Always excellent service in Darlington store. Linz who placed order and Claire at collection. Disappointed to find that The Carpenters CDs that I ordered weren't original A&M CDs. Doesn't say on web... もっと見る
企業が回答しました
所在地
所在地を変更Unit 4 / 5, Cornmill Shopping Centre, Priestgate, DL1 1NH Darlington, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Ordered the biffy cyro cd album , only revoutions the 2009 studio album . great quick delivery into local store (darlington) every other week i will purchase a cd from an artist that have gone unde... もっと見る
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Ordered the Beatles DVD 'A Hard Days Night' from the counter instore. The member of staff was really helpful and we chatted about favourite Beatles albums. The product was delivered in good time with... もっと見る
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The website is easy to use and there was good communication throughout the process. Regular progress updates via e-mail and item ready for collection within a few days. No problems when collecting fro... もっと見る
企業が回答しました
企業情報
hmv (UK) - Darlington について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
Unit 4 / 5, Cornmill Shopping Centre, Priestgate, DL1 1NH, Darlington, 英国
4.8
優良
249件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
hmv (UK) - Darlington からの回答
Hi Paul
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Staff and service very good nothing…
Staff and service very good nothing too much trouble and album arrived in time
2023年12月16日
hmv (UK) - Darlington からの回答
Hi carole
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Lovely friendly staff very helpful.
2023年12月13日
hmv (UK) - Darlington からの回答
Hello Yvonne,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
hmv (UK) - Darlington からの回答
Hello Eileen
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
hmv (UK) - Darlington からの回答
Hello Sheila
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
Very efficient
Very efficient, delivered on time. Was a little concerned since I was ordering from Canada but everything went smoothly.
2023年12月7日
hmv (UK) - Darlington からの回答
Hi Sue,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
The staff in the Darlington store are…
The staff in the Darlington store are so pleasant and helpful which makes shopping there so much easier.
2023年12月5日
hmv (UK) - Darlington からの回答
Hi Susan,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Darlington からの回答
Hi Eric
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
The assistants are very helpful and…
The assistants are very helpful and also gave me a new band to listen to thanks stephen
2023年12月5日
hmv (UK) - Darlington からの回答
Hi Stephen
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Add to my vinyl collection
Ordered album on vinyl, it arrived within one week.
Email to tell me that my order was ready for collection, pickup very straightforward and quick.
Gentlemen at the counter very pleasant to deal with, even had a little chat about my music choice.
Easy way to add great 80's albums to my small vinyl collection.
2023年11月25日
hmv (UK) - Darlington からの回答
Hi Sara
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I ordered a Funko pop over the desk…
I ordered a Funko pop over the desk which wasn't in stock. I was told that I would receive an email when it would arrive and how long to expect. The goods arrived in perfect condition and the service was excellent 👌
2023年11月21日
hmv (UK) - Darlington からの回答
Hi Mr Hutchinson
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great service
I couldnt find what i needed in the shop. The staff member checked the stock and then ordered online for me. No fuss and very helpful
2023年11月19日
hmv (UK) - Darlington からの回答
Hi Nicki
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Item always well packaged and in…
Item always well packaged and in perfect condition when opened,you get e-mail to tell you when available to pick up which is helpful. Have ordered number of items now and only had one problem
2023年11月9日
hmv (UK) - Darlington からの回答
Hi Andrew
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Smooth purchase
2023年11月15日
hmv (UK) - Darlington からの回答
Hi Sul
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Helpful and polite staff
2023年11月15日
hmv (UK) - Darlington からの回答
Hi Mike,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Delivery on time and kept updated on…
Delivery on time and kept updated on the progress of my order.
2023年11月15日
hmv (UK) - Darlington からの回答
Hi Kenneth
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Customer service
I made two visits to the Darlington store in connection with an order. Staff were pleasant and helpful both times and the order came through within days. Good customer service!
2023年11月8日
hmv (UK) - Darlington からの回答
Hi
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Fabulous and very helpful staff.
2023年11月12日
hmv (UK) - Darlington からの回答
Hi Gillian
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Keep Customers informed that parcels…
Keep Customers informed that parcels are ready to collect from store...instead of having to chase them up
2023年11月5日
hmv (UK) - Darlington からの回答
Hello Josephine
Thanks for taking the time to bring your recent experience to our attention. We pride ourselves on the service we offer our customers and are sorry to hear you’ve had a disappointing experience on this occasion.
So that we can investigate this fully, please contact our customer service team at support.hmv.com with as many details of your experience as possible and they’ll take a look asap.
hmv (UK) - Darlington からの回答
Hi!
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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