I'm glad they didn't ask for ID to pick up my delivery. How many people would know my name and the item being picked up, and then put it in an email? Easy preorder and collection experience from my... もっと見る
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所在地
所在地を変更Unit 5/6 Lewis's Building, Argyle Street, G2 8AD Glasgow, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
My wife ordered Lost and Found vinyl version by Bruce Springsteen for my birthday. As we were away on holiday for 2 months, the box set could not delivered to our house. She ordered through the HMV... もっと見る
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Had a small budget to purchase a turntable with speakers to replace one bought for me at Christmas that just didn't do the job. I asked in store for assistance. The male I spoke to advised that his... もっと見る
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Good sized store although one of the things that could be to have the likes of uhd, blu ray dvds & dvds all grouped together. Like all the dvds in one section sorted out by TV, film etc rather than a... もっと見る
企業が回答しました
企業情報
hmv (UK) - Glasgow Argyle Street について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
Unit 5/6 Lewis's Building, Argyle Street, G2 8AD, Glasgow, 英国
4.6
優良
446件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Perfect and timely
2024年12月22日
hmv (UK) - Glasgow Argyle Street からの回答
Hi William
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Absolutely superb service today in the…
Absolutely superb service today in the Glasgow store from Mark. I was only in the shop for a minute when he approached me to ask if I needed help with anything and offered me a seat (I’m on crutches at the minute) I was looking for a particular Playstation game but he knew immediately it wasn’t in stock and not available to order in time for Christmas. However while he was telling me this he went onto his phone and quick as a flash checked the availability of the game in the Argos around the corner. He showed me on his phone that it was available and how much it was and actually went as far as reserving it for me in case it sold out by the time I got there. Absolutely exceptional service. Putting a customers satisfaction ahead of sales for their own shop, at Christmas no less, is fantastic to see in this day and age.
2024年12月21日
自発的なレビュー
hmv (UK) - Glasgow Argyle Street からの回答
Hi Russell
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
click and collect
I had a click and collect order, staff at the Argyle st branch, Glasgow were pleasant and efficient.
2024年12月18日
hmv (UK) - Glasgow Argyle Street からの回答
Hi David
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great Service
Great Service
Seamless process from ordering to collecting. Lewis who served me when I picked up the item was very helpful and friendly.
2024年12月15日
hmv (UK) - Glasgow Argyle Street からの回答
Hi Margaret
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
hmv (UK) - Glasgow Argyle Street からの回答
Hi Allan
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent Service
Easy ordering, kept updated & informed when ready for collection. No problems with collection. All in all excellent service
2024年12月11日
hmv (UK) - Glasgow Argyle Street からの回答
Hi Christine
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Glasgow Argyle Street からの回答
Hi Thomas
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great I have ordered quite a few times…
Great I have ordered quite a few times now and never any issues
2024年12月12日
hmv (UK) - Glasgow Argyle Street からの回答
Hi Donna
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Only part order received for click and…
Only part order received for click and collect Other items seem to have gone missing . I ordered on 24/11/24 I thought in plenty time for Christmas and still not resolved I’ve visited the store twice and sent several emails to customer service with all details only to be eventually sent a form to complete about items “lost in post “
Don’t know if this is a HMV issue or Royal Mail but I won’t be doing click and collect again
2024年11月24日
hmv (UK) - Glasgow Argyle Street からの回答
Hi Shona
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. We can see you have been in touch and we are currently looking into this.
Kind regards
Out of stock store item.
My item was not in stock at the Glasgow store but I was able to order and have it sent to my home address, item received four days later, brilliant thank you.
2024年12月12日
hmv (UK) - Glasgow Argyle Street からの回答
Hi Maureen
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Glasgow Argyle Street からの回答
Hi Carol
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Glasgow Argyle Street からの回答
Hi Nikki
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Can always depend on HMV for great…
Can always depend on HMV for great products and prices. Thanks
2024年11月29日
hmv (UK) - Glasgow Argyle Street からの回答
Hi Caroline
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Quicker delivery to store to pick up.
2024年12月5日
hmv (UK) - Glasgow Argyle Street からの回答
Hi William
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn those last stars from you next time ;-)
Have a great day!
hmv (UK) - Glasgow Argyle Street からの回答
Hi Alex
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Glasgow Argyle Street からの回答
Hi Margaret
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Decent folks working for you who are…
Decent folks working for you who are interested in their customers.
2024年11月28日
hmv (UK) - Glasgow Argyle Street からの回答
Hi Kenny
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Good staff in store.
Easy to order fast delivery to store pleasant experience in store staff most helpful.
2024年12月2日
hmv (UK) - Glasgow Argyle Street からの回答
Hi Georgina
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
After a bad mix up the staff came good…
After a bad mix up the staff came good on my order , great helpful staff in Argyll st shop ,so much better than customer services online who couldn’t even reply back to my problem .
2024年11月30日
hmv (UK) - Glasgow Argyle Street からの回答
Hi Alan
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Excellent product at a great price
Excellent product at a great price. Quick delivery and communication excellent.
2024年11月29日
hmv (UK) - Glasgow Argyle Street からの回答
Hi Lynn
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
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