Steven and the young guy who helped me, were both awesome. I have rented cars many times from many different places over the years, and the service has typically varied from acceptable to rude, but th... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Customer service was top notch and very helpful when my car dealership was taking way too long to diagnose and fix my car. They allowed me to extend the rental vehicle for an extra day when my deal... もっと見る
Great customer service. Allowed me to extend the rental. The only problem was that there was a nail in the tire but didn’t notice it until later.
I highly value the service provided at the front counter. Mr. Stephen Cooper is an exceptionally fast and reliable employee. He consistently anticipates my needs and provides exactly what I am looking... もっと見る
企業情報
当該企業による記述
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
連絡先
5174 W Waco Dr, 76710, Waco, Texas, 米国
- (254) 754-1869
Your Car Rental Deals, News & Offers
4.3
優良
9件のレビュー
顧客にレビューを依頼しています
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この企業のTrustpilot 利用方法
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Quick fast and accurate
2026年10月7日
Steven and the young guy who helped me
Steven and the young guy who helped me, were both awesome. I have rented cars many times from many different places over the years, and the service has typically varied from acceptable to rude, but these guys did great. I don't normally respond to surveys, but the service was so good, that I decided to make an exception. Thank you!
2026年10月6日
Top notch customer service
Customer service was top notch and very helpful when my car dealership was taking way too long to diagnose and fix my car. They allowed me to extend the rental vehicle for an extra day when my dealership was uncertain about a loaner and whether my vehicle would be finished within a certain time! They were even willing to allow me to drop off the vehicle at my dealership and they would come get it (even though I came into their main office to do the paperwork).
Pros: Parking, Car Availability, Cleanliness, Decent pricing, CUSTOMER SERVICE!!!
Cons: Location compared to where car lots are located in the city
2026年9月30日
We always use this location because…
We always use this location because service is always top-notch!! Steven and his staff always take care of us and go above and beyond!!
2026年9月30日
Steven is the best!
Unfortunately, I rented a car that had a heavy smoke smell. Steven fixed the problem immediately. He is the best!
2026年9月22日
I highly value the service provided at…
I highly value the service provided at the front counter. Mr. Stephen Cooper is an exceptionally fast and reliable employee. He consistently anticipates my needs and provides exactly what I am looking for whenever I visit.
2026年9月18日
Great customer service
Great customer service. Allowed me to extend the rental. The only problem was that there was a nail in the tire but didn’t notice it until later.
2026年9月12日
Stephen and his entire staff are awesome!
Stephen and his entire staff have provided me exceptional customer service and treated me like family each and every time I rent a car from this Hertz location in Waco. They really know how to take care of their customers and keep them coming back! They know I will always rent from them when I need a car!
2026年8月28日
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