HiQ Tyres & Autocare - Northwich レビュー 

80
TrustScore 5段階評価の3

3.2

131 Manchester Road, CW9 7LS Northwich, Cheshire, GB


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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I can't thank Dave enough, having been without a car for weeks following an accident, I borrowed my Dads only for the exhaust to fall off....feeling like the world had ended I rang Dave who quickly re... もっと見る

企業が回答しました

5つ星のうち5の評価

New tyre fitted after pothole damage. Competitive, all inclusive price (unlike others). Service was excellent and staff friendly and welcoming. Will be my first port of call, if needed again. Well... もっと見る

企業が回答しました

5つ星のうち5の評価

I would highly recommend using HiQ Northwich. They were very reasonable price wise and the communication was excellent. They kept me informed of when my tyres would arrive, phoning me once they had... もっと見る

企業が回答しました

5つ星のうち5の評価

Fantastic experience, booked the same day, drop off at 10am for oil + filter change as well as a free vehicle health check, ready by 12:30pm, lovely staff 😊

企業が回答しました


企業情報

  1. タイヤ専門店
  2. 車検場
  3. 自動車修理・整備店
  4. ハイヤー サービス
  5. 整備士
  6. 車検

HiQ Tyres & Autocare - Northwich について

さまざまな外部ソースから提供された情報

Why Choose Us?

We are a network of local family run businesses backed by a global automotive brand. We rely on our reputation in each local community, so delivering the very best customer service and very best value is our number one priority.

Excellent Customer Service

Every technician at each HiQ Centre puts the customer first and treats every customer with respect and honesty. All of our technicians are trained to the highest standards, so you can rest assured you’re getting great service.

Services

We provide a quick and reliable tyre fitting service, a range of car servicing options, MOTs, health checks and all the other autocare services you’d expect.

Click Fit Go

We know time is of the essence when it comes to new tyres, so you can use our website to quickly and easily book a time that suits you. And don’t worry, you don’t pay a penny until your new tyres have been fitted.

Transparency

We know how important honest pricing is, so you can expect transparency you can trust.

Award Winning Centres

We’re serious about offering the very best service, and that’s why our HiQ Centres have won awards across the entire country.


連絡先

  • 131 Manchester Road, CW9 7LS, Northwich, Cheshire, 英国

  • 01606 42028

3.2

まあまあ

TrustScore 5段階評価の3

80件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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3.2

すべてのレビュー

(80)

過去12か月のレビュー数: 2,487

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5つ星のうち1の評価

Rubbish sir con job re-gas

LooHad my car air con re-gassed abut 4-5 month ago and apparently they say they check for leaks and lubricant too, so no problem had it bone to a cost of £85 worked for a week and then did not need it until a week ago when weather got warm and tried it and it blow out hot air, not even lasted 12 month not bothered to go back to have the hassle of dealing with idiots and been told it something wrong which they should have checked all Anita was fine but never there crap bad job. SO DO NOT BOTHER WITH THIS COMPANY WAIST OF TIME NOT RECOMMENDED.

3 weeks later I got this response from there wonderful customer service,
On the lower section of your invoice CUSTOMER ADVISORIES STATES: THE AIRCON ON YOUR CAR HAS BEEN SERVICED TODAY AND IS WORKING OK. HOWEVER OVERALL CONDITION OF THE SYSTEM CANNOT BE GUARANTEED AND LEAKAGE OF THE REFRIGERANT GAS MAY OCCUR, REQUIRING FURTHER REPAIRS.
Your ac system underwent a recovery of gas, a vacuum of the ac system for 30 minutes which allowed us to regas your ac system. If there had been any ac gas leaks through the vacuum stage of the process the ac machine would not allow us to regas the system,
During this process there are visual checks for the condition of the condenser, ac pipework and compressor and an internal car check to make sure all ac power buttons work. If your Ac system hadn't regassed successfully you would not have been charged for the service, If you had called earlier than nearly 11 months after the ac service we would have gladly looked at any possible underlying faults within the ac system free of charge.
Possible faults: Ac pressure switch
ac compressor
hole or leak in the ac condenser
break in ac pipework
I hope this explanation helps.

Kind Regards

Service team
And then this after I told them I will not recommended any one and put there reply on this site so this is how they treat there customers,
And we will respond likewise.

Kind Regards
HiQ service team
So think twice before you go to these guys they just plug it in the machine or computer and if it says yes and if no they don't do anything else as they say they do or look at and cover them self's by giving advisory. I have got it done by a professional came to my house and fully explained what he is going to do and if any issues it be bo charge, don't go to these cowboys.

