I visited The Vault in Birmingham to see Jayler play. It was easy to order online. Not too many communications from you afterwards, just enough. Collected my vinyl and wristband and thoroughly enjoyed... もっと見る
企業が回答しました
所在地
所在地を変更31 Dale End, The Vault, B4 7LN Birmingham, GB
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We visited the store to see and hear MIKA talking about his new music. Checked out the venue early afternoon and were served by Beth who issued wristbands, the CDs and checked our tickets quickly and... もっと見る
企業が回答しました
Attended the Jack Savoretti event yesterday and although I really enjoyed his performance, I thought the organisation for the signing was poor. Lots of people from right at the back pushed in front an... もっと見る
企業が回答しました
Really efficient service. Pre ordered a vinyl and went to watch a gig in store, all went smoothly, great staff and security, great event, vinyl labelled and waiting. Thank you! 😃
企業が回答しました
企業情報
hmv (UK) - Birmingham Vault について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
31 Dale End, The Vault, B4 7LN, Birmingham, 英国
4.7
優良
530件のレビュー
顧客にレビューを依頼しています
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この企業のTrustpilot 利用方法
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hmv (UK) - Birmingham Vault からの回答
Hi Jess,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
HMV the Vault Dale End,Bham
The staff were very helpful,polite,and professional,we were served by,Nathan.Thankyou for a pleasent experience while shopping in HMV the Vault Birmingham.
2026年2月11日
hmv (UK) - Birmingham Vault からの回答
Hi Barry
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Having tried to purchase locally with…
Having tried to purchase locally with no luck. Great to get this online, despatched quickly. Great service.
2026年2月20日
hmv (UK) - Birmingham Vault からの回答
Hi customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Good customer service
I mainly love having a mooch around the store but, ordering on line is easy as well, good customer service all round.
2026年2月9日
hmv (UK) - Birmingham Vault からの回答
Hi pauline
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very friendly staff well organised for…
Very friendly staff well organised for when we came too see Fatboy slim fantastic day
2026年2月7日
hmv (UK) - Birmingham Vault からの回答
Hi Derek
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Birmingham Vault からの回答
Hi Dean
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Birmingham Vault からの回答
Hi Mr
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I thought the service was good layout…
I thought the service was good layout of store was good and most of all the molotovs were ace ,sound system and plenty of space to move around .
2026年2月4日
hmv (UK) - Birmingham Vault からの回答
Hello Dylan,
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
We visited to see and hear…Mika and musicians
We visited the store to see and hear MIKA talking about his new music. Checked out the venue early afternoon and were served by Beth who issued wristbands, the CDs and checked our tickets quickly and pleasantly. She pointed out the location in the store and we were able to leave for a drink and return in time to listen to fabulous Mika. A well organised and very enjoyable event. Thank you!
2026年1月25日
hmv (UK) - Birmingham Vault からの回答
Hi Elaine
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great servuce and easy too order first…
Great servuce and easy too order first class delivery would fully recommend
2026年1月19日
hmv (UK) - Birmingham Vault からの回答
Hi DEAN
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The staff were very helpful
Hmv vault birmingham city centre the staff are very helpful and very friendly
2026年1月15日
hmv (UK) - Birmingham Vault からの回答
Hello ZEGERE
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Reliable
Used HMV since my teens... Always have what I want , and often throws up a hidden gem.... Love the Sales more to be honest.. Have gotten very pricey over the recent yrs .
2026年1月17日
hmv (UK) - Birmingham Vault からの回答
Hi Andrew,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I ordered an out of stock item after…
I ordered an out of stock item after staff in a HMV store helpfully explained that it would be coming back in shortly. After ordering I received updates on progress and it arrived after a couple of weeks, earlier than anticipated. Well packaged (vinyl).
2025年12月29日
hmv (UK) - Birmingham Vault からの回答
Hi Steph
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Entertainment Retailer
Huge HMV store vast amount of stock to choose from !
Needs some heating
2025年12月24日
hmv (UK) - Birmingham Vault からの回答
Hi Andrea
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very helpful with everything I needed.
I needed some special items for a special person from Christmas.They were so helpful to have get the size.Is that I needed and the dvd and cd that are needed
2025年12月20日
hmv (UK) - Birmingham Vault からの回答
Hi Wendy
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Positive Signing Experience
This was the first signing I genuinely enjoyed. We had enough time to talk to the singer, no one was rushing us, and we were able to take photos comfortably. All signings should follow this format. The experience with Jessie J was excellent.
2025年11月29日
hmv (UK) - Birmingham Vault からの回答
Hi customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The service was good and the delivery…
The service was good and the delivery time for the item ordered exceeded my expectations in the busy run up to Christmas.
2025年12月12日
hmv (UK) - Birmingham Vault からの回答
Hi Cassius
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Ordering straightforward
Ordering straightforward. Well informed regarding dispatch and delivery. Safely received. Thank you.oi
2025年12月4日
hmv (UK) - Birmingham Vault からの回答
Hi Kay
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Ordered 2 cds together ,1 has arrived…
Ordered 2 cds together ,1 has arrived but still waiting for the other. Pointless ringing the store in Birmingham,even have to pay 7pence per minute and your phone providers charge as well after 3 attempts of calling no one bothers to answer.
2025年12月6日
hmv (UK) - Birmingham Vault からの回答
Hello,
Thanks for leaving us a review. We're really sorry to hear this. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible. You may also choose to call the customer service team directly rather than the store by calling 0333 3234 754.
We’ll then take a look and get back to you as soon as possible.
hmv (UK) - Birmingham Vault からの回答
Hi Bex
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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