in and checkout
The check-in and check-out process time has been greatly reduced making this a much more pleasant experience! The online experience was also very easy.
2026年9月5日
Terrible
Terrible. Took reservation for a type of car that you do not carry in that location. Took a very long time to check out. Vehicle was not clean and had mechanical issues with the trunk.
2026年9月2日
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