Purchased the new Madonna vinyl yesterday 03/07/26 at 1.50pm at the Harrogate branch, and Jamie T. served me and he is always such a pleasure to see, and is always super helpful, always asking if he c... もっと見る
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所在地
所在地を変更Unit H,, New Victoria Gardens Shopping Centre, HG1 1AE Harrogate, GB
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The staff at harrogate could not have done anything more to make my purchase of a blu ray disc film which was not in stock but they did manage to secure this for me easily within a few days. thank yo... もっと見る
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Harrogate HMV - Thank you OBVIOUSLY I'm a HUGE FAN OOF Mariah Carey- This Album was a no brained Delivery super fast - wasn't expecting that Thank you HMV Harrogate Staff were incredibly help... もっと見る
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The young man who served me in your Harrogate store, (identifiable only by the dark nail polish he was wearing as I didn't ask his name) was so polite, friendly and helpful. He is a real credit to you... もっと見る
企業が回答しました
企業情報
hmv (UK) - Harrogate について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
Unit H,, New Victoria Gardens Shopping Centre, HG1 1AE, Harrogate, 英国
4.8
優良
149件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Easy to find what we wanted
2025年2月26日
hmv (UK) - Harrogate からの回答
Hello Mrs
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
The order was made in Cardiff the young…
The order was made in Cardiff the young man was very helpful. The collection was made in Harrogate all very efficient and very easy.
Many thanks.
2025年2月28日
hmv (UK) - Harrogate からの回答
Hi Mrs
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃
2024年12月28日
hmv (UK) - Harrogate からの回答
Hello sandra
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
hmv (UK) - Harrogate からの回答
Hello Andrew
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
hmv (UK) - Harrogate からの回答
Hi Robert
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I was very grateful to your employee…
I was very grateful to your employee who checked that my order had come in (I mistook the despatched email for arrived email!, how clueless am I)
2024年12月21日
hmv (UK) - Harrogate からの回答
Hi Old
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Item arrived as expected
2024年12月13日
hmv (UK) - Harrogate からの回答
Hello AC
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Great serviceVery good service
Very good service. I think the man I ordered from was Alfie and he was brilliant. Ordering and collecting from stor very easy and an email to let me know the cd had arrived was appreciated!
2024年12月13日
hmv (UK) - Harrogate からの回答
Hi Customer
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Excellent-used click & collect
Excellent-used click & collect. Quick delivery to store. Really friendly staff.
2024年11月30日
hmv (UK) - Harrogate からの回答
Hi Victoria
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Unhelpful, poor customer service skills.
On collection I was informed any problems I need to sort it out on line. I don’t do anything on line, to then be told we’ll come into store and we will give you a number. Lucky to get 3* first and last time !
2024年11月26日
hmv (UK) - Harrogate からの回答
Hello Christine
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you further.
hmv (UK) - Harrogate からの回答
Hi Nicola,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Pre-ordered the new cure album on vinyl…
Pre-ordered the new cure album on vinyl and 2 CDs and came as promised on release date in immaculate condition and also ordered some album ep frames which I've just collected today and came in excellent condition excellent service and the staff were really pleasant and helpful
2024年11月6日
hmv (UK) - Harrogate からの回答
Hi Garry,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I got just what I wanted and I ordered another one that I wanted as well the staff was very helpful
I got just what I wanted
2024年11月3日
hmv (UK) - Harrogate からの回答
Hello Brian
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Very friendly peopl got my order quick…
Very friendly peopl got my order quick simple and easy
2024年10月30日
hmv (UK) - Harrogate からの回答
Hi Sean,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very helpful and polite staff who dealt…
Very helpful and polite staff who dealt with us smoothly and efficiently.
2024年10月27日
hmv (UK) - Harrogate からの回答
Hello EMS
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
hmv (UK) - Harrogate からの回答
Hi Lee,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The guys found me exactly what I was…
The guys found me exactly what I was looking for! they were more than helpful I would recommend HMV (UK) to anyone, I have given up on a well-known online shopping outlet... furthermore I'd give feedback to the guys in the Harrogate store as, as I say "one voice in that of many" ie:- If this review were a complaint someone from a higher status would most certainly be on the guys backs! Am I right? or am I right?
2024年10月15日
hmv (UK) - Harrogate からの回答
Hi Keith
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
hmv (UK) - Harrogate からの回答
Hi christine
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great customer service by friendly and…
Great customer service by friendly and helpful member of staff
2024年8月16日
hmv (UK) - Harrogate からの回答
Hi Elizabeth
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
The young man who served me when I…Very helpful stadf
The young man who served me when I first went into the store was very helpful told me I could order the DVD I wanted then it came very quickly.
Thankyou
2024年8月13日
hmv (UK) - Harrogate からの回答
Hi Debra
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
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