We called into HMV today at the Xscape near Wakefield. The young lad who served us was unusual in this day & age in that he was extremely helpful & friendly. Other stores we went into the shop assista... もっと見る
企業が回答しました
所在地
所在地を変更Unit C2 - C3, Junction 32,, Outlet Village, Tomahawk Trail, WF10 4FR Castleford, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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The vinyl I wanted was not on stock the guy behind the counter was very helpful and ordered the what I wanted I told him I was not local so he helped me arrange for home delivery. Two days after I a... もっと見る
企業が回答しました
The gentleman (Marcus according to the receipt)who served me made sure I understood the whole process (never ordered in shop for a home delivery before , im old school and like to buy there and then i... もっと見る
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The album l ordered online was a bad pressing, a manufacturing fault. Rather then have the hassle of mailing it back, I could take it to my local HMV store. This was hassle free and not a problem at a... もっと見る
企業が回答しました
企業情報
hmv (UK) - Castleford について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
Unit C2 - C3, Junction 32,, Outlet Village, Tomahawk Trail, WF10 4FR, Castleford, 英国
4.8
優良
155件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The staff and store selection is great…
The staff and store selection is great would definitely shop here
2025年7月19日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
hmv (UK) - Castleford からの回答
Hello Mr/Mrs Longbottom
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
The CD I ordered was out of stock and…
The CD I ordered was out of stock and although it took a week to be delivered the communication from HMV was good. No issues with collection from the Castleford store. Thank you
2025年7月5日
hmv (UK) - Castleford からの回答
Hello tony
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Sales assistant was extremely helpful…
Sales assistant was extremely helpful in finding what I wanted. Item was delivered to me in just a couple of days
2025年6月24日
hmv (UK) - Castleford からの回答
Hi Ian
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Love the exclusive HMV steelbooks.
2025年5月27日
hmv (UK) - Castleford からの回答
Hi Peter
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience, and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent service pick and collect
The excellent service on collecting my order. The emails keeping updated on delivery pick up time.
2025年5月26日
hmv (UK) - Castleford からの回答
Hi Gerry
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Castleford からの回答
Hi lal
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Castleford からの回答
Hi Susan
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Castleford からの回答
Hello Christian
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Excellent service received
The gentleman (Marcus according to the receipt)who served me made sure I understood the whole process (never ordered in shop for a home delivery before , im old school and like to buy there and then in a shop) and I felt very positive about the whole process . The record arrived 2 days later , protectively wrapped in cardboard . (It's a present for my daughter so I haven't opened it yet) . I will definitely be shopping at the Castleford junction 32 HMV shop again .
2025年1月1日
hmv (UK) - Castleford からの回答
Hi Gillian
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very helpful staff
Very helpful staff , although out of stock, the vinyl record was ordered and arrived within a couple of days. The record was well packed and arrived safe and sound
2025年1月1日
hmv (UK) - Castleford からの回答
Hi Sheila
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Castleford からの回答
Exactly what we've come to expect and what we try to provide at hmv!
The people who are employed there are…
The people who are employed there are super helpful, efficient and friendly. It is always a pleasure to go into hmv. The dvds I order always arrive within a few days...so good service too.
2024年12月29日
hmv (UK) - Castleford からの回答
Hello Sue
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
hmv (UK) - Castleford からの回答
Hi Carol
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
HOUSE OF MARLEY, headphones,
The main reason for my purchase of House of Marley headphones was the reduced price, these are for a Christmas gift.
2024年12月14日
hmv (UK) - Castleford からの回答
Hi Neil
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
They were playing Hatful of Hollows by…
They were playing Hatful of Hollows by The Smiths in the store, so mahoosive respect for that.
2024年12月16日
hmv (UK) - Castleford からの回答
Hello Mr
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Had to cancel the order
Had to cancel the order despite ordering well before Christmas. Really annoying because the emails updating were only sent out after two consecutive weekends (only two emails in two weeks, both Monday am) when I could have bought the items I had ordered from someone else. Very frustrating.
2024年12月14日
hmv (UK) - Castleford からの回答
Hi Teresa,
We are really sorry that your order ultimately needed to be cancelled and we would like to apologise for any inconvenience that this may have caused you. Please contact us via the help centre for further assistance, should this be required.
Everything was good staff very helpful
2024年12月13日
hmv (UK) - Castleford からの回答
Hi Lynn
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I found the experience excellent
I found the experience excellent, from ordering to delivery. Staff in the store were very, polite and friendly. I would be confident using them again. Thanks
2024年12月13日
hmv (UK) - Castleford からの回答
Hi Sandra
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I bought the headphones for a present.
I bought the headphones for a present. So as yet they haven't been used but I like the look of them. They look durable and I'm sure my granddaughter will love them . The click and collect was a very easy process.
2024年12月2日
hmv (UK) - Castleford からの回答
Hi
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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