The order of the album I bought got to the store the next day super fast delivery and the staff at the HMV I went into in Brighton are so friendly and helpful
企業が回答しました
所在地
所在地を変更Unit MSU1A, Lower Mall, Churchill Square Shopping Centre, BN1 2RG Brighton, GB
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レビュアーのコメントを見てみましょう
Staff are excellent, friendly and knowledge. I have no issue there. I recognise that HMV needs to rework its shops to appeal to a wider base, but I was shocked by the drop in stock of CDs and DVDs/Bl... もっと見る
企業が回答しました
Helpfulness, polite and l felt l was being treated in manner that showed kindness towards me. As Andy took my order. He also took the time out to explain every thing including how the ordering system... もっと見る
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I had a great customer service experience today when I went shopping for bluerays in Churchill Square and i was served by a member of the staff called Frank. He was very assertive, very approachable... もっと見る
企業が回答しました
企業情報
hmv (UK) - Brighton について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
Unit MSU1A, Lower Mall, Churchill Square Shopping Centre, BN1 2RG, Brighton, 英国
4.8
優良
319件のレビュー
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Back To Jungle Vol. 2
The order of the album I bought got to the store the next day super fast delivery and the staff at the HMV I went into in Brighton are so friendly and helpful
2026年5月4日
hmv (UK) - Brighton からの回答
Hi ROBERT
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Helpful staff
2026年4月16日
hmv (UK) - Brighton からの回答
Hi Dave
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
hmv (UK) - Brighton からの回答
Hi KP
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
hmv (UK) - Brighton からの回答
Hi Justin
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Excellent service and Kelly at the till…
Excellent service and Kelly at the till was really helpful
2026年4月2日
hmv (UK) - Brighton からの回答
Hello Chris
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Brighton store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
Great service from the helpful team and…
Great service from the helpful team and I am a regular purchaser from the Brighton store
2026年3月26日
hmv (UK) - Brighton からの回答
Hi Robert
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Order was ready to collect on date…
Order was ready to collect on date advised. Item quickly located and given to me by staff member. Item was in excellent condition.
2026年3月19日
hmv (UK) - Brighton からの回答
Hi Peter
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Brighton からの回答
Hi Mr
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Good range of Blu-ray collectors…
Good range of Blu-ray collectors editions, and knowledgeable and helpful staff. I go into the Brighton HMV shop quite regularly to see what's new.
2026年3月24日
hmv (UK) - Brighton からの回答
Hi Brian
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
I use the click and collect srrt
Great website full of great prices All type's of toys anama dvd CD LP from around the world
2026年3月22日
hmv (UK) - Brighton からの回答
Hello Stephen
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
friendly staff
friendly staff. Good service. Sent DVD on promptly, keeping me informed of any delays
2026年3月17日
hmv (UK) - Brighton からの回答
Hello Lucy
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Good service although the Post office…
Good service although the Post office took a little long to deliver, 4 days, that was not HMV fault
2026年3月17日
hmv (UK) - Brighton からの回答
Hi keiron,
Thanks for getting in touch.
We're sorry to hear of the delay with your order reaching you; our warehouse team along with Royal Mail are working around the clock to keep up with the volume of orders that we are currently receiving at this busy time.
We can see that your delivery of your order was completed recently, apologies for any disappointment that may have been caused as a result of this slight delay.
The quick delivery of the dvd
The quick delivery of the dvd, I had been waiting for. Absolutely loved the film in the cinema and excited when received.
2026年3月12日
hmv (UK) - Brighton からの回答
Hello Rita
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
hmv (UK) - Brighton からの回答
Hello Erika,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Great service in store emails to let…
Great service in store emails to let you know about delivery and delivery was a day early i was so impressed i will use this service regularily in the future
2026年3月4日
hmv (UK) - Brighton からの回答
Hi Richard
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Visit the Brighton store staff friendly…
Visit the Brighton store staff friendly and plenty of choices
2025年5月20日
hmv (UK) - Brighton からの回答
Hi David
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very helpful staff
Very helpful staff.
Explain things easily. Show you where to find things. Look happy and eager to help.
I enjoy shopping here.
2026年2月20日
hmv (UK) - Brighton からの回答
Hi Amanda
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I ordered a vinyl record for my…
I ordered a vinyl record for my daughters birthday online to pick up in store. All very efficient and staff were very friendly and polite cannot fault the service.
2026年1月19日
hmv (UK) - Brighton からの回答
Hi Elizabeth
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
French touch musique
I love hmv bc they had escapades and that’s a huge W also I bought the hyperdrama vinyl for no reason (don’t have a vinyl player) but 🙏hyperdrama ok bye (pls restock discovery by dapu)
2026年1月9日
hmv (UK) - Brighton からの回答
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Helpfulness and Politeness
Helpfulness, polite and l felt l was being treated in manner that showed kindness towards me. As Andy took my order. He also took the time out to explain every thing including how the ordering system works and that emails would be sent to me of which l received three in all. I thanked him for his good service etc. Last Friday 16th of January l was able to go and collect the item from your Brighton Shop.
Though the shop is well laid out, I do find it hard to find my type of music at times Hymn Music is one and also English Folk Music and music from the past, which is more to my liking and also for this 66 year old person.
2026年1月13日
hmv (UK) - Brighton からの回答
Hi Trevor,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
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