I always enjoy going into HMV in Colchester because the staff are so friendly, informative, knowledgeable and extremely helpful. I'm on first name terms with Elliott which makes shopping more pleasure... もっと見る
企業が回答しました
所在地
所在地を変更7 Culver Square Shopping Centre, CO1 1WF Colchester, GB
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I ordered the Superman (2025) Steel book from HMV, and HMV made me aware of a delay in the release of the product, they then ended up delivering it sooner than the new release date which was a lovely... もっと見る
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1 item of my multi buy on-line order was out of stock awaiting new stock. However when i picked up other part of the order in store , missing item was in stock. There is no system for releasing stock... もっと見る
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I couldn't find the item I was looking for, I asked a member of staff and they had a good look too. Unfortunately couldn't find it but then he assisted me in ordering it for home delivery. Very frie... もっと見る
企業が回答しました
企業情報
hmv (UK) - Colchester について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
7 Culver Square Shopping Centre, CO1 1WF, Colchester, 英国
4.8
優良
243件のレビュー
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
hmv (UK) - Colchester からの回答
Hi Justin
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Colchester からの回答
Hi David
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great products, prices and comms
Great product. Great price. Great online portal easy buy checkout and great comms throughout. Thank you.
2026年3月26日
hmv (UK) - Colchester からの回答
Hi Samuel
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Colchester からの回答
Hi Jack
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
I couldn't find the item I was looking…
I couldn't find the item I was looking for, I asked a member of staff and they had a good look too. Unfortunately couldn't find it but then he assisted me in ordering it for home delivery.
Very friendly and helpful
2026年3月22日
hmv (UK) - Colchester からの回答
Hi Emily
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I ordered this item on a 48 hour…
I ordered this item on a 48 hour delivery but it took almost a week so not to happy that it took so long, I paid for the 48 hour delivery !!!
2026年3月12日
hmv (UK) - Colchester からの回答
Hi Nigel,
Thanks for getting in touch.
We're sorry to hear of the delay with your order reaching you; our warehouse team along with Royal Mail are working around the clock to keep up with the volume of orders that we are currently receiving at this busy time.
We can see that your delivery of your order was completed recently, apologies for any disappointment that may have been caused as a result of this delay.
The CD I ordered was delivered to the…
The CD I ordered was delivered to the store as requested and arrived in reasonable time.
No complaints
2026年3月7日
hmv (UK) - Colchester からの回答
Hi Marion
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
All perfect no troubles
2026年3月12日
hmv (UK) - Colchester からの回答
Hi Simon,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very helpful and friendly staff.
2026年3月7日
hmv (UK) - Colchester からの回答
Hello Aimee,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
In store delivery order and delivery to home on…
In store order and delivery to home on the said day very efficient
2026年2月19日
hmv (UK) - Colchester からの回答
Hi Terry
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
hmv (UK) - Colchester からの回答
Hello Sarah
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Really helpful in store members of…
Really helpful in store members of staff and quick turnaround on my order for am obscure cd.
Thanks
2026年2月12日
hmv (UK) - Colchester からの回答
Hello Alistair
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
hmv (UK) - Colchester からの回答
Hi Joseph,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Friendly and helpful
Friendly and helpful. HMV “part of our dna”
Love hmv, love vinyl, love music
2026年1月30日
hmv (UK) - Colchester からの回答
Hello Customer
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
The quality of the turn table and the…
The quality of the turn table and the speakers were exceptionally
2026年1月28日
hmv (UK) - Colchester からの回答
Hi Lesley,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Staff in the Colchester store were…
Staff in the Colchester store were extremely helpful on purchase and pick up. Would use the service again!
2026年1月23日
hmv (UK) - Colchester からの回答
Hi ian
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Colchester からの回答
Hi Ka
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Colchester からの回答
Hi Glen
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Friendly and efficient service.
2026年1月15日
hmv (UK) - Colchester からの回答
Hi Dan
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Knowledgable staff
Knowledgable staff. Polite. Helpful. Great service delivered free to my home within a few days.
2026年1月18日
hmv (UK) - Colchester からの回答
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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