Brilliant service second time i ordered form hmv both times have a great experience very easy to pre order brilliant for when tings arnt available in stores
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所在地
所在地を変更20-22 The Mall, NP44 1PX Cwmbran, GB
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Easy to order and collect Did not wait too long for delivery Collection made at Cwmbran store where the 2 members were very helpful and friendly
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Delivered quickly and undamaged. To be honest, the CD could have been a bit cheaper, but I like the staff at Cwmbran HMV and I like to support them. (When I buy stock that is already in the shop, t... もっと見る
企業が回答しました
Trying to change a defective LP Vinyl album bought via online was a nightmare. also 2nd copy delivered ordered online was also faulty (manfacturers pressing fault). so sent 2 back via courier and h... もっと見る
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企業情報
hmv (UK) - Cwmbran について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
20-22 The Mall, NP44 1PX, Cwmbran, 英国
4.7
優良
199件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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hmv (UK) - Cwmbran からの回答
Hi Sapphire
Thank you for taking the time to leave us a review. We are sorry to hear your item was damaged, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you with this.
Even when I buy from HMV online I…
Even when I buy from HMV online I always click and collect, I usually have a chat with the person who serves me, she lets me know what's happening regarding album launches in the shop etc. A proper music shop for people, who music matters to.
2024年8月31日
hmv (UK) - Cwmbran からの回答
Hi Matthew
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The staff knowledge of the store . Their help in finding the item I was looking for and the prompt arrival of my order. Very good customer service.
The staff knowledge of the store . They.
2024年9月3日
hmv (UK) - Cwmbran からの回答
Hi Peter
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
The shop assistant in Cwmbran shop
The shop assistant in Cwmbran shop was amazing, I didn't get her name she had dark black hair. She helped with everything that I needed. Due to her customer service I would go back to the shop, she was amazing. Thank you for helping my my son's unique music collection.
2024年8月9日
hmv (UK) - Cwmbran からの回答
Hi Joy
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Lovely gentleman helped my daughter…
Lovely gentleman helped my daughter find what she was looking for great experience
2024年8月17日
hmv (UK) - Cwmbran からの回答
Hi Donna
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Cwmbran からの回答
Hi
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I always like shopping in this one
I always like shopping in this one.
Young lady on the counter helped me exchange a damaged record and then I bought a film, happy days
2024年8月10日
hmv (UK) - Cwmbran からの回答
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Fantastic
Fantastic. Quick and easy to order. Very fast delivery, items were packaged very well.
The Batman bluray movies are great quality, its a huge difference as I last watched them when I had a VHS, they look beautiful on my 4k TV.
Cannot recommend HMV enough, really great to order from.
2024年7月30日
hmv (UK) - Cwmbran からの回答
Hi Sadé
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Cwmbran からの回答
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very helpful operator at the store in…
Very helpful operator at the store in Cwmbran. Order placed on Friday, delivered on Monday! Excellent!
2024年7月13日
hmv (UK) - Cwmbran からの回答
Hi John
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The politeness of staff
2024年7月10日
hmv (UK) - Cwmbran からの回答
Hi
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Your staff at HMV Cwmbran are polite
Your staff at HMV Cwmbran are polite, friendly and always willing to help. Anything I rquire which is not in the store is ordered for me and your order system is really efficient. Well done.
2024年7月1日
hmv (UK) - Cwmbran からの回答
Hi
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Very helpful in store
Very helpful in store. Didn't have what I wanted , but ordered in for me, no hastle
2024年6月30日
hmv (UK) - Cwmbran からの回答
Hi
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Quick and easy purchasing online and…
Quick and easy purchasing online and very friendly, prompt service at the store
2024年6月18日
hmv (UK) - Cwmbran からの回答
Hi Steve
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
My son bought a mystery box at £15 but…
My son bought a mystery box at £15 but recommended value is £30. I wouldn't even pay £5 for what he got in the box, what a load of crap. And I've contacted him and all they said was they are sorry I was disappointed. Disappointed is an understatement. Unless they can provide proper merch worth the value then they shouldn't do these stupid boxes
You didn't advise anything, you refused to give a refund and you don't even know what rubbish was in the box
2024年6月15日
自発的なレビュー
hmv (UK) - Cwmbran からの回答
Hi Maria,
Thanks for leaving a review.
We are sorry for any disappointment you felt at the contents of the mystery box you purchased. We can assure you that at the time of packing, the products included will have held a retail value of £30 or more as advertised and we can only apologise if the items included on this occasion did not meet your expectations.
We can see that you have been in touch and we have advised accordingly.
Friendly helpful staff
2024年6月14日
hmv (UK) - Cwmbran からの回答
Hi Carol
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Friendly staff
2024年6月5日
hmv (UK) - Cwmbran からの回答
Hi Faye
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Absolutely amazing service spot on with…
Absolutely amazing service spot on with delivery highly recommended
2024年6月5日
hmv (UK) - Cwmbran からの回答
Hi John
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Cwmbran からの回答
Hi Sean
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
That its now possible to order in store and pick up from there, with updates on order progress delivered via email
Staff very helpful as item required out of stock. Order placed in store and following updates on progress was able to pick up from store within the week
2024年4月30日
hmv (UK) - Cwmbran からの回答
Hi Veronica
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
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