Great helpful Manager VC and his team member Gary. They went the extra mile helping me with my purchases. VCs easy manner, good conversation and knowledge about current and planned CD and film releas... もっと見る
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所在地
所在地を変更Units 53 / 54, Castle Quay, OX16 5UP Banbury, GB
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レビュアーのコメントを見てみましょう
Whilst shopping in Banbury popped into HMV store to purchase a particular dvd Whilst looking one of the assistants came to assist. She then checked on the stores computer only to find it was out of st... もっと見る
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Ordered a CD for a birthday present, wrong item sent, Error found on a Saturday when we were meant to be giving it as a birthday gift, contact centre closed tried to call central phone number office... もっと見る
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My second "click and collect" purchase. It was a fleeting visit but the guys behind the till know what they doing, so I was in and out with minimal fuss. Highly recommend due to outstanding customer... もっと見る
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企業情報
hmv (UK) - Banbury について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
Units 53 / 54, Castle Quay, OX16 5UP, Banbury, 英国
4.7
優良
149件のレビュー
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
hmv (UK) - Banbury からの回答
Hi MICHAEL
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Banbury からの回答
Hi Peter
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The staff in Banbury are so helpful and…
The staff in Banbury are so helpful and cheerful what more can you ask for thank you HMV
2026年3月20日
hmv (UK) - Banbury からの回答
Hi Micheal
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
The staff are excellent
The staff are excellent, very knowledgeable, polite and always ask you if you need any assistance while in the store.
2025年4月7日
hmv (UK) - Banbury からの回答
Hi Neil,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Online service
I used the online click and collect service which was easy to do.
I was kept informed and my purchase arrived quickly.
2026年2月21日
hmv (UK) - Banbury からの回答
Hi Nick
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Staff are all very friendly & helpful
Staff are all very friendly & helpful. Everything is neatly arranged & there is a good variety of stock. I have to limit myself whenever I shop here as I could spend a fortune.
2026年2月23日
hmv (UK) - Banbury からの回答
Hi Rosiemae
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great service …
It was delivered the day before release which I like , that’s why I like to pre order from HMV and you get special items from HMV which is also a big bonus , prices are competitive too, keep up the great work
2026年1月27日
hmv (UK) - Banbury からの回答
Hi Jason,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Banbury からの回答
Hi Ms J
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
HMV is great specially when I was…
HMV is great specially when I was looking for Gerry Anderson shows on DVD or blu-ray
2025年4月4日
hmv (UK) - Banbury からの回答
Hi Emma
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Would recommend.
Never had a problem with the online ordering. The local store in Banbury is even better. Friendly and professional.
2026年1月3日
hmv (UK) - Banbury からの回答
Hi ASM
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Banbury からの回答
Hi Phoebe
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
They kept me updated throughout
They kept me updated throughout, from ordering to delivery.
2025年12月21日
hmv (UK) - Banbury からの回答
Hello Jane
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
Very helpful and friendly staff when…
Very helpful and friendly staff when collecting item
2025年12月20日
hmv (UK) - Banbury からの回答
Hi LESLEY
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great service item arrived and had…
Great service item arrived and had phone call to say it was ready to collect
2025年12月13日
hmv (UK) - Banbury からの回答
Hi Emma
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Missing items
I went to the shop after receiving an email. They only had 3 of 5 items. I have had no update about the missing items.
I have sent an email and as yet, received no response.
Regards
C. Davies
2025年12月9日
hmv (UK) - Banbury からの回答
Hello,
We can see that your full order has arrived at the store for collection, if you have not collected this just yet please feel free to collect at this time.
Please note that we will email you before you visit the store to detail which items are ready so we would always recommend checking this before you visit in case anything has yet to arrive.
Friendly and efficient service in store
2025年12月10日
hmv (UK) - Banbury からの回答
Hi Terry
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
hmv (UK) - Banbury からの回答
Hi Carl
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The lovely staff member at the Banbury…
The lovely staff member at the Banbury shop was really helpful
2025年12月3日
hmv (UK) - Banbury からの回答
Hi Dawn
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Banbury からの回答
Hi Robert
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Outstanding customer service
My second "click and collect" purchase. It was a fleeting visit but the guys behind the till know what they doing, so I was in and out with minimal fuss. Highly recommend due to outstanding customer service!
If they sold food I'd be doing my grocery shopping there as well.
2025年11月22日
hmv (UK) - Banbury からの回答
Hi Terry
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Banbury store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
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