2026年3月9日
自発的なレビュー
HiQ Tyres & Autocare - Northwich ロゴ

HiQ Tyres & Autocare - Northwich からの回答

Hi there,
Customer service is extremely important to us here at HiQ.
Please email our Customer Service Team:
customerservice@hiqtyresandautocare.co.uk with your full name, contact information, registration details and any other details about your visit.
We will be glad to investigate this matter further immediately.
Kind regards,
HiQ Team.

5つ星のうち4の評価

very pleasant experience at HiQ

very pleasant experience at HiQ Northwich for my MOT.

went in saturday morning for my MOT and once i’d returned to collect my car, i was told that my car had unfortunately failed it’s MOT. when i asked what id failed on, i was told it was my horn which surprised me because i knew it worked and even used it on the way there!!

to be honest, i was initially very annoyed! however the woman in the store was absolutely brilliant and told me that if i was so sure it worked then i was more than welcome to give it a try before leaving.

when i went to my car and sounded the horn, it did in fact work straight away and i was immediately reissued a new MOT to represent that my horn did in fact work and my car had passed it’s MOT.

the only frustrating part is that i have a fail on my MOT history now which shouldn’t be there, but in reality mistakes are made and as long as they’re rectified it’s no problem at all.

it’s no different to a barista giving you the wrong milk but fixing it as soon as you say something!! i’ve seen a lot of harsh reviews on HiQ but i think people are just forgetting that we’re all human!!!

maybe a discounted MOT would’ve been a nice gesture though…

2025年9月20日
自発的なレビュー
HiQ Tyres & Autocare - Northwich ロゴ

HiQ Tyres & Autocare - Northwich からの回答

We appreciate you sharing your MOT experience. We're glad the team member resolved the issue with your horn and the MOT reissuance quickly. We acknowledge your frustration with the initial MOT fail on your history and we value your understanding that mistakes can happen.

5つ星のうち1の評価

Prices exc VAT

I brought my car in for an MOT and handbrake to be fixed, they fixed it and I went away with a working car. When it came to costs before they started on my car they quoted me a price and I asked if it includes VAT, they said yes..... When I come to collect and pay; the cost had gone up, they said it was for VAT, they original price was for cash in hand, bypassing tax

2025年7月21日
自発的なレビュー
HiQ Tyres & Autocare - Northwich ロゴ

HiQ Tyres & Autocare - Northwich からの回答

Hi Tom,

Customer service is extremely important to us here at HiQ.
Please email our Customer Service Team:
customerservice@hiqtyresandautocare.co.uk with your full name, contact information, registration details and any other details about your visit.

We will be glad to investigate this matter further immediately

Kind regards,

HiQ Team.

5つ星のうち5の評価

Excellent from start to finish

I would highly recommend using HiQ Northwich.
They were very reasonable price wise and the communication was excellent.
They kept me informed of when my tyres would arrive, phoning me once they had an arrived to arrange a fit time and completed the job within the timescale quoted.
All in the same day

2025年7月7日
自発的なレビュー
HiQ Tyres & Autocare - Northwich ロゴ

HiQ Tyres & Autocare - Northwich からの回答

Thank you for recommending us, Christine. It's great to hear that you were pleased with our communication and prompt service. We hope to see you again in the future!

5つ星のうち5の評価

New tyre fitted after pothole damage.

New tyre fitted after pothole damage.
Competitive, all inclusive price (unlike others).
Service was excellent and staff friendly and welcoming.
Will be my first port of call, if needed again.
Well done to the Northwich team.

2025年3月13日
自発的なレビュー
HiQ Tyres & Autocare - Northwich ロゴ

HiQ Tyres & Autocare - Northwich からの回答

Thank you for taking the time to leave us such a great review Colin! It means a great deal to us.

5つ星のうち5の評価

Can't fault them

Can't fault them. The whole booking process was easy online, spoke to the manager on the phone before booking and he was very helpful. Availability was great, price reasonable and my car was in and out in 3 hours with a full service, MOT, 2x tyre fitted and tracking. I was very impressed. Thank you.

2025年2月24日
自発的なレビュー
HiQ Tyres & Autocare - Northwich ロゴ

HiQ Tyres & Autocare - Northwich からの回答

Hi there Sandra,
Thank you for your great review. Our team here at HiQ Northwich are always glad to provide quick and helpful services.

5つ星のうち5の評価

Great service.

Always great service by friendly and helpful staff. Highly recommended.

2024年11月14日
自発的なレビュー
HiQ Tyres & Autocare - Northwich ロゴ

HiQ Tyres & Autocare - Northwich からの回答

Thank you for leaving our team such a great review, Andrew! We really appreciate your words of recommendation!

5つ星のうち5の評価

Fantastic experience

Fantastic experience, booked the same day, drop off at 10am for oil + filter change as well as a free vehicle health check, ready by 12:30pm, lovely staff 😊

2024年9月9日
自発的なレビュー
HiQ Tyres & Autocare - Northwich ロゴ

HiQ Tyres & Autocare - Northwich からの回答

Thank you for taking the time to leave our team such a brilliant review Shaye!

