Our flight was cancelled to Dulles and the airline put us on a later flight. We were worried that something else might come up before and not be able to make our flight to Europe. We immediately rente... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The Hertz people are great- problem was vehicle that we rented. We should have listened or asked when we picked up the car about cruise control and other options. However, that is on us. This Hyundai... もっと見る
The staff was friendly and it made my rental experience even better. My car was clean and appeared as advertised. I will return to Hertz for my next rental!!!
I didn't like that only one attendant was at the location when I arrived, and he checked customers in and prepared the cars. Additionally, the car was not properly cleaned when I arrived to get the r... もっと見る
企業情報
当該企業による記述
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
連絡先
1940 Laskin Rd Ste 308, 23454, Virginia Beach, Virginia, 米国
- (757) 463-4560
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4.1
ほぼ満足
8件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The staff was friendly and it made my…
The staff was friendly and it made my rental experience even better. My car was clean and appeared as advertised. I will return to Hertz for my next rental!!!
2026年10月11日
customer service was efficient and…
customer service was efficient and courteous
we had a flat and person on phone was helpful and quick to assist
2026年10月5日
Great experience and customer service!
2026年10月7日
Flight cancelled-Hertz saved the trip!
Our flight was cancelled to Dulles and the airline put us on a later flight. We were worried that something else might come up before and not be able to make our flight to Europe. We immediately rented a car from the web site and ubered over to Hertz. What an easy process it was for us. We rode in style in a comfortable Cadillac. We got to the airport and turned it in. All in all, this was better than flying the earlier flight and sitting around the airport all day! Salesman at Hertz Laskin Road was fabulous and helpful!
2026年10月1日
The Hertz people are great- problem was…
The Hertz people are great- problem was vehicle that we rented. We should have listened or asked when we picked up the car about cruise control and other options. However, that is on us. This Hyundai Tucson was a four-cylinder, which did not go well going over the mountains and there was no explanation in the vehicle of how to set up or use cruise control at all. The last car we rented was a Nissan rogue and it was outstanding. We will attempt to be more diligent in the future about the vehicle we rent, but Hertz is great!
2026年9月17日
Insufficient Number of Staff
I didn't like that only one attendant was at the location when I arrived, and he checked customers in and prepared the cars. Additionally, the car was not properly cleaned when I arrived to get the rental.
2026年9月3日
I have specifically chosen this Hertz…
I have specifically chosen this Hertz location because they have Great customer service!! Not only with myself but I witnessed an employee attending a customer while another customer attempted to get his attention and he handled it professionally while still continuing to assist his customer
2026年8月28日
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