Ordered CD online for launch date, no notification, went to store only be told even though they had many CD’s in I had to wait till HO sent mine Joke
企業が回答しました
所在地
所在地を変更112-116 Fishergate Walk, St George's Shopping Centre, PR1 2NR Preston, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
i went to the preston store ordered the items i wanted the member of staff was very friendly and helpful the items came very quickly and i was informed of their arrival so a very good service
企業が回答しました
Large selection of DVD's Blue Rays CD's and Vinyl, helpful staff and pleasant surroundings. The shop is well laid out. Great that you can still browse these items and purchase them at a specialist hi... もっと見る
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Fast,reliable service from ordering online too picking up in store. Great friendly staff always happy to help. My faith in HMV after a bad experience has been restored,well done everyone and Merry Chr... もっと見る
企業が回答しました
企業情報
hmv (UK) - Preston について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
112-116 Fishergate Walk, St George's Shopping Centre, PR1 2NR, Preston, 英国
4.7
優良
171件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
hmv (UK) - Preston からの回答
Hi Mr Brown
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I'm very happy that I got my order and…
I'm very happy that I got my order and it was delivered on time. Thank you.
2023年7月14日
hmv (UK) - Preston からの回答
Hi CHRISTINE
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Products arrived on time and kept upto…
Products arrived on time and kept upto date with progress of delivery
2023年7月5日
hmv (UK) - Preston からの回答
Hello Julianne
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
The staff are brilliant friendly 🙂 the…
The staff are brilliant friendly 🙂 the guy went out if his way to find what I was looking for 👍👍👍
2023年6月28日
hmv (UK) - Preston からの回答
Hi Andrew
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Quick service & friendly staff members
2023年6月26日
hmv (UK) - Preston からの回答
Hi Alexandra
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Bad management
Bad management
My 11 yo daughter had found an opened album and straight away she was judged of stealing a stuff. She is a very good and honest kid and even informed her dad someone had stolen it. My husband explained to the manager that she had been informed by our daughter that someone had stolen it and advised her to put it back. My daughter was very upset and myself didn’t feel very well they way they treated us. Security arrived.I was really shocked how they treated us .The staff asked my husband to give the item back . My husband was really shocked . My husband explained to the manager that the album was already left open by someone else not by my daughter. Staff are not polite . Im glad my husband demanded to check the CCTV footage and nothing had been found .
I don’t recommend this shop.BEWARE you dont like anyone of you or your children experience this kind of horrible situation.
They have to be taught how to handle a situation like this better . Staff are very judgmental . Mismanaged by the staff . They wont even bother to check the CCTV unless it has been demanded.
2023年6月18日
自発的なレビュー
hmv (UK) - Preston からの回答
Hi Melodie
Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
Order in store, deliver to home
I was looking for a specific DVD Title. It was not on display, one of the members of staff offered to check if it was in stock, it wasn't but he said it could be ordered and delivered to the store or my home. I requested home delivery. It was delivered promptly.
I prefer to use the High street, (use it or loose it), this method was the next best thing.
The staff are always very pleasant and helpful.
2023年6月2日
hmv (UK) - Preston からの回答
Hi Barry
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Staff were excellent
Staff were excellent. We're knowledgeable and ordered for delivery what wasn't in-store. I hope this places never closes
2023年5月7日
hmv (UK) - Preston からの回答
Hi HASSAN
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
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