Unfortunately the staff member who served me forgot his manners. He needed to check my details but his manner and attitude felt more like I was being questioned by the police.
企業が回答しました
1 Earlham Street, Covent Garden, WC2H 9LL London, GB
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Unfortunately the staff member who served me forgot his manners. He needed to check my details but his manner and attitude felt more like I was being questioned by the police.
企業が回答しました
Rich 1st class very professional stor ordering slow needs updating stu had same problems both him and rich apologised for the time it took to process order not there though slow system infact all sta... もっと見る
企業が回答しました
Everything went well! Online messaging quick and easy, items delivered (click & collect) faster than expected. Excellent service at the collection shop -even the man sweeping the floor as I came in... もっと見る
企業が回答しました
William and staff member at both stores in Fopp and HMV Oxford Street. Amazing achievement to assist me with the request. Best customer service advisor old school welcome and willing to provide that i... もっと見る
企業が回答しました
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Support当該企業による記述

1 Earlham Street, Covent Garden, WC2H 9LL, London, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Rich 1st class very professional stor ordering slow needs updating stu had same problems both him and rich apologised for the time it took to process order not there though slow system infact all staff thati n store are very helpful

hmv (UK) - Fopp Covent Garden からの回答
Unfortunately the staff member who served me forgot his manners. He needed to check my details but his manner and attitude felt more like I was being questioned by the police.

hmv (UK) - Fopp Covent Garden からの回答

hmv (UK) - Fopp Covent Garden からの回答
The staff are very helpful friendly and a good service

hmv (UK) - Fopp Covent Garden からの回答

hmv (UK) - Fopp Covent Garden からの回答
Had ordered the Small Prophets DVD to be delivered to Fopp near Covent Garden for the instore signing on the Monday. Received an email on the Friday saying stock would not arrive in time, which was annoying. Went to Fopp on the Monday explained the situation. Thankfully it was all in hand and the staff had a list of everyone who had pre ordered the item. It was a great event. Thanks to all the staff.

hmv (UK) - Fopp Covent Garden からの回答

hmv (UK) - Fopp Covent Garden からの回答

hmv (UK) - Fopp Covent Garden からの回答

hmv (UK) - Fopp Covent Garden からの回答
Came in to collect a pre-order. Everything was smooth, easy and uncomplicated.

hmv (UK) - Fopp Covent Garden からの回答
A great selection of vinyl with lots of offers and discounts that mean I always find a few albums to buy at every visit. Great, friendly staff too.

hmv (UK) - Fopp Covent Garden からの回答
Ordering was very easy and I was informed promptly on all stages of the delivery process.

hmv (UK) - Fopp Covent Garden からの回答
The support from Fopp in Covent Garden was excellent and all aspects of service were professional and courteous. Staff were great. Issue with the double album having 2 of the same record quickly and easily solved.

hmv (UK) - Fopp Covent Garden からの回答
The staff in Fopp are brilliant - helping to track down what you’re looking for, and clearly enjoying what they do so well.

hmv (UK) - Fopp Covent Garden からの回答
I ordered via Fopp in store which is one of my favourite record spots in London. It was super easy to order the item that had sold out and pick it up, even got a better price by ordering like this. And of course ended up buying myself a couple of extra Cd’s along with the gift shopping!

hmv (UK) - Fopp Covent Garden からの回答
Flawless experience with incredibly helpful service — highly commendable!
Top-notch service: seamless, efficient, and genuinely helpful.

hmv (UK) - Fopp Covent Garden からの回答
The online order was easy, but it took a long time for the staff to find the records (seemed not bothered as it was busy before Christmas, he had to ask his colleague and he found them quickly).

hmv (UK) - Fopp Covent Garden からの回答
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