Every time I pop into HMV High Wycombe it's always a pleasure. Staff always focused on my requirements and also take a genuine interest in the music I'm purchasing or ordering. Brilliant service every... もっと見る
企業が回答しました
所在地
所在地を変更Unit 63, Eden, Union Parade, HP11 2BQ High Wycombe, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Fantastic service in shop, friendly and very polite. The cd's l wanted were not in store, but staff ordered all l was after, music from the 70's, so probably not always available, and had all delivere... もっと見る
企業が回答しました
HMV is a lovely shopping experience. Easy online ordering. Pick up in store with lovely people who are just normal, friendly, helpful folk. On the same day, I’d had a very opposite experience at anoth... もっと見る
企業が回答しました
Ordering was very good, the manager was very helpful. When I went to collect the vinyl the assistant couldn't find it and kept asking if I had the correct email, which I did and showed her. After many... もっと見る
企業が回答しました
企業情報
hmv (UK) - High Wycombe について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
Unit 63, Eden, Union Parade, HP11 2BQ, High Wycombe, 英国
4.8
優良
140件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Good/Bad news
Great because I could order in the store. Only downside was that I wasn’t kept informed when it may be delivered.
2023年12月1日
hmv (UK) - High Wycombe からの回答
Hi Christine
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Outstanding customer service
I messed up and ordered the same blu ray twice. Both HMV Customer service online and instore was fantastic. Got an email authorising the return, and the staff in the store when I exchanged the disc were really friendly and helpful. I like the fact that HMV have actual shops, and in future will try to order all my 4k movies from them rather than more famous "online only" retailers. Thanks HMV
2023年10月18日
hmv (UK) - High Wycombe からの回答
Hi Jon
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Easy to order online
Easy to order online, simple & quick, friendly service in store on pick up
2023年11月22日
hmv (UK) - High Wycombe からの回答
Hi Debbie
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Molly was superb
I wanted to buy Bruch's violin concerto on cd
Molly with a smile looked on her computer & located several options.
I made my selection.
I hope when I'm told the cd is available for collection I'll be served by Molly. I'm confident it'll be with a smile on her face
2023年11月10日
hmv (UK) - High Wycombe からの回答
Hi Mrs Evans
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Customer service was very good young…
Customer service was very good young lady ordered my item as it was out of stock in the store was very friendly
2023年11月10日
hmv (UK) - High Wycombe からの回答
Hi Rhonda
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Lovely easy pick up!
I didn’t take the name but the person who served me to pick up my parcel was so lovely! It was the high Wycombe store around 1.30! He was friendly and asked what record I ordered and seemed genuinely interested!
Please if this feedback could get back to him in some way!
2023年11月8日
hmv (UK) - High Wycombe からの回答
Hi Katy
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Speedy delivery straight to the store…
Speedy delivery straight to the store and helpful staff in store who ordered for me. Staff in high wycombe are always happy to look for items and order them if possible
2023年11月3日
hmv (UK) - High Wycombe からの回答
Hi Leslie
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - High Wycombe からの回答
Hi Suzane
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
ordered like 4 cds and they kept…
ordered like 4 cds and they kept changing the silly little date from like 20th sept to the 3rd of nov and honestly man idk if that dates gonna change AGAIN and has dispatched 1 of the cds like a week ago which is sooo silly 😋 praying on ur downfall hmv
2023年10月25日
hmv (UK) - High Wycombe からの回答
Hi Hanna
Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
Very good service helpful staff
2023年10月20日
hmv (UK) - High Wycombe からの回答
Hi customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - High Wycombe からの回答
Hi Mike
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Staff pleasant and helpful
Staff pleasant and helpful
Found what I was looking for
Facilitated online preorders
2023年10月8日
hmv (UK) - High Wycombe からの回答
Hi Peter
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Friendly
Friendly, approachable, helpful and enthusiastic staff.
Easy to order in the shop and kept informed of the progress of my order.
2023年10月7日
hmv (UK) - High Wycombe からの回答
Hi Kerry
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - High Wycombe からの回答
Hi Jamie
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Easy from start to finish
Easy from start to finish, staff very helpful. High Wycombe store.
2023年9月24日
hmv (UK) - High Wycombe からの回答
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - High Wycombe からの回答
Hi Chloe
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Quality customer service and assistance
The customer service provided online and in store was excellent. Not sure if the online response was from a human but nevertheless it instigated the resolution to my problem by a real person (Daryl) in a store.
2023年8月26日
hmv (UK) - High Wycombe からの回答
Hi Mr G
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
hmv (UK) - High Wycombe からの回答
Hi John
Thanks for getting in touch with such a positive 5-star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
hmv (UK) - High Wycombe からの回答
Hi Rob
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Great service
Very friendly and helpful staff in our local store when we collected our item which we had ordered online
2023年8月3日
hmv (UK) - High Wycombe からの回答
Hi Mrs Roberts
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。