Fabulous customer service. We were looking for a couple of DVDs and a member of staff overheard our conversation and asked what we wanted. He then ordered both items for us and arranged for them to be... もっと見る
企業が回答しました
所在地
所在地を変更Unit 24, Four Seasons Shopping Centre, NG18 1SU Mansfield, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Myles served me with my order of a blue ray dvd, and I also bought some fantastic JBL HEADPHONES BLUETOOTH. Myles was very helpful & efficient and explained things to me because I suffer from anxiety... もっと見る
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I always enjoy browsing in store for CDs and DVDs. I particularly like to check out the new releases at the weekend. I also find that the staff are always helpful regarding items that I may not... もっと見る
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The website doesn’t always work , so although it showed the products, I couldn’t order on line. Staff in store are always helpful & knowledgeable. I was able to place an order in store, & received e... もっと見る
企業が回答しました
企業情報
hmv (UK) - Mansfield について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
Unit 24, Four Seasons Shopping Centre, NG18 1SU, Mansfield, 英国
4.8
優良
187件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Called instore to buy a dvd which was…
Called instore to buy a dvd which was not available but the gentleman found it online and ordered it for me it was sent direct to my address. I received notification of dispatch and delivery, excellent service
2024年2月12日
hmv (UK) - Mansfield からの回答
Hi Andrea
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The goods arrived quickly and it was…
The goods arrived quickly and it was easy to get them in store. The assistant was friendly and helpful
2024年2月11日
hmv (UK) - Mansfield からの回答
Hi jack
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Great knowledge on profucts
2024年1月26日
hmv (UK) - Mansfield からの回答
Hello customer
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
hmv (UK) - Mansfield からの回答
Hi Louise
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Easy to access n use site
Easy to access n use site, plenty of options n information, reasonable prices, delivered on time when told.
2024年1月17日
hmv (UK) - Mansfield からの回答
Hi Michael
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very Helpful staff when you can't find…
Very Helpful staff when you can't find what you are looking for thank you
2024年1月6日
hmv (UK) - Mansfield からの回答
Hello Tina
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Helpful staff didn't have dvd in store…
Helpful staff didn't have dvd in store i wanted was able to order it for me to be delivered at home arrived on time very friendly staff
2023年12月24日
hmv (UK) - Mansfield からの回答
Hello Julie,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Ben at the Mansfield Branch was really…
Ben at the Mansfield Branch was really kind and helped me out with my purchases. As i had to order one CD as it wasn't in stock, then buy the other two that was and discount the one that was on sale. Nothing was too much trouble.
2023年12月20日
hmv (UK) - Mansfield からの回答
Hi Lorraine,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
hmv (UK) - Mansfield からの回答
Hi Maxine
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
I was happy with the help I had in…
I was happy with the help I had in store for them to order what I was looking for. I was also like how the store looks and easy to find.
2023年12月13日
hmv (UK) - Mansfield からの回答
Hi Ellen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Easy ordering process and collection
Easy ordering process and my item was ready to collect in store as stated in my email correspondence.
2023年12月13日
hmv (UK) - Mansfield からの回答
Hi
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Mansfield からの回答
Hi Mrs Gascoigne
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Easy to order
Easy to order, fast delivery to my local Hmv. Haven't tried it yet as it's a Christmas present for my daughter.
2023年12月6日
hmv (UK) - Mansfield からの回答
Hi Sarah
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Easy pricess and great service …
Straightforward process to buy online and delivered to my local store in a timely manner. Sales assistant very helpful and courteous.
2023年11月20日
hmv (UK) - Mansfield からの回答
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Mansfield からの回答
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
staff really good and know their stuff
2023年11月11日
hmv (UK) - Mansfield からの回答
Hi Doreen,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Helpful staff delivery as stated perfect
2023年11月11日
hmv (UK) - Mansfield からの回答
Hello Customer
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Browsing in store…
I always enjoy browsing in store for CDs and DVDs. I particularly like to check out the new releases at the weekend.
I also find that the staff are always helpful regarding items that I may not be able to locate.
Generally, HMV has a good range of music to cater for most tastes, though I sometimes have to look elsewhere for more difficult to find items, or rare items.
I was very happy with the three new releases I purchased today at an affordable price.
2023年11月5日
hmv (UK) - Mansfield からの回答
Hi Paul
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Really friendly and helpful staff
2023年10月16日
hmv (UK) - Mansfield からの回答
Hello Vicki
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
The process was very smooth
The process was very smooth without any glitches, from making my order for collection in-store, online, through to collection in-store.
2023年10月21日
hmv (UK) - Mansfield からの回答
Hi Mr and Mrs Taylor
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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