The young lady, Bobby in HMV in Comercial Rd, Portsmouth was very helpful. I had almost given up being able to find a DVD of Mick Fleetwood and Friends concert for Peter Green when she showed me t... もっと見る
企業が回答しました
所在地
所在地を変更244-248 Commercial Road, UNIT 2, PO1 1HH Portsmouth, GB
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8Came in to commercial road portsmouth store to browse and look for a specific dvd. Wasn't especially busy but the security guard was actively following me closely around the store within 2 meters a... もっと見る
企業が回答しました
I visited the shop in Portsmouth. The young man who served me was extremely helpful and after he was not able to locate what I was looking for, ordered it for me. The delivery was quick.
企業が回答しました
Super easy and super quick online ordering and collection in store. My item arrived really quickly and there was no fee to collect. Very happy. Will remember to use HMV in the future and not just t... もっと見る
企業が回答しました
企業情報
hmv (UK) - Portsmouth について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
244-248 Commercial Road, UNIT 2, PO1 1HH, Portsmouth, 英国
4.6
優良
286件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
hmv (UK) - Portsmouth からの回答
Hi Jason
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Portsmouth からの回答
Hello Jason
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Protective packaging!!
Protective packaging, fast delivery despite ordering on a bank holiday weekend!
2024年9月1日
hmv (UK) - Portsmouth からの回答
Hi James
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Easy to use
I found what I wanted easily. Always had a soft spot for HMV, not many original places left
2024年8月17日
hmv (UK) - Portsmouth からの回答
Hi Gary
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Really friendly young lady was very…
Really friendly young lady was very good.I had come to collect my Furiosa Steelbook Blu ray as it was already paid for.I gave my name and showed id.It was quickly found and given to me.They are really nice bunch of employees in the HMV Portsmouth, Commercial Road Highly recommended.
2024年8月13日
hmv (UK) - Portsmouth からの回答
Hi Daniel
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Lovely staff!
Lovely staff!
Found exactly what I was after!
I was looking for a king gizzard and the lizard wizard album and found a really good one!!
The man at the till knew his stuff about then and we had a lovely discussion!
2024年8月6日
hmv (UK) - Portsmouth からの回答
Hi Sarah
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
It wouldn’t let me put a one but my mum…
It wouldn’t let me put a one but my mum bought me and my brother a mystery box each for 15£ which was 29£ all together and once we opened them it had only four things in (plus the box said up to 30£ worth)a pen a mug a book and post cards.The mystery boxes are a scam
2024年8月8日
自発的なレビュー
hmv (UK) - Portsmouth からの回答
Hi Elissa
Thank you for taking the time to leave us a review. We are sorry to hear you are unhappy with your itemsr, apologies for any disappointment caused. Please contact us at store.service@hmv.co.uk.co.uk so we can look into this further.
Kind regards
good verry all
2024年8月4日
hmv (UK) - Portsmouth からの回答
Hi David
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
It's a fantastic shop
It's a fantastic shop. The shop are so helpful they will help you out they will go out of there way to help you.
2024年8月5日
hmv (UK) - Portsmouth からの回答
Hi Christopher
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Portsmouth からの回答
Hi Daniel
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Cd order
I ordered two items at the same time and they were delivered separately, which was really a waste of time resources and money. Not to mention the unnecessary impact this had on the environment.
2024年7月20日
hmv (UK) - Portsmouth からの回答
Hi Carole,
Thanks for leaving us a review.
Please be advised that we don't always dispatch all items from an order together, in accordance with their availability in the warehouse or the type of packaging that they require. Apologies for any inconvenience caused. Kind regards
Very happy with product
I love going to hmv because the staff are so helpful an polite an the staff are so positive always 5 stars
2024年7月11日
hmv (UK) - Portsmouth からの回答
Hi Trevor
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great Service from HMV Portsmouth
Recently I ordered a few DVDs instore at HMV Portsmouth for Myself and a friend of mine. I went up to the till area and asked the friendly male member of staff can I order some DVDs. I gave him the titles I was after and the friendly staff was able to do this without any problems then a few days later I received the DVDs in the post. Over all a fantastic experience from the team at HMV Portsmouth.
2024年7月12日
hmv (UK) - Portsmouth からの回答
Hi Scott
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Portsmouth からの回答
Hi John
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Portsmouth からの回答
Hello Richard
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
hmv (UK) - Portsmouth からの回答
Hi Jonathon
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I wished to purchase two DVDs
I wished to purchase two DVDs. I could not find either on the shelves. I enquired at the counter. The young lady managed to find one where I had failed. It was necessary to order the other. I did so. I received regular e-mail updates on the progress of the order and it was ready for collection a week later.
2024年6月4日
hmv (UK) - Portsmouth からの回答
Hi Christine
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Portsmouth からの回答
Hi Cathy
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Portsmouth からの回答
Hi Ken
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Hmv have always been great
Ive always liked shopping for, records, tapes & CDs at hmv, & I still do. Great customer care
2024年5月13日
hmv (UK) - Portsmouth からの回答
Hi Michelle
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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