I'm glad they didn't ask for ID to pick up my delivery. How many people would know my name and the item being picked up, and then put it in an email? Easy preorder and collection experience from my... もっと見る
企業が回答しました
所在地
所在地を変更Unit 5/6 Lewis's Building, Argyle Street, G2 8AD Glasgow, GB
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レビュアーのコメントを見てみましょう
The staff are very helpful in ordering your items and are in store within 2/3 days well done keep up the good work.
企業が回答しました
Good sized store although one of the things that could be to have the likes of uhd, blu ray dvds & dvds all grouped together. Like all the dvds in one section sorted out by TV, film etc rather than a... もっと見る
企業が回答しました
My wife ordered Lost and Found vinyl version by Bruce Springsteen for my birthday. As we were away on holiday for 2 months, the box set could not delivered to our house. She ordered through the HMV... もっと見る
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企業情報
hmv (UK) - Glasgow Argyle Street について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
Unit 5/6 Lewis's Building, Argyle Street, G2 8AD, Glasgow, 英国
4.6
優良
445件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Good vibes
A very nice person called Nikki helped me get my Ariana Grande cd’s after feeling pretty down thinking there were none in the store! Went above and beyond and was overall a sweetie!! Tyyy again
2026年6月25日
自発的なレビュー
hmv (UK) - Glasgow Argyle Street からの回答
Hi there,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very easy to order my dvd film instore…
Very easy to order my dvd film instore and delivery was fast very kind staff too at the argyle street store glasgow
2026年6月24日
hmv (UK) - Glasgow Argyle Street からの回答
Hi there,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Glasgow Argyle Street からの回答
Hi Lucy,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
No hassle with purchase or delivery.
2026年6月8日
hmv (UK) - Glasgow Argyle Street からの回答
Hi customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Glasgow Argyle Street からの回答
Hi Stephen
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Satisfaction.
Staff were very knowledgeable about products I was buying. You being on the high street is ideal for people who use public transport.
2026年6月13日
hmv (UK) - Glasgow Argyle Street からの回答
Hi Consumer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I purchased a ticket to a Jeff Goldblum…
I purchased a ticket to a Jeff Goldblum meet & greet. I was unable to download my ticket off the app. I went in a couple of days ahead of time to check on it. The manager, Mark, was extremely helpful and courteous. Not only that, but on "day of", when he was overly busy and engaged with the event, he recognized me in the queue and personally spoke to me, asking if all was well, etc. He again personalized his service to me when I went in to pick up my CD and he was working one of the tills. Customer service like that creates repeat customers! Also, I was very impressed with how well the Jeff B. event was managed. All very smooth, efficient, and time managed, from standing in the queue until leaving after the signing and meeting Jeff G. The queue staff were outstanding too. Thank you for a very positive experience, for someone who tends not to like crowds and standing in queues!
2026年6月1日
hmv (UK) - Glasgow Argyle Street からの回答
Hi Natacha
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Meet and greet with Jeff goldblum
Meet and greet with Jeff goldblum
Was once in a life time experience thanks so much plz put more events on like this plz I've never saw hmv as busy 400 people waited to meet him keep up the good work
2026年6月3日
hmv (UK) - Glasgow Argyle Street からの回答
Hi Gerald
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Easy.
Easy.
It was easy for me to find the dvd I was looking for without having to ask for help and not get any.
2026年6月1日
hmv (UK) - Glasgow Argyle Street からの回答
Hello Matthew
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Treated terribly
We were in the accessible queue for the and greet with jeff goldblum and I was rushed to get off my mobility scooter for a pic so my girlfriend got to meet and greet but all I got was a picture and we had both paid for a ticket
The handling of the queue was nothing short of disgraceful.
2026年6月3日
hmv (UK) - Glasgow Argyle Street からの回答
Hello Jamie
Thanks for taking the time to bring your recent experience to our attention. We pride ourselves on the service we offer our customers and are sorry to hear you’ve had a disappointing experience on this occasion.
So that we can investigate this fully, please contact our customer service team at support.hmv.com with as many details of your experience as possible and they’ll take a look asap.
Jeff Goldblum signing
Went to the meet and greet with Jeff Goldblum. The staff were great, keeping us informed whilst in the queue, and made it a seamless process. Also got photos taken with Jeff which was great, thank you guys!
2026年6月1日
hmv (UK) - Glasgow Argyle Street からの回答
Hi Brian
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Dvd was in stock and delivered on time
What I ordered was in stock, arrived on time and in pristine condition very pleased with click and collect service 🙂
2026年5月31日
hmv (UK) - Glasgow Argyle Street からの回答
Hi Catriona
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great staff member and service
Great staff member and service. Mark had a Friendly attitude. Took notice to my item that I was purchasing and we spoke about the movie in question. He was nice enough to give me an opened mystery keychain from the same mystery bag I was buying as he did not want to see it thrown away.
2026年1月17日
hmv (UK) - Glasgow Argyle Street からの回答
Hi Chiara
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
It is good to know there is a shop that…
It is good to know there is a shop that you can get older films like classic and movies you saw as a child on HMV'S selection of dvds, whereas it wouldn't be possible elsewhere.
2026年5月26日
hmv (UK) - Glasgow Argyle Street からの回答
Hi Paul
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
My order came quickly, no problems at all.
My order came quickly, it was easy to track and the goos, being well packagéd, were perfect!
Thanks, HMV
2026年5月2日
hmv (UK) - Glasgow Argyle Street からの回答
Hi Adam
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
My purchase I went in to the shop to…
My purchase I went in to the shop to see if they could order a DVD that i wanted for my husband birthday they were so helpful they found the DVD I was looking for and ordered it for me and i had the DVD with in three days very happy with my experience
2026年5月16日
hmv (UK) - Glasgow Argyle Street からの回答
Hi Mary
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Glasgow Argyle Street からの回答
Hi angela
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
hmv (UK) - Glasgow Argyle Street からの回答
Hi Derek,
Thanks so much for leaving us a 5-star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent service from start to finish
Excellent service from start to finish..Definitely will be using HMV in the future, totally reliable..
2026年5月13日
hmv (UK) - Glasgow Argyle Street からの回答
Hi Fiona,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Supposed to come in 2 day took 3 days…
Supposed to come in 2 day took 3 days with a email saying your running late not good service
2026年5月6日
hmv (UK) - Glasgow Argyle Street からの回答
Hi Colin
Thanks for your review,
Please be advised that items sent via our standard delivery service are usually expected to arrive within 2–5 working days. We can see that your order was dispatched on 29/04 and delivered on 01/05, which was within 2 working days of dispatch.
Kind regards,
hmv Customer Service
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