I placed an online order for the ultra-hd disc in my local Romford store. Excellent customer service, as the item delivered on time and with it sealed and well-package.
企業が回答しました
所在地
所在地を変更7 / 9 Lockwood Walk, RM1 3RH Romford, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I was very happy with my purchasing experience, from ordering through the website right through to collection from the store. Jay was very helpful, friendly snd professional
企業が回答しました
I ordered a record as a Christmas gift for my niece, paid for the item (£35) in November, then just saw out of stock, new stock expected soon, but no other updates. I missed Christmas and it has... もっと見る
企業が回答しました
I have always had a great experience at this HMV store in Romford. But l don't know which purchase this request for feedback is referring to. It doesn't say. So even though l would never give anythin... もっと見る
企業が回答しました
企業情報
hmv (UK) - Romford について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
7 / 9 Lockwood Walk, RM1 3RH, Romford, 英国
4.8
優良
295件のレビュー
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Smooth purchase and collection
I was very happy with my purchasing experience, from ordering through the website right through to collection from the store.
Jay was very helpful, friendly snd professional
2026年5月1日
hmv (UK) - Romford からの回答
Hi Debbie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent customer service
I placed an online order for the ultra-hd disc in my local Romford store. Excellent customer service, as the item delivered on time and with it sealed and well-package.
2026年5月1日
hmv (UK) - Romford からの回答
Hi Bryan,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The customer service was very good
The customer service was very good, the staff were polite, humorous and helpful. Keep it up 😊❤️
2026年4月22日
hmv (UK) - Romford からの回答
Hi Ridwan
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Friendly store
Easy to order online, collected in romford store, where the female assistant was friendly and efficient.
2026年4月16日
hmv (UK) - Romford からの回答
Hello Ellen
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
hmv (UK) - Romford からの回答
Hi Amanda
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Vinyl..
As always a visit to Romford HMV is a pleasure.. Staff very friendly and knowledgeable.. can highly recommend 👍🤓
2026年4月17日
hmv (UK) - Romford からの回答
Hi Steve,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Hmv Romford they help me get the film I…
Hmv Romford they help me get the film I needed thank you Hmv
2026年4月4日
hmv (UK) - Romford からの回答
Hi ROBERT
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Romford からの回答
Hi Jeff
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Staff at Romford hmv
I ordered 3 dvd sets for pick up in my Romford HMV.
The staff are always polite and helpful.
The staff are knowledgeable and always seem happy.
I love this store.
2026年3月26日
hmv (UK) - Romford からの回答
Hi Sharon
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Romford からの回答
Hi Luke,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Romford からの回答
Hi Jason,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Went to the hmv shop ordered my wallet…
Went to the hmv shop ordered my wallet delivery wascforcfree arrived super fast thanks guys for fantastic customer service and being able to order so easy in store
2026年3月3日
hmv (UK) - Romford からの回答
Hello Debbie
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
made a pre-order for a vinyl
made a pre-order for a vinyl, very quick and easy. had updates throughout the process. delivery was super quick once the item was avaliable!
2025年11月19日
hmv (UK) - Romford からの回答
Hello Olivia
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Excellent from hmv
Tried a few times to get my cd but could never find it. Ordered it online and picked it up after a few days. Service and packaging was excellent. Very happy listening to Bryan Adams
2026年2月13日
hmv (UK) - Romford からの回答
Hi Steven
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The best service ever.
I ordered an item from Romford store some weeks ago and I can say people there are very professional. Thank you for any support you gave me.
2026年2月15日
hmv (UK) - Romford からの回答
Hi Orlando
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Really happy that I could pick up my CD…
Really happy that I could pick up my CD and be able to ask questions relating to other products and hearing from a real person.
2026年2月4日
hmv (UK) - Romford からの回答
Hi Penelope
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Prompt delivery of vinyl to Romford…
Prompt delivery of vinyl to Romford store. Love the store. Staff friendly & helpful.
2026年1月28日
hmv (UK) - Romford からの回答
Hi customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Your staff are always helpful
Your staff are always helpful, whether helping me find the cd’s that I want or ordering them for me.
Gary and Jay are very efficient, and patient and pleasant to an oldie like me.
Keep it up!
2026年1月26日
hmv (UK) - Romford からの回答
Hi Brian
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great service staff always helpful and…
Great service staff always helpful and knowledgeable always able to obtain what i am looking for
2026年1月26日
hmv (UK) - Romford からの回答
Hello Ronald,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Staff were very helpful
2026年1月19日
hmv (UK) - Romford からの回答
Hello,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
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