Excellent service from helping a disabled person to finding the item wanted, ordering it and then receiving confirmation that it was in store. To which it was picked up with ease. Staff were knowledge... もっと見る
企業が回答しました
所在地
所在地を変更9/17 High Street, LE1 4FP Leicester, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
Ordered item online to pick up at store. Arrived very quickly. Forgot Photo ID, but store clerk allowed pick up anyway (probably age verification, which I passed, being over 50). Item brand new as des... もっと見る
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Brought some CDs from their and one of them was all scratched up like it had been used and when I tried to play it the music just kept on skipping, however I went into one of their stores to show them... もっと見る
企業が回答しました
I preordered the Jung Kook Proof Funko Pop last year in September 2023. Maybe due to overwhelming demands I got it after so long while the other versions were available on release day. I nearly w... もっと見る
企業が回答しました
企業情報
hmv (UK) - Leicester について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
9/17 High Street, LE1 4FP, Leicester, 英国
4.8
優良
375件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Smooth Online CD Order
Ordered item online to pick up at store. Arrived very quickly. Forgot Photo ID, but store clerk allowed pick up anyway (probably age verification, which I passed, being over 50). Item brand new as described, factory shrink wrapped and in excellent working condition. Thanks! :-)
2026年3月12日
hmv (UK) - Leicester からの回答
Hi Darren,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Good value and choice
Great choice of 4K UHD and 3 for £50 deal
Delivered quickly and safely, great experience
2026年3月6日
自発的なレビュー
hmv (UK) - Leicester からの回答
Hi there,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great Experience
Managed to find everything I wanted. Staff have always been very helpful and polite.
2025年12月3日
hmv (UK) - Leicester からの回答
Hi Jodie,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Great choice of vinyls and friendly…
Great choice of vinyls and friendly staff to help us find what we wanted.
We ordered an item for collection and the process went very smoothly.
2026年3月3日
hmv (UK) - Leicester からの回答
Hello Alan,
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Communication always great and the…
Communication always great and the staff in store are always helpful
2026年3月5日
hmv (UK) - Leicester からの回答
Hi there,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Gorillaz The Mountain
Gorillaz The Mountain arrived well packaged & on time, much anticipated. You can always rely on HMV to deliver & come up with the goods!
2026年3月1日
hmv (UK) - Leicester からの回答
Hi Roy
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Click and collect first class
It was very easy to click and collect and on time.e with no fuss and the staff were great.
2026年3月1日
hmv (UK) - Leicester からの回答
Hi David,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I was informed by e-mail when my order…
I was informed by e-mail when my order was in & the staff were very polite & quick to find it when I went to collect it
2026年2月20日
hmv (UK) - Leicester からの回答
Hi Sue,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Leicester からの回答
Hi James,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
What was ordered arrived on time
What was ordered arrived on time, although the process in store was a bit drawn out as the sales assistant didn't fully understand what could be done for my exchange, initially offering something that didn't help. Importantly this was sorted with some help, and I still prefer an in store experience to keep our shops open.
2026年2月18日
hmv (UK) - Leicester からの回答
Hi customer
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
One of my CDs was scratched up
Brought some CDs from their and one of them was all scratched up like it had been used and when I tried to play it the music just kept on skipping, however I went into one of their stores to show them and they gave me an exchange for the same CD. It was a bit annoying and a hassle I didn’t need, but usually they are very good.
2025年12月1日
hmv (UK) - Leicester からの回答
Hi Holly
Thank you for taking the time to leave us a review. We appreciate receiving feedback from our customers and will do our best to earn those last stars from you next time ;-)
Have a great day!
hmv (UK) - Leicester からの回答
Hi Pierre,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very helpful staff.
2026年2月5日
hmv (UK) - Leicester からの回答
Hi Tracey
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Pre ordered the items in store
Pre ordered the items in store. Assistant was very good and polite. The order was due to be released on 30th January, and Royal Mail delivered the items on time. Great service from HMV and RM
2026年2月4日
hmv (UK) - Leicester からの回答
Hi Chris
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Leicester からの回答
Hi tom
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great service
Easy to order in store, collected from store within a few days - good service
2026年1月29日
hmv (UK) - Leicester からの回答
Hi Karen
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Helpful staff in store and ordered item…
Helpful staff in store and ordered item arrived promptly
2026年1月18日
hmv (UK) - Leicester からの回答
Hi Lisa,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
There was a specific record I wanted…
There was a specific record I wanted and, of course The staff.
2026年1月14日
hmv (UK) - Leicester からの回答
Hi there,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
My record was very well packed for…
My record was very well packed for collection and collection was so easy
2026年1月14日
hmv (UK) - Leicester からの回答
Hi Daz
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
HMV Leicester
A good HMV shop in Leicester which we use quite a lot. The staff are brilliant, and very helpful. Cannot fault the service.
2026年1月5日
hmv (UK) - Leicester からの回答
Hi Sue,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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