Not visited HMV in about 3 years due to me moving. A lot has changed. But what hasn't changed is the friendliness of the staff, the variety of stock, and the feel you get when choosing to purchase fro... もっと見る
企業が回答しました
所在地
所在地を変更Units 25-27 Newgate Row, Grosvenor Shopping Centre, CH1 1ER Chester, GB
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Very helpful staff member, he assisted my son with finding a specific good value box set of 3 movies which we ordered. When we picked it up he remembered us, he (and other staff at the till) was frien... もっと見る
企業が回答しました
Absolutely perfect customer service. The young lady on the checkout took our order and two days later it was on our doorstep. Can't beat that.
企業が回答しました
Great service from ordering item in shop to delivery of item to my house. Arrived when promised.
企業が回答しました
企業情報
hmv (UK) - Chester について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
Units 25-27 Newgate Row, Grosvenor Shopping Centre, CH1 1ER, Chester, 英国
4.8
優良
238件のレビュー
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この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Not visited HMV in about 3 years due to…
Not visited HMV in about 3 years due to me moving. A lot has changed. But what hasn't changed is the friendliness of the staff, the variety of stock, and the feel you get when choosing to purchase from the high street! Spent just over £100 for this visit. My only disappointment, is the reduction in Classic Dr Who DVDs. I'm still very old school, I guess.
2026年5月2日
hmv (UK) - Chester からの回答
Hi Alwyn
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great service from ordering item in…
Great service from ordering item in shop to delivery of item to my house. Arrived when promised.
2026年4月29日
hmv (UK) - Chester からの回答
Hi Simon,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Absolutely perfect customer service
Absolutely perfect customer service. The young lady on the checkout took our order and two days later it was on our doorstep. Can't beat that.
2026年4月30日
hmv (UK) - Chester からの回答
Hi Steve,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very helpful staff member
Very helpful staff member, he assisted my son with finding a specific good value box set of 3 movies which we ordered. When we picked it up he remembered us, he (and other staff at the till) was friendly and helpful.
2026年4月21日
hmv (UK) - Chester からの回答
Hi there,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The servicer called jade in the store…
The servicer called jade in the store was fantastic, very friendly,helpfull and approachable. She helped me get the movie i wanted and got it ordered in for me. The delivery to the store was quick and i collected it with ease. It was all a great experience.
2026年4月14日
hmv (UK) - Chester からの回答
Hi Sam,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Chester からの回答
Hi Chris
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Love coming to this shop when I come to…
Love coming to this shop when I come to Chester very helpful and friendly thank you for giving good service
2026年4月2日
hmv (UK) - Chester からの回答
Hi Miss
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
hmv (UK) - Chester からの回答
Hello Mike
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
FantasticVery
Very help full staff, got what I wanted and let me know how my order was doing by Email.
2026年3月18日
hmv (UK) - Chester からの回答
Hi Mr
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
thank for helping me out with order.
You're store help me out so much that i'm injoying my ps5 console.
2026年3月18日
hmv (UK) - Chester からの回答
Hi william
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Chester からの回答
Hi Julie,
Thanks for getting in touch.
We're sorry to hear of the delay with your order reaching you; our warehouse team along with Royal Mail are working around the clock to keep up with the volume of orders that we are currently receiving at this busy time.
We can see that your delivery of your order was completed recently, apologies for any disappointment that may have been caused as a result of this delay.
hmv (UK) - Chester からの回答
Hi Hzy
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
HMV chester was able to help me…
Beth at HMV chester was able to help me find an album even with my scatter brained memory.
2026年3月12日
hmv (UK) - Chester からの回答
Hello Mark,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
hmv (UK) - Chester からの回答
Hello Matthew,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
hmv (UK) - Chester からの回答
Hi JASON
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Never had issues with HMV in store
Never had issues with HMV in store, they recommended I use their website as they didn't have what I wanted in store.
2026年3月5日
hmv (UK) - Chester からの回答
Hi Danielle,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Chester からの回答
Hi Jacqueline
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great value Blu-ray film from a proper shop
I was able to buy a Blu-ray for a film recent release for the same price as streaming rental, with the bonus that I could visit a wonderful, quirky high street store. The staff member was helpful when I couldn't find what I was looking for.
2025年12月3日
hmv (UK) - Chester からの回答
Hi Sarah,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great experience and easy to shop
Great experience and easy to shop. More live bands earlier on in the day of Saturday
2026年2月15日
hmv (UK) - Chester からの回答
Hi Burnett
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Ease of ordering… even though some…
Ease of ordering… even though some albums were out of stock, it was quick with the delivery of those.
2026年2月7日
hmv (UK) - Chester からの回答
Hi Lainey
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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