Every time I pop into HMV High Wycombe it's always a pleasure. Staff always focused on my requirements and also take a genuine interest in the music I'm purchasing or ordering. Brilliant service every... もっと見る
企業が回答しました
所在地
所在地を変更Unit 63, Eden, Union Parade, HP11 2BQ High Wycombe, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Fantastic service in shop, friendly and very polite. The cd's l wanted were not in store, but staff ordered all l was after, music from the 70's, so probably not always available, and had all delivere... もっと見る
企業が回答しました
HMV is a lovely shopping experience. Easy online ordering. Pick up in store with lovely people who are just normal, friendly, helpful folk. On the same day, I’d had a very opposite experience at anoth... もっと見る
企業が回答しました
Ordering was very good, the manager was very helpful. When I went to collect the vinyl the assistant couldn't find it and kept asking if I had the correct email, which I did and showed her. After many... もっと見る
企業が回答しました
企業情報
hmv (UK) - High Wycombe について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
Unit 63, Eden, Union Parade, HP11 2BQ, High Wycombe, 英国
4.8
優良
139件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Another fantastic experience at HMV…
Another fantastic experience at HMV High Wycombe. Great service as always. Highly recommended.
2026年2月5日
hmv (UK) - High Wycombe からの回答
Hi IH
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - High Wycombe からの回答
Hi Mike
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent stock of music options
Excellent stock of music options, great staff who are helpful and knowledgable. Visiting is a pleasure.
2026年1月3日
hmv (UK) - High Wycombe からの回答
Hi Derek
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
HMV online purchase.
Easy to order & the collection from my local store was easy with friendly Helpfull staff.
2026年1月2日
hmv (UK) - High Wycombe からの回答
Hi Customer
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Easy to click and collect
2025年12月19日
hmv (UK) - High Wycombe からの回答
Hi Rachel
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Easy process to follow
2025年12月28日
hmv (UK) - High Wycombe からの回答
Hi Barry
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Humans of HMV: The World Needs You
HMV is a lovely shopping experience. Easy online ordering. Pick up in store with lovely people who are just normal, friendly, helpful folk. On the same day, I’d had a very opposite experience at another retail chain and HMV confirmed my faith in humanity. Keep doing what you do.
2025年12月12日
自発的なレビュー
hmv (UK) - High Wycombe からの回答
Hi SHP
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great
Order delivered to store on time. Quick & easy pick up with nice polite & friendly staff.
2025年12月9日
hmv (UK) - High Wycombe からの回答
Hi PAMELA
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - High Wycombe からの回答
Hi Gareth,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
I ordered a Lewis Capaldi EP on…
I ordered a Lewis Capaldi EP on Wednesday 12 November from your High Wycombe shop,and paid cash for it. I was told by a member of your staff it would be in on Friday 14th. When I went to pick it up on Monday 17th, although the shop had received 24 in the store mine wasn’t there. I asked if I could have one off the shelf but was told I’d have to pay again and they would phone head office to get me a refund for the one I’d ordered. I haven’t heard anything from the head office or the shop. Neither have I been contacted to tell me my ordered cd had arrived. I’m am not happy as I’m £6.99 out of pocket and I’m a pensioner. I couldn’t understand why they couldn’t have just given me one off the shelf and the kept the ordered one. I’d paid cash so they’d had the money.
Mrs Jeffries
2025年11月21日
hmv (UK) - High Wycombe からの回答
Hi Mrs jefferies
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you further.
PRE ORDERS ALWAYS ON TIME
HMV are always a pleasure to shop with, be it online or in store.
In store staff are friendly, knowledgeable & basically always want to help.
Online, I have always had pre orders delivered on day of release & always informed of any delays (ie: if the blu ray label itself delays a title), so would definitely recommend both to any customers who have yet to shop with hmv.
2025年10月17日
hmv (UK) - High Wycombe からの回答
Hi Keith,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon
Cheers!
Staff at the store were very helpful
Staff at the store were very helpful. The DVD I wanted was not in stock, it was ordered for me and I was kept updated on the delivery
2025年10月14日
hmv (UK) - High Wycombe からの回答
Hi Michael,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
on time thankyou
2025年10月5日
hmv (UK) - High Wycombe からの回答
Hi Terry
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
HMV had what I wanted (etc, etc)
HMV had what I wanted, it was easy to order, was ready for collection within a few days, click and collect works well for me and it’s free and, for me, can be better than having things delivered.
2025年9月15日
hmv (UK) - High Wycombe からの回答
Hi Martin
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
hmv (UK) - High Wycombe からの回答
Hi ian
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The staff are always happy to help you…
The staff are always happy to help you out and to help you find something in the store or on line
2025年8月28日
hmv (UK) - High Wycombe からの回答
Hi Aaron
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great staff good quality goods comes on…
Great staff good quality goods comes on time very helpful
2025年8月15日
hmv (UK) - High Wycombe からの回答
Hi Angela
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Brilliant customer service
We had a lovely customer salesman who helped us in store with ordering the record. We will definitely use the service again if the store does not have the item in stock. Service was friendly and the email came in a few days later to confirm we could go and collect our item in store. The same salesman was there and remmebered us coming in to the store.
2025年7月11日
hmv (UK) - High Wycombe からの回答
Hi Gray
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Delivery on time
2025年5月21日
hmv (UK) - High Wycombe からの回答
Hi Teresa
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very helpful team
2025年5月23日
hmv (UK) - High Wycombe からの回答
Hello Martin
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。