Fabulous customer service. We were looking for a couple of DVDs and a member of staff overheard our conversation and asked what we wanted. He then ordered both items for us and arranged for them to be... もっと見る
企業が回答しました
所在地
所在地を変更Unit 24, Four Seasons Shopping Centre, NG18 1SU Mansfield, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Myles served me with my order of a blue ray dvd, and I also bought some fantastic JBL HEADPHONES BLUETOOTH. Myles was very helpful & efficient and explained things to me because I suffer from anxiety... もっと見る
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I always enjoy browsing in store for CDs and DVDs. I particularly like to check out the new releases at the weekend. I also find that the staff are always helpful regarding items that I may not... もっと見る
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The website doesn’t always work , so although it showed the products, I couldn’t order on line. Staff in store are always helpful & knowledgeable. I was able to place an order in store, & received e... もっと見る
企業が回答しました
企業情報
hmv (UK) - Mansfield について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
Unit 24, Four Seasons Shopping Centre, NG18 1SU, Mansfield, 英国
4.8
優良
187件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Good friendly staff
Good friendly staff
Helped us to find what we wanted,
Great service thanks
2025年5月18日
hmv (UK) - Mansfield からの回答
Hi stewart
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Positive input,value for money, experienced cheerful staff
My experience at hmv is always positive, helpful and friendly, I usually shop at the four seasons Mansfield store who have friendly,experienced and knowledgeable, helpful positive staff members always ready to help discover what you're looking for with a kind, cheerful and polite attitude. I recently purchased a tamigocha online which I found cheaper from hmv than anywhere else, I was pleased with the well packaged and quality of the product as well as the fast delivery , I will and always do recommend to friends and family for a valued quality experience every time
2025年5月16日
hmv (UK) - Mansfield からの回答
Hi Catherine
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Mansfield からの回答
Hi Steve
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
In-store purchase
Went in store to enquire about a product I had initially seen online but wanted the tangible feel of the product before making the decision to purchase.
Looked at the spot where I thought it would be located and couldn't find it so I asked the staff as I thought it would be a "long shot" if the product was on the shelf.
Informed by the staff that it was a specialist label release (which I hadn't been aware of).
Staff member found it IMMEDIATELY for me and purchase took less than 60 seconds.
Superb service from a fantastic team and a brilliant store
2025年4月26日
hmv (UK) - Mansfield からの回答
Hi DARREN
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Easy to talk to great assistants
2025年3月13日
hmv (UK) - Mansfield からの回答
Hello Mark
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
hmv (UK) - Mansfield からの回答
Hello Ashley
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
hmv (UK) - Mansfield からの回答
Hi Ernest
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
hmv (UK) - Mansfield からの回答
Hi David
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Mansfield からの回答
Hi Emma
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The Staff in the Mansfield HMV store…
The Staff in the Mansfield HMV store always make you feel welcome. They offer unbiased advice and are extremely helpful. They go the extra mile, it is always a pleasurable experience to shop there.
2025年1月31日
hmv (UK) - Mansfield からの回答
Hi Robert
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Mansfield store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
hmv (UK) - Mansfield からの回答
Hi Teresa
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Very efficient service
Very efficient service. Ordered a DVD and it was delivered to the shop within a couple of days. Thank you.
2025年1月23日
hmv (UK) - Mansfield からの回答
Hi Karen
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Brilliant service fantastic experience…
Brilliant service fantastic experience fantastic staff and quick delivery
2025年1月15日
hmv (UK) - Mansfield からの回答
Hi Sandra
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Mansfield store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
The DVD arrived promptly & the staff in…
The DVD arrived promptly & the staff in store were really helpful
2025年1月14日
hmv (UK) - Mansfield からの回答
Hi Judith
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Mansfield からの回答
Hi Simon
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Good service
Ordered CD online, straight forward, quick response, good communication, easy collection from chosen store.
2025年1月7日
hmv (UK) - Mansfield からの回答
Hi Jackie
Thank you for leaving a 5 star review!
We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great service
2025年1月6日
hmv (UK) - Mansfield からの回答
Hi SHAUN
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
hmv (UK) - Mansfield からの回答
Hi Susan
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent customer service at the store…
Excellent customer service at the store on my collect and collect order!
2025年1月2日
hmv (UK) - Mansfield からの回答
Hi Tracie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Mansfield からの回答
Hi Karen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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