Every time in to HMV Sheffield's shop I get excellent service , I have multiple sclerosis and get over faced by all the titles on the shelf but a helpful assistant always helps me by going and fixin... もっと見る
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所在地
所在地を変更14-18 High Street, S1 2GE Sheffield, GB
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I've been shopping at HMV since I was a kid, now I'm 53 lol 😂 HMV always delivers - a great range of products, super value for money! Items shipped and delivered on time and in perfect condition, sup... もっと見る
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The Female member of staff in the store High Street Sheffield was efficient and handled the sale professionally, I was disappointedthat the C.D i wanted was not in stock, therefore I had to pay for... もっと見る
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HMV is my favourite shop, not just because of the wealth of physical media but because of the sales staff also, including the manager Andy, and the Assistant Managers. I love going down their and spe... もっと見る
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企業情報
hmv (UK) - Sheffield High Street について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
14-18 High Street, S1 2GE, Sheffield, 英国
4.8
優良
325件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Smooth as .....
Smooth as .....
From ordering on the website, to picking up at the HMV SHOP
no problem at any point
2025年3月29日
hmv (UK) - Sheffield High Street からの回答
Hi Craig
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Not particularly polite
My order took a few days to arrive, a little longer than expected. The young lady I collected from in the Sheffield store was not particularly friendly, in fact I do not believe she spoke at all. Perhaps some customer training is required, it was very noticeable unfortunately.
2025年3月24日
hmv (UK) - Sheffield High Street からの回答
Hello Alison
Thanks for taking the time to bring your recent experience to our attention. We pride ourselves on the service we offer our customers and are sorry to hear you’ve had a disappointing experience on this occasion.
So that we can investigate this fully, please contact our customer service team at support.hmv.com with as many details of your experience as possible and they’ll take a look asap.
hmv (UK) - Sheffield High Street からの回答
Hello JustAnswer
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Disappointed Experience
I collected my purchase two weeks ago. Unfortunately, when it opened as a gift yesterday my friend found that with some obvious dirt. Maybe next time I won't order online, this is the second time the order had problems.
2025年2月15日
hmv (UK) - Sheffield High Street からの回答
Hi Yuna
Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
Store staff very helpful and…
Store staff very helpful and pleasant.Item ordered for home delivery when released.Kept informed of delivery slot by Royal Mail.Will definitely use HMV for my Blu-ray pre orders again.
2025年2月26日
hmv (UK) - Sheffield High Street からの回答
Hello Raymond
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our store and the colleague you mentioned will be delighted to read this too.
Thanks for shopping with hmv, see you again soon :-)
hmv (UK) - Sheffield High Street からの回答
Hi Andrew
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Quick delivery
Quick delivery. The staff in the Sheffield city centre store are very friendly and helpful
2025年2月5日
hmv (UK) - Sheffield High Street からの回答
Hi Stephen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Sheffield High Street からの回答
Hi Anthony
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Sheffield High St store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
hmv (UK) - Sheffield High Street からの回答
Hello Jonathan
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Always have great range of vinyl record…
Always have great range of vinyl record and great price Always get my vinyl records from hmv
2025年1月21日
hmv (UK) - Sheffield High Street からの回答
Hi Ian
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Good to see HMV still going strong and…
Good to see HMV still going strong and providing good service.
2025年1月9日
hmv (UK) - Sheffield High Street からの回答
Hi Chris
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Satisfaction guaranteed .
My visit was mainly to collect a 'replacement' LP which the store had ordered in for me due to the previous one being damaged . The staff were more than happy to help and got me the said item in only a few days . The HMV staff are always very helpful and make sure your visit / inquiry is delt with to our satisfaction .
2025年1月19日
hmv (UK) - Sheffield High Street からの回答
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I had to return a defective LP
I had to return a defective LP. Dave, who served me not only sorted out a refund but ordered a replacement record to be delivered to my home as there wasn't one in stock.
In short, it was all sorted efficiently and I ended up spending more money whilst I was there looking at other records!!
2025年1月13日
hmv (UK) - Sheffield High Street からの回答
Hi David
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Three 12" vinyl records for £66
Ordered three vinyl 12" records for collection from our local HMV Store. They arrived in a few days and clection was simple
2025年1月5日
hmv (UK) - Sheffