I found the service from HMV very prompt and precise with my purchase. I orded it on the 9th August and it was ready to collect on 14th August which was excellent. The emails i got from the store were... もっと見る
企業が回答しました
所在地
所在地を変更24 / 26 Broadmead, BS1 3HA Bristol, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
HMV has always been there, long after VirginMegaStore, or Tower Records, & they have served me brilliantly for 40 years: now i can't get out as much, they always deliver pre-orders, or new orders on t... もっと見る
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You have to love HMV. They may not have the credibility associated with a couple of their less mainstream rivals, but they've managed to keep on doing what they do well for so long now that to me at... もっと見る
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Hmv bristol city centre store has a excelent aray of movies etc. The way the store helped me order the new mortal kombat 2 on dvd before it was released earlier this week was amazing they done a aw... もっと見る
企業が回答しました
企業情報
hmv (UK) - Bristol Broadmead について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
24 / 26 Broadmead, BS1 3HA, Bristol, 英国
4.8
優良
305件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
hmv (UK) - Bristol Broadmead からの回答
Hi Peter
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Helpful staff in store when asking…
Helpful staff in store when asking about availability of CDs from a band not on the shelves. Informed of progression of order and told when available to pick up. Easy pick up.
2024年4月11日
hmv (UK) - Bristol Broadmead からの回答
Hi Andy
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Bristol Broadmead からの回答
Hi Chris
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Bristol Broadmead からの回答
Hi CALDER
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Bristol Broadmead からの回答
Hi Chris
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Top notch in store and online
Both in store and online they always have what I want. Staff are engaging. Easy to browse and buy either way too. Competative prices. I appreciate that they use Royal Mail delivery too.
2024年3月21日
hmv (UK) - Bristol Broadmead からの回答
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Bristol Broadmead からの回答
Hi Peter
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
slow delivery
Took ages for in store delivery, when it says in stock on website, so very slow
2024年3月16日
hmv (UK) - Bristol Broadmead からの回答
Hi Patrick,
Thanks for getting in touch.
We're sorry to hear of the delay with your order reaching you; our warehouse team along with Royal Mail are working around the clock to keep up with the volume of orders that we are currently receiving at this busy time.
We can see that your delivery of your order was completed recently, apologies for any disappointment that may have been caused as a result of this slight delay.
5 stars easy
2024年3月12日
hmv (UK) - Bristol Broadmead からの回答
Hi Neil
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Got what I wanted at a reasonable price
2024年3月10日
hmv (UK) - Bristol Broadmead からの回答
Hi Fabian
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
The staff that looked after me couldn’t…
The staff that looked after me couldn’t be nicer as I had a problem with faulty record player 1class treatment
2024年2月26日
自発的なレビュー
hmv (UK) - Bristol Broadmead からの回答
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great evening with Rachel
Had a lovely evening listening to Rachel. Really easy process for getting wrist bands. Thank you
2024年2月26日
hmv (UK) - Bristol Broadmead からの回答
Hi Bryan
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Bristol Broadmead からの回答
Hi Carol,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Fast delivery of my order
Fast delivery of my order, well packaged and in perfect condition
2024年2月18日
hmv (UK) - Bristol Broadmead からの回答
Hi RJ,
Thanks so much for leaving us a 5 star review for your Click and Collect experience at our hmv Bristol Broadmead store - we’re thrilled!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Bristol Broadmead からの回答
Hi Stephen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Bristol Broadmead からの回答
Hi Customer
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
hmv (UK) - Bristol Broadmead からの回答
Hello
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Bristol Broadmead からの回答
Hi Philip
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Incomplete order
Ordered seasons 2 and 3 dvds of yellowstone. Season 3 collected OK, no update on outstanding dvd
2023年12月21日
hmv (UK) - Bristol Broadmead からの回答
Hi Alun
Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
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