A bright warm welcome and an ethusiasm to assist put me at ease straight away. Not knowing about car tyres and having had a troublesome slow puncture for some time (getting worse) had been reluctant t... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Excellent Excellent Service by Chris at Erdington branch! Came in with worries about my vehicle and they confirmed what they could see and was the problem but advised they don't do this work at thei... もっと見る
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I'd just like to thank Chris, Rob and the team for going the extra mile to sort out a recent problem I had with my vans abs system. Nothing was too much trouble for them and they did a sterling job in... もっと見る
企業が回答しました
I booked my vehicle in for an inspection due to many faults. After a few calls from Chris I agreed a painful bill of over £1000. I was kept informed throughout the process and Chris had thoughtfully... もっと見る
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企業情報
HiQ Tyres & Autocare - Erdington (Birmingham) について
さまざまな外部ソースから提供された情報
Why Choose Us?
We are a network of local family run businesses backed by a global automotive brand. We rely on our reputation in each local community, so delivering the very best customer service and very best value is our number one priority.
Excellent Customer Service
Every technician at each HiQ Centre puts the customer first and treats every customer with respect and honesty. All of our technicians are trained to the highest standards, so you can rest assured you’re getting great service.
Services
We provide a quick and reliable tyre fitting service, a range of car servicing options, MOTs, health checks and all the other autocare services you’d expect.
Click Fit Go
We know time is of the essence when it comes to new tyres, so you can use our website to quickly and easily book a time that suits you. And don’t worry, you don’t pay a penny until your new tyres have been fitted.
Transparency
We know how important honest pricing is, so you can expect transparency you can trust.
Award Winning Centres
We’re serious about offering the very best service, and that’s why our HiQ Centres have won awards across the entire country.
連絡先
196 Bromford Lane, Erdington, B24 8DL, Birmingham, West Midlands, 英国
- 0121 328 0278
4.5
優良
64件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great service
Great service. Identified problem straight away. Due to book in for repair 👍
2026年8月21日
自発的なレビュー
HiQ Tyres & Autocare - Erdington (Birmingham) からの回答
We appreciate you leaving us this great review Wayne.
Whatever issue my car is having I can…
Whatever issue my car is having I can always rely on the staff at hiq to resolve it and put my mind at ease, quick efficient and friendly and always go the extra mile they deliver a great service and price is really good too 👍👍👍
2026年6月26日
自発的なレビュー
HiQ Tyres & Autocare - Erdington (Birmingham) からの回答
Hi there, we're so pleased to hear you can always rely on our team to resolve any issues and put your mind at ease. We appreciate you highlighting our quick, efficient, and friendly service, and that we go the extra mile!
Absolutely fantastic experience
Absolutely fantastic experience
Really nice and friendly people
Good quality service
2026年6月16日
自発的なレビュー
HiQ Tyres & Autocare - Erdington (Birmingham) からの回答
Hi there, thank you for leaving such a positive review!
An amazing service from the manager and…
An amazing service from the manager and assistant manager.
Friendly, efficient and first class service.
I will definitely be a returning customer and wouldn’t go anywhere else.
2026年5月27日
自発的なレビュー
HiQ Tyres & Autocare - Erdington (Birmingham) からの回答
Hi Darren, we appreciate you taking the time to leave us a review! We're happy to hear you received such friendly and efficient service.
I booked this garage for a tyre fitting
I booked this garage for a tyre fitting, nice friendly staff ,drove in and the job was all complete in under a hour which was excellent. No fuss . Would definitely use this garage again.
2026年5月23日
自発的なレビュー
HiQ Tyres & Autocare - Erdington (Birmingham) からの回答
We're so glad you had a positive experience with your tyre fitting Chris! We appreciate your kind words and look forward to seeing you again.
AC refill
Everything was perfect and they did a great job for my car ,also the staff is very friendly. Highly recommend!
2026年5月21日
自発的なレビュー
HiQ Tyres & Autocare - Erdington (Birmingham) からの回答
Hi there, thank you for the recommendation and we appreciate the feedback!
A bright warm welcome and an ethusiasm…
A bright warm welcome and an ethusiasm to assist put me at ease straight away. Not knowing about car tyres and having had a troublesome slow puncture for some time (getting worse) had been reluctant to seek help. Turns out my inner tyre rim had become misaligned (I blame potholes) and as a first step, repair carried out. First class all round. THANK YOU !!!!!
2026年4月7日
自発的なレビュー
HiQ Tyres & Autocare - Erdington (Birmingham) からの回答
Hi Dugald, thank you for leaving us this brilliant review. We were glad to be able to help repairing your tyre and getting you back out on the road safely.
Highly disappointed with this company
Highly disappointed with this company. The manager was rude and obnoxious. I paid for a service and thet didn't sort the issue. I will never use them again
2026年4月1日
自発的なレビュー
HiQ Tyres & Autocare - Erdington (Birmingham) からの回答
Hi there,
Customer service is extremely important to us here at HiQ.
Please email our Customer Service Team:
customerservice@hiqtyresandautocare.co.uk with your full name, contact information, registration details and any other details about your visit.
We will be glad to investigate this matter further immediately.
Kind regards,
HiQ Team.
