Having had delivered orders damaged (due to rubbish packing by someone), I felt much better collecting my vinyl from Chester store instead of arranging postage. In-store experience was great and the... もっと見る
企業が回答しました
所在地
所在地を変更Units 25-27 Newgate Row, Grosvenor Shopping Centre, CH1 1ER Chester, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I look on the hmv site for music, go for the one type of music thats new, go from there, when not available in store one of the members order it for if possible. when in store look around my self.
企業が回答しました
Pleasant, helpful staff, the DVD wasn’t in stock but was offered 3 options to pick up, 1. Was to collect from Chester 2. Was to collect from my local HMV Store in Wigan 3. To... もっと見る
企業が回答しました
Stopped by yesterday in the Chester location for a poke around, bought some Manga and blind bags and had a wonderful chat with Salesperson Mattie who not only gave enriching conversation and let me kn... もっと見る
企業が回答しました
企業情報
hmv (UK) - Chester について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
Units 25-27 Newgate Row, Grosvenor Shopping Centre, CH1 1ER, Chester, 英国
4.8
優良
270件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
hmv (UK) - Chester からの回答
Hello Stacey
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
hmv (UK) - Chester からの回答
Hi MITCH
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
try something different
I look on the hmv site for music, go for the one type of music thats new, go from there, when not available in store one of the members order it for if possible. when in store look around my self.
2026年8月1日
hmv (UK) - Chester からの回答
Hi Mr
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
hmv (UK) - Chester からの回答
Hi Elliot
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Chester からの回答
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I ordered a box set box onSaturday and it…
I ordered a box set on Saturday and it arrived on Tuesday excellent service if I need anything else I'll go to hmv
2026年7月25日
hmv (UK) - Chester からの回答
Hi John
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
fine no problem,use shop often
2026年7月25日
hmv (UK) - Chester からの回答
Hi Kelvin
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Thank you for receiving ☺️
2026年7月22日
hmv (UK) - Chester からの回答
Hi Lyndon
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Lovely staff
Stopped by yesterday in the Chester location for a poke around, bought some Manga and blind bags and had a wonderful chat with Salesperson Mattie who not only gave enriching conversation and let me know about their order and restock policy but also pointed me in other areas to extend other hobbies I was nervous about. Shout out to my guy, Mattie!
2026年7月17日
自発的なレビュー
hmv (UK) - Chester からの回答
Hi Taylor,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reliability!
2026年7月15日
hmv (UK) - Chester からの回答
Hi Michael
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Store collection better option
Having had delivered orders damaged (due to rubbish packing by someone), I felt much better collecting my vinyl from Chester store instead of arranging postage.
In-store experience was great and the bloke who served me was friendly and we shared a giggle.
I really love hmv (was a Christmas temp 2007 ‘ish) and enjoy visiting Chester and Shrewsbury stores in particular. Please keep hmv stores going!!!
2026年7月5日
hmv (UK) - Chester からの回答
Hi Santy
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Chester からの回答
Hi Simon
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very happy with the whole process from…
Very happy with the whole process from buying to how quickly my order was delivered
2026年7月4日
hmv (UK) - Chester からの回答
Hi Susan
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The girl I dealt with was helpful
The girl I dealt with was helpful, polite and gave me all the detail I needed to complete my vinyl order
2026年7月3日
hmv (UK) - Chester からの回答
Hi Peter
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Customer service
2026年6月27日
hmv (UK) - Chester からの回答
Hello David
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
HMV great shopping experience
Buying is very easy and delivery is fast, usually before the date expected
2026年4月27日
hmv (UK) - Chester からの回答
Hello Rose,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
The salesperson was very helpful and…
The salesperson was very helpful and informative. The whole process was made very straightforward.
2026年6月20日
hmv (UK) - Chester からの回答
Hi Roy,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Chester からの回答
Hi IAN
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Really good service from HMV.
Really good service from HMV.
Website was easy to use and order my vinyl.
Good selection at a reasonable price.
Pick up from store is a good feature and staff really pleasant
2026年6月16日
hmv (UK) - Chester からの回答
Hi Richard
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
professional and helpful staff
professional and helpful staff at both the liverpool store and at the chester store. i had a problem with a vinyl record and they took extra time to make sure i got the best service. will definately use hmv again.
2026年6月5日
hmv (UK) - Chester からの回答
Hi Russell
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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