I have visited 3 hmv stores last week and everyone I spoke to were very helpful and knowledgeable. I must mention one in particular, the branch in Brighton at Churchill square shopping centre. I didn'... もっと見る
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所在地
所在地を変更Unit MSU1A, Lower Mall, Churchill Square Shopping Centre, BN1 2RG Brighton, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Helpfulness, polite and l felt l was being treated in manner that showed kindness towards me. As Andy took my order. He also took the time out to explain every thing including how the ordering system... もっと見る
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My DVD purchase could not have been better, but on collection at the Brighton store, I wanted to browse the World Cinema DVD section only to discover it has been discontinued. All the DVDs are lumped... もっと見る
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The sales person personally knew the product and used it for a dissertation for their film degree.i find the staff at HMV Brighton always to be knowledgeable and approachable. I am a frontier worker... もっと見る
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企業情報
hmv (UK) - Brighton について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
Unit MSU1A, Lower Mall, Churchill Square Shopping Centre, BN1 2RG, Brighton, 英国
4.8
優良
338件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Quick friendly and helpful
2026年8月27日
hmv (UK) - Brighton からの回答
Hello customer
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Amazing customer service!
I have visited 3 hmv stores last week and everyone I spoke to were very helpful and knowledgeable. I must mention one in particular, the branch in Brighton at Churchill square shopping centre. I didn't catch the guys name but I asked for a vinyl record which I had seen was on a promotion to which I couldn't find it. He searched and come back to me and replied it was out of stock and I could order it to be delivered to my home if I choose too. I was very happy with the help him and the young lady on the checkout who made my shopping experience worth while.
2026年8月19日
hmv (UK) - Brighton からの回答
Hi Mr
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
hmv (UK) - Brighton からの回答
Hi Mary
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Brighton からの回答
Hello Gary
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
hmv (UK) - Brighton からの回答
Hi Georgia
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
My Stranger Things Blu ray box set…
My Stranger Things Blu ray box set arrived in mint condition and I am very happy with that.
2026年8月4日
hmv (UK) - Brighton からの回答
Hello James
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
hmv (UK) - Brighton からの回答
Hi phoebe
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Brighton からの回答
Hi Scott
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Wanted to purchase item in store.
Wanted to purchase item in store.
Lack of support when asked about any available sizes of the shirt in the back (for my wife).
So I had to order online.
Would have purchased andditional items, including more shirts but they seem to be WAY overpriced.
This might be a one-off experience for me.
2026年7月22日
hmv (UK) - Brighton からの回答
Hello Shawn
Thanks for taking the time to bring your recent experience to our attention. We pride ourselves on the service we offer our customers and are sorry to hear you’ve had a disappointing experience on this occasion.
So that we can investigate this fully, please contact our customer service team at support.hmv.com with as many details of your experience as possible and they’ll take a look asap.
hmv (UK) - Brighton からの回答
Hello Patricia
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
I found the staff very kind and…
I found the staff very kind and helpful, it made ordering a DVD much easier for me.
I will be using this service again
2026年7月15日
hmv (UK) - Brighton からの回答
Hi Carol
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I wanted a particular t shirt for my…
I wanted a particular t shirt for my granddaughters birthday but the Brighton store (where I was on holiday) didn't have the size so the member of staff arranged for one to be delivered free of charge to the Bradford store for me to collect on my return home, excellent customer service from all concerned, thank you and my granddaughter loves her Stranger Things t shirt.
2026年6月27日
hmv (UK) - Brighton からの回答
Hi Sue,
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience, and we’re so pleased to hear that your granddaughter loves her Stranger Things t-shirt.
Hope to see you again soon :-)
Swift delivery, great Customer Service
Click and Collect order arrived in my local HMV very quickly, and the sales assistant was very friendly.
2026年6月25日
hmv (UK) - Brighton からの回答
Hi Jim
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great service as usual
Great service as usual. I believe the item offered great value for money
2026年6月26日
hmv (UK) - Brighton からの回答
Hello Robert
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Very good service when i ordered in…
Very good service when i ordered in store and was kept up to date with emails until my order arrived which was within one week fantastic service will always use this service again well done
2026年6月27日
hmv (UK) - Brighton からの回答
Hi Richard
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I was told of a release date for a DVD
I was told of a release date for a DVD, I thought I would have to wait a day or two for process, but no, I received a pick up message for the same day.
Brilliant
2026年6月19日
hmv (UK) - Brighton からの回答
Hi customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Pre-order from HMV!
I placed a pre-order and collected in store. Arrived on time, as expected. Seamless transaction!
2026年6月10日
hmv (UK) - Brighton からの回答
Hello Neil
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
The staff were extremely helpful in…
The staff were extremely helpful in assisting with my purchase of the CD. As I could not find what I wanted in the store they researched this item on line for me. They advised me that I would be notified when it was going to be despatched and then when I could collect from the store which is exactly what transpired
2026年5月28日
hmv (UK) - Brighton からの回答
Hi Elaine
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Brighton からの回答
Hi roger
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Brighton からの回答
Hello Gary
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
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