Unsatisfactory service and spoken to in an unprofessional and disrespectful manner
I regret to state that I am unable to recommend HiQ Tyres & Autocare Erdington.
On three separate occasions, I have experienced unsatisfactory service and have been spoken to in an unprofessional and disrespectful manner. Based on these repeated interactions, there appear to be concerns regarding organisation and customer service standards.
Despite raising these issues, I was made to feel as though I was at fault, which was both inappropriate and unacceptable. Given the frequency and consistency of these experiences, I have decided not to use this service again.
2026年3月30日
自発的なレビュー
HiQ Tyres & Autocare - Erdington (Birmingham) からの回答
Hi there,
Customer service is extremely important to us here at HiQ and we apologise for any inconvenience caused.
Please email our Customer Service Team:
customerservice@hiqtyresandautocare.co.uk with your full name, contact information, registration details and any other details about your visit.
We will be glad to investigate this matter further immediately.
We have seen your review on Google also and this has been raised with the relevant associates.
Kind regards,
HiQ Team
The guys were great with communications…
The guys were great with communications throughout the day and keeping me updated on the work that needed doing
2026年3月13日
自発的なレビュー
HiQ Tyres & Autocare - Erdington (Birmingham) からの回答
Hi Nate, thank you for taking the time to write a review. We're happy to hear that our team kept you informed throughout the day.
Quick easy and competitive priced...
2026年2月24日
自発的なレビュー
HiQ Tyres & Autocare - Erdington (Birmingham) からの回答
Hi Dana, thank you for sharing your experience!
Had mot dealt with very quickly the…
Had mot dealt with very quickly the inspector was friendly and honest would recommend
2026年2月19日
自発的なレビュー
HiQ Tyres & Autocare - Erdington (Birmingham) からの回答
Hi Charlie, thank you for recommendation and glad the team could assist!
HiQ Tyres & Autocare - Erdington (Birmingham) からの回答
Hi there, thank you for leaving a great review regarding our customer service.
Excellent
Called up HiQ at 2pm and spoke to the centre manager, I had a slow puncture… he arranged to have the tyre collected and got me in at 4pm to change it over!
Fantastic service, thank you so much!
2026年2月4日
自発的なレビュー
HiQ Tyres & Autocare - Erdington (Birmingham) からの回答
Thank you for leaving a positive review Stacey! We're happy to hear that we provided such helpful and efficient service when you had a slow puncture.
I visited with a problem with my screen…
I visited with a problem with my screen washers. I was expecting to have the motor replaced. However all it needed was a clean out.
I'm delighted.
The guys were extremely helpful too.
2026年1月27日
自発的なレビュー
HiQ Tyres & Autocare - Erdington (Birmingham) からの回答
Thank you for leaving a review Gary and we're happy to hear that we could resolve the screen washer issue without replacing the motor.
Great experience
Great experience, found it hard to find somewhere that would do a 4 wheel alignment on a Tesla, HIQ Erdington had no issue at all!
Great staff, very friendly and accommodating
2026年1月27日
自発的なレビュー
HiQ Tyres & Autocare - Erdington (Birmingham) からの回答
We're happy to hear that you had a great experience Ricky! We appreciate your positive feedback regarding our team's friendly service and our Tesla alignment capabilities.
Completely saved with a timely tyre…
Completely saved with a timely tyre repair and added wheel nut solution. Always value for money service. Wouldn’t go anywhere else.
2026年1月27日
自発的なレビュー
HiQ Tyres & Autocare - Erdington (Birmingham) からの回答
Hi Vic, we're happy we could help with your tyre repair and wheel nut issue. It's great to know you find our service valuable. Thanks for your continued support!
Always great customers service 5stars…
Always great customers service 5stars highly recommend.
2026年1月7日
自発的なレビュー
HiQ Tyres & Autocare - Erdington (Birmingham) からの回答
Hi there, thank you for recommending our service and we hope to see you again in the future!
Popped in to get my wheel alignment…
Popped in to get my wheel alignment checked, I didn't make a prior appointment either. Excellent service.
2026年1月7日
自発的なレビュー
HiQ Tyres & Autocare - Erdington (Birmingham) からの回答
Hi Andrew, thank you for leaving a great review! We're happy to hear that you received excellent service when you came in for your wheel alignment check.
🚫🚫🚫 Scam🚫 🚫🚫
🚫🚫🚫 Scam🚫 the guy was sitting on reciption was totally unprofessional, not customers friendly . The ammount i paid for my service i didn’t get it, beware of those scam , i will never ever go there.
2025年11月24日
自発的なレビュー
HiQ Tyres & Autocare - Erdington (Birmingham) からの回答
Hi there,
We’re sorry to hear that you were dissatisfied with your recent experience. After a detailed investigation with the Centre, we have received the following response:
The Centre claim that they have attempted to contact you directly to discuss your concerns, but you advised that you did not wish to continue the conversation or receive further communication. As a result, they were unable to gather more details to look into the issue fully or offer any support.
We remain committed to resolving customer concerns wherever possible, and we would still be happy to review this matter if you would like to share more information with us.
If you do wish to discuss this further at any point, please email us at customerservice@hiqtyresandautocare.co.uk
Kind regards,
HiQ Team
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