5つ星のうち5の評価

Can highly recommend these guys,such…

Can highly recommend these guys,such excellent and efficient service provided and the cost was good , not over priced , no job too small.Always polite and friendly staff , great service

2024年2月19日
自発的なレビュー
HiQ Tyres & Autocare - Northwich ロゴ

HiQ Tyres & Autocare - Northwich からの回答

Hi Mrs Dudley,
Your kind words of recommendation are hugely valued by our team. We will always be delighted to assist with anything your vehicle may require!
Kind regards, HiQ Team

5つ星のうち5の評価

Very pleased

I took my car to them recently for an MOT and to have two tyres changed because it is now my closest garage. I was very pleased with the service and the staff are friendly. I think their prices are competitive. I will definitely be taking my car to them in the future.

2024年2月26日
自発的なレビュー
HiQ Tyres & Autocare - Northwich ロゴ

HiQ Tyres & Autocare - Northwich からの回答

Gareth,
Thank you for taking the time to leave us a brilliant review. We will be super happy to assist you again.
Kind regards,
Team Northwich

5つ星のうち5の評価

Very happy

Had four new tyres fitted. Very friendly and helpful staff. Job was done quickly and efficiently. Will definitely use this garage again and would highly recommend.

2024年1月12日
自発的なレビュー
HiQ Tyres & Autocare - Northwich ロゴ

HiQ Tyres & Autocare - Northwich からの回答

Thank for your kind words of recommendation Nicola! We really appreciate it.

5つ星のうち4の評価

Friendly service

Friendly, efficient service. Had to wait extra hour because appeared to be short staffed p

2023年2月15日
HiQ Tyres & Autocare - Northwich ロゴ

HiQ Tyres & Autocare - Northwich からの回答

Thanks for your review, Ian

5つ星のうち5の評価

I ordered a full set of 4 tyres online…

I ordered a full set of 4 tyres online on the Hi-Q website for fitment at the Northwich site. Prices were the most competitive I could find and cheaper than ringing up. I was given a choice of 4 hour time slots to have the tyres fitted and chose an 8.00 am to 12.00 noon time slot. I rang the branch at 8.00 am on the day fitment was due for a more precise time. They gave me a time of 11.00 am. I would recommend doing this if you need to save time. Everything was done on time and to a high standard.

2023年2月13日
HiQ Tyres & Autocare - Northwich ロゴ

HiQ Tyres & Autocare - Northwich からの回答

Great news, thank you for taking the time to leave a review! We appreciate it :)

5つ星のうち5の評価

Good experience…

Good experience… The guy gave some advice on my tyre choice and had them fitted and aligned hassle free

2023年2月1日
HiQ Tyres & Autocare - Northwich ロゴ

HiQ Tyres & Autocare - Northwich からの回答

Thanks for the feedback, we appreciate it.

5つ星のうち5の評価

Brilliant Service Again

I can't thank Dave enough, having been without a car for weeks following an accident, I borrowed my Dads only for the exhaust to fall off....feeling like the world had ended I rang Dave who quickly reassured me and booked the car in. A few hrs later all done and dusted and he put my mind at rest that nothing else was likely to fall off soon!!! Another 5* service, thanks guys, you are the best in Northwich.

2023年1月3日
自発的なレビュー
HiQ Tyres & Autocare - Northwich ロゴ

HiQ Tyres & Autocare - Northwich からの回答

Thank you so much Leanne for this absolutely fab review! The team at Northwich appreciate it and will always be happy to help!

5つ星のうち5の評価

Fair and honest treatment

Great service and advice from the guy who dealt with me. He gave an honest opinion and did not try to exploit me into buying products, which weren't required.

2022年12月19日
HiQ Tyres & Autocare - Northwich ロゴ

HiQ Tyres & Autocare - Northwich からの回答

We pride ourselves on an honest service always! Thank you Ian!

5つ星のうち5の評価

Chose my tyres on the excellent web…

Chose my tyres on the excellent web site, arranged for fitting at my local depot the next day, phoned them in the morning for a convenient time. Went for a coffee while they were fitted.
No hassle, quick service, very helpful staff and a good laugh thrown in for free.
Depot used was Northwich.

2022年11月2日
HiQ Tyres & Autocare - Northwich ロゴ

HiQ Tyres & Autocare - Northwich からの回答

Thanks John for taking the time to leave such a lovely review!

5つ星のうち5の評価

Quick tyre fitting

Able to fit us in for a tyre fitting at short notice. Quick and friendly service. thanks

2022年9月16日
自発的なレビュー
HiQ Tyres & Autocare - Northwich ロゴ

HiQ Tyres & Autocare - Northwich からの回答

Always happy and ready to help Cormac, thanks for the review!

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