I am very much a brick 'n' mortar shop guy when it comes to buying physical media. I buy all of my brand new purchases from Fopp in Glasgow, where staff member Lukan is particularly knowledgeable and... もっと見る
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所在地
所在地を変更19 Union Street, G1 3RB Glasgow, GB
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I pretty much always go to HMV for my kpop stuff, i love the workers sm. always nice and i never feel uncomfortable!!! They’re genuinely the best i swear 😭😭😭 Im an autistic teen and the environm... もっと見る
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Great service from Fopp in Union St, Glasgow after HMV Argyll St, Glasgow couldn't be bothered to order in and said just keep popping in to see if they had them in stock yet. Fopp took my order and th... もっと見る
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Fopp store in Glasgow is cheaper than the “regular” HMV, and the staff are equally friendly. The same problem I have with other HMV stores is the pricing. I know HMV will say it’s due to distributor c... もっと見る
企業が回答しました
企業情報
hmv (UK) - Fopp Glasgow Union Street について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
19 Union Street, G1 3RB, Glasgow, 英国
4.7
優良
91件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Easy ordering and swift delivery
Easy ordering and swift delivery. Very happy with the service.
2026年7月14日
hmv (UK) - Fopp Glasgow Union Street からの回答
Hi Isabella
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Personal touch, from physical shop to digital..
I am very much a brick 'n' mortar shop guy when it comes to buying physical media. I buy all of my brand new purchases from Fopp in Glasgow, where staff member Lukan is particularly knowledgeable and friendly. On this occasion two of the movie titles I was looking for were only available online via HMV's warehouse. They ordered them for me, to be delivered to my home. What I most liked it that HMV sent it Royal Mail 48hr Tracked. Meaning I knew exactly when it was coming, could change the delivery date or even redirect it to a neighbour. Excellent fast service!
2026年7月4日
hmv (UK) - Fopp Glasgow Union Street からの回答
Hello Paul
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Fopp Glasgow store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
Great customer service
The girl behind the till was a amazing person and look after us also only had 2 left and she went on line and found the next to make full collection exceptional service
2026年6月14日
hmv (UK) - Fopp Glasgow Union Street からの回答
Hi Mr Peters
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Fopp Glasgow Union Street からの回答
Hi Nobby,
Thanks for getting in touch with such a positive 5-star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Easy pick up and exactly as I wanted
Easy pick up and exactly as I wanted - guaranteed delivery
2026年5月22日
hmv (UK) - Fopp Glasgow Union Street からの回答
Hi James
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Order arrived very quickly
2026年4月3日
hmv (UK) - Fopp Glasgow Union Street からの回答
Hi Customer
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
hmv (UK) - Fopp Glasgow Union Street からの回答
Hi Kazimierz
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Fopp Glasgow Union Street からの回答
Hi Stephen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Everything went well and I wouldn't say…
Everything went well and I wouldn't say a bad word about the staff
2026年3月16日
hmv (UK) - Fopp Glasgow Union Street からの回答
Hi Terry
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Fopp Glasgow Union Street からの回答
Hello Gilberto,
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Great service
Great service, product was able to collection the same week as ordered, very smooth and staff at fopp where friendly and helpful
2026年2月24日
hmv (UK) - Fopp Glasgow Union Street からの回答
Hi Andrew
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent service
They got my requested DVD quickly and efficiently by click and collect. Very pleasant service in the shop
2026年2月11日
hmv (UK) - Fopp Glasgow Union Street からの回答
Hi Eileen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great customer service from Fopp in Union St, Glasgow.
Great service from Fopp in Union St, Glasgow after HMV Argyll St, Glasgow couldn't be bothered to order in and said just keep popping in to see if they had them in stock yet. Fopp took my order and the items were ready for collection within a week. Very good service from the Manager and Staff.
2026年2月6日
hmv (UK) - Fopp Glasgow Union Street からの回答
Hi Alan,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Cracking wee shop . Great staff
Shop had a great selection of LP's and staff were very knowledgeable and friendly
2026年1月2日
hmv (UK) - Fopp Glasgow Union Street からの回答
Hi Graham,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very few issues purchasing instore and…
Very few issues purchasing instore and online.
Nit: Inconvient that some online orders cant be returned instore.
2026年1月18日
hmv (UK) - Fopp Glasgow Union Street からの回答
Hi Lewis,
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
The staff were very helpful
The staff were very helpful. They checked the computer and when they saw that they had the DVD instore they offered to go and fetch it.
Another out of stock DVD was ordered instore and delivered from the warehouse to FOPP Glasgow for me to pick up promptly.
2025年12月27日
hmv (UK) - Fopp Glasgow Union Street からの回答
Hi Hunter
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great Service
Staff we amazing at helping check stocks and ordering items that were not currently present. Collection was made easy and would browse in my free time going forward
2025年11月2日
hmv (UK) - Fopp Glasgow Union Street からの回答
Hi Scott
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Easy to order good website
2025年11月26日
hmv (UK) - Fopp Glasgow Union Street からの回答
Hi Mr Jason,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Product delivered on time and video…
Product delivered on time and video delivered everything as described
2025年11月6日
hmv (UK) - Fopp Glasgow Union Street からの回答
Hi Stephen
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
By charging over £16 for a call to your…
By charging over £16 for a call to your customer service department- using the number on hmv website.
Also the “pre delivery “ ordered 5 weeks in advance did not arrive on the day however other customers were able to walk in and purchase from shelf (unfortunately for me the last one sold an hour before I arrived)
2025年11月6日
hmv (UK) - Fopp Glasgow Union Street からの回答
Hi Dani
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. We can see you have been in touch and we have addressed the issues you faced. Regards
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