Good communication. Appreciate the ease of a pick up at my own convenience (rather than the hassle of an ever changing courier delivery slot, waiting in for a delivery that doesn’t come and the frustr... もっと見る
企業が回答しました
所在地
所在地を変更32- 34 Cornwall St, PL1 1LP Plymouth, GB
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Everyone in Plymouth HMV are so lovely and helpful. They should all be given knighthoods & damehoods immediately, rather than awarding them to old actors, useless politicians and overpaid foot soccer... もっと見る
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The girl on the till was very helpful. I had to make an order which came in a few days. I was given a promotion card, the only thing I thought which sounded a bit like a scam was some numbers I had... もっと見る
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Ordered online to collect in store, thought music on the high street was dead, walked in to the Plymouth store and it was so busy, had the best vibe and felt like shopping for music was reborn! Such a... もっと見る
企業が回答しました
企業情報
hmv (UK) - Plymouth について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
32- 34 Cornwall St, PL1 1LP, Plymouth, 英国
4.9
優良
308件のレビュー
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Good communication
Good communication. Appreciate the ease of a pick up at my own convenience (rather than the hassle of an ever changing courier delivery slot, waiting in for a delivery that doesn’t come and the frustration of a message that says they’ve tried to deliver when you know they haven’t). Have chosen to have things delivered to the store on a few occasions now. Usually good service. Thanks
2026年5月9日
hmv (UK) - Plymouth からの回答
Hi there,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
great service
2026年4月25日
hmv (UK) - Plymouth からの回答
Hi Mark,
Thanks so much for leaving us a 5-star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Simply this
Simply this! H.M.V have always been the best store and online store too, I put my trust in their products, and they have never let me down, they are the very best.
2026年4月25日
hmv (UK) - Plymouth からの回答
Hi Kenneth
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The girl on the till was very helpful.
The girl on the till was very helpful.
I had to make an order which came in a few days.
I was given a promotion card, the only thing I thought which sounded a bit like a scam was some numbers I had to enter the draw with sounded strange, ie, store Number for example was 123456. Another Number I had to enter was 999. I just thought, mmm. And didn't bother any further, apart from that, great service , I would definitely use hmv again. Good prices as well.
2026年4月23日
hmv (UK) - Plymouth からの回答
Hi Nigel
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Easy to use then to order for collection
2026年4月18日
hmv (UK) - Plymouth からの回答
Hi Tracy
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Super service The sales assistant was both…
The sales assistant was both knowledgeable polite and helpful willing to give his time and expertise to ensure we got the items we came for as well as finding a few extras Excellent
2026年4月11日
hmv (UK) - Plymouth からの回答
Hi Trevor
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great time
My experience at hmv Plymouth was perfect all staff members were very kind and will definitely be coming back to see what is new in
2026年4月11日
自発的なレビュー
hmv (UK) - Plymouth からの回答
Hi Lily-Jane
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Plymouth store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Staff member quickly found what I was…
Staff member quickly found what I was looking for and placed an order for it. Arrived quickly and was notified I could pick up from store
2026年4月6日
hmv (UK) - Plymouth からの回答
Hi Ian
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
hmv (UK) - Plymouth からの回答
Hi Brian
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
friendly and helpful staff
friendly and helpful staff , making my shopping experience quick and enjoyable , your Plymouth store is well situated and is well lit
2026年4月5日
hmv (UK) - Plymouth からの回答
Hi Graeme
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Friendly Staff
2026年4月4日
hmv (UK) - Plymouth からの回答
Hi Glenn
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Plymouth HMV is My Happy Place
Everyone in Plymouth HMV are so lovely and helpful. They should all be given knighthoods & damehoods immediately, rather than awarding them to old actors, useless politicians and overpaid foot soccer ballers. The folk in Plymouth HMV actually work hard & make people happy.
2026年4月4日
hmv (UK) - Plymouth からの回答
Hi Martin
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
As Always Great Service
As Always Great Service, the DVD I wanted was in Stock, and at a reasonable price, very help full Staff
2025年7月24日
hmv (UK) - Plymouth からの回答
Hi Robbie
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
I have found it easy to order online…
I have found it easy to order online and collect them from the store in Cornwall Street Plymouth.
2026年2月12日
hmv (UK) - Plymouth からの回答
Hi MRS
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Fantastic & knowledgeable in-store…
Fantastic & knowledgeable in-store service, product delivered on time & well packaged.
2026年4月1日
hmv (UK) - Plymouth からの回答
Hi Ken
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
hmv (UK) - Plymouth からの回答
Hello Lucy,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
hmv (UK) - Plymouth からの回答
Hi Katrina
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Staff are very helpful and the ordering…
Staff are very helpful and the ordering was very easy and picked up my dvd 3 days later excellent service.
2026年3月14日
hmv (UK) - Plymouth からの回答
Hi Ivor
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Staff were kind and helpful.
Staff were kind and helpful.
I had my CD ordered and it was ready to pick up from the store in only a couple days.
There were no issues, and communication was excellent.
2026年3月8日
hmv (UK) - Plymouth からの回答
Hi Moff,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great customer service
Very pleased with the cd I bought. Thanks for ordering it in. The ordering system worked well. Staff very helpful.
2026年3月4日
hmv (UK) - Plymouth からの回答
Hi Robert,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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