The staff in bury store was very helpful patience polite means a lot ,and also went out of there way to assist ,in ordering item .thats wasn't shelfs so out but managed to get my son t-shirt thank you... もっと見る
企業が回答しました
所在地
所在地を変更Haymarket 11, Millgate Shopping Centre, BL9 0BX Bury, England, GB
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レビュアーのコメントを見てみましょう
Went too the Hmv store too look for dvds but none was on display so i asked the assistant about them.He looked on screen and could be ordered for delivery to home address if wanted,so i said yes pleas... もっと見る
企業が回答しました
No complaints at any point. Ordering was simple, emails kept me informed throughout, store staff were excellent and was able to collect my order with minimum fuss. Also the cost to me was no more than... もっと見る
企業が回答しました
The online order process was easy, and arranging collection from my local store was simplicity itself! Kept up to date on progress via regular emails, and my order arrived a day earlier than I had e... もっと見る
企業が回答しました
企業情報
hmv (UK) - Bury について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
Haymarket 11, Millgate Shopping Centre, BL9 0BX, Bury, England, 英国
4.8
優良
297件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Delivered promptly
Delivered promptly. My only complaint would be royal mail delivery decided to create a "safe place" to post the delivery that safe place being a bin that was wet so the outer packaging was soaked, luckily the records are in individual plastic covers and luckily it wasn't collection day. So if you have a choice of delivery service perhaps avoid royal mail their delivery drivers seem to ignore the delivery instructions.
2024年7月8日
hmv (UK) - Bury からの回答
Hi Chris.
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great company to deal with
Always enjoy dealing with HMV. Never have any problems, when this company
2024年7月10日
hmv (UK) - Bury からの回答
Hi Ian
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Bury からの回答
Hi Karen
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Bury からの回答
Hi
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Fave
Every time I enter this store there is always a great atmosphere happy friendly helpful staff
2024年6月30日
hmv (UK) - Bury からの回答
Hi
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great New Store in Bury Fantastic…
Great New Store in Bury Fantastic staff (Steve gets 5 starsplus He found what I wanted online and ordered it for home delivery It arrived a few days later. Well worth the wait. Please visit this brill New hmv it's superb
2024年6月21日
hmv (UK) - Bury からの回答
Hi James
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
hmv (UK) - Bury からの回答
Hi Martina
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Your online store had what I wanted but…
Your online store had what I wanted but the shop didn't?
2024年6月7日
hmv (UK) - Bury からの回答
Hi Mike
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Bury からの回答
Hello grace
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
hmv (UK) - Bury からの回答
Hi John
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Bury からの回答
Hi Craig
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Click and collect
We haven’t opened it yet as it’s a birthday gift but the click and collect process was fast and the staff in the bury store are always brilliant. Will be returning soon
2024年5月22日
hmv (UK) - Bury からの回答
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent service at Bury HMV
The staff in the bury store are always helpful. I am a wheelchair user and if I can't find anything the staff will go that extra mile to help.
I was looking for one particular song which is out of press. Dave in Bury found it on a compilation cd and ordered it for me.
2024年5月16日
hmv (UK) - Bury からの回答
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Album not available on release date
My daughter was excited about collecting the new Taylor Swift album on the release date. It wasn’t until 2 days later that we could collect it as it had not arrived at HMV on time, so sorry, we were pretty disappointed this time. It had been dropped in all the other stores and we could have purchased it without pre-ordering the “limited edition” vinyl. Seemingly the limited edition album was available everywhere else!
2024年4月25日
hmv (UK) - Bury からの回答
Hi Customer
Thank you for taking the time to leave us a review. We are sorry to hear about the delay with your recent order. Whilst we do aim for delivery of pre-order items on release day, as per our terms of sale, this is not guaranteed. Apologies for any disappointment caused.
Kind regards
Good service
Ordered vinyl record and it was delivered quickly to the Bury shop for me to collect.
2024年4月19日
hmv (UK) - Bury からの回答
Hi Customer
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
hmv (UK) - Bury からの回答
Hi Isobel
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent. Great value and fast delivery
Ordered some Beats Headphones..they were £100 cheaper than anywhere else. The delivery time said 2 to 5 days after dispatch but they arrived for store pick up the following day. Excellent service.
2024年4月17日
hmv (UK) - Bury からの回答
Hi Allison
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Bury からの回答
Hi Florentina
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Bury からの回答
Hi cheryl
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Staff always so helpful
The staff are so knowledgeable and helpful. Nothing ever seems too much bother for them and they always go the extra mile.
2024年3月31日
hmv (UK) - Bury からの回答
Hi Sian
Thanks so much for leaving us a 5-star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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