My husband didn't recieve his birthday gift in time due to communication issue. I ordered 3 separate bundles online on the same day using the click and collect service. The day or so after I received... もっと見る
企業が回答しました
所在地
所在地を変更Unit C: Unit 95 Consec Victoria Centre, NG1 3QE Nottingham, GB
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Don’t ya just luv HMV, you can’t get any company more British than HMV what an icon & an ambassador for the UK. The only critique I have is now I’m getting older I’m finding it too dark inside the... もっと見る
企業が回答しました
I visited hmv in search of a film on dvd or blue ray, it was a film l saw in the early 1980s it made in 1971 and it was called villian staring Richard Burton and a ford zephyr. I spoke to a member of... もっと見る
企業が回答しました
As always great and friendly service. We'll stocked at your store in Victoria centre Nottingham
企業が回答しました
企業情報
hmv (UK) - Nottingham について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
Unit C: Unit 95 Consec Victoria Centre, NG1 3QE, Nottingham, 英国
4.7
優良
390件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I've still not received confirmation
I've still not received confirmation, that the order is ready for collection. Absolutely embarrassing.
2026年1月25日
hmv (UK) - Nottingham からの回答
Hi Zack
Thank you for taking the time to leave us a review. We are sorry to hear about the delay with your recent order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you further.
Quality establishments where ever we go 👍
Quality, quality and again quality!
HMV is the place to go.
2026年1月19日
hmv (UK) - Nottingham からの回答
Hi there,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Nottingham からの回答
Hi peter
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Such a great store with staff who go above and beyond …
I'd ordered a cd online to be collected from the store in the Victoria centre Nottingham. The CD had not arrived by the day I was visiting. I'm not sure whether it was the manager at HMV but he was so helpful. Looked all over the store for the Cd I wanted. When he couldn't find it he kindly contacted their sister store in Nottingham and asked them to put one aside for me to collect.
Within a week I was refunded my money for the online purchase.
Such a helpful member of staff.
A reason for shopping in store and not just online. This was a really busy store. Long may that continue.
2026年1月18日
hmv (UK) - Nottingham からの回答
Hi Susan
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Special Edition
Went to a store to purchase a certain special edition dvd. Wasn't in stock so ordered it online. Fantastic price and good delivery time
2026年1月18日
hmv (UK) - Nottingham からの回答
Hello Barry
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Very easy to order a couple of albums…
Very easy to order a couple of albums on line and collect from my local store
2026年1月14日
hmv (UK) - Nottingham からの回答
Hi John
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
HMV always a fast quality service
HMV always a fast quality service, up to date blueray films. Good price
2025年11月22日
hmv (UK) - Nottingham からの回答
Hi Trevor
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I always like shopping in hmv friendly…
I always like shopping in hmv friendly staff always helpful.
2026年1月11日
hmv (UK) - Nottingham からの回答
Hi Jermaine
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Good customer service
2025年12月17日
hmv (UK) - Nottingham からの回答
Hi Jo
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Click and collect is always so easy and…
Click and collect is always so easy and staff are always helpful
2025年9月4日
hmv (UK) - Nottingham からの回答
Hi Jan
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Order was done professionally
Order was done professionally, and item was soon delivered.
2025年12月31日
hmv (UK) - Nottingham からの回答
Hello Carl
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
hmv (UK) - Nottingham からの回答
Hi David
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Overall staff from the store to updates…
Overall staff from the store to updates when my delivery should arrive kept informed every step of the way.
2025年12月26日
hmv (UK) - Nottingham からの回答
Hi Kelly,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Fine buying experience
Easy to order, was kept up to date regarding my order and the delivery time to the store was timely.
2025年12月26日
hmv (UK) - Nottingham からの回答
Hi Nicola
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Slight delay with order arriving but…
Slight delay with order arriving but was able to collect, without hassle, from store - post free.
2025年12月19日
hmv (UK) - Nottingham からの回答
Hi Gareth
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Nottingham からの回答
Hi Miss
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Placed order 3rd December for store…
Placed order 3rd December for store collection. Had email to say it has been despatched on the 8th. Still waiting and it's the 19th. Very poor service and communication
2025年12月19日
hmv (UK) - Nottingham からの回答
Hi Emma
Thank you for taking the time to leave us a review. We are sorry to hear about the delay with your recent order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you further.
Good friendly service in the store
2025年12月14日
hmv (UK) - Nottingham からの回答
Hi JST
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Very easy to get what I wanted
Very easy to get what I wanted. Nice people very helpful.
The assistant was new to the job and did very well.
2025年12月2日
hmv (UK) - Nottingham からの回答
Hi Andy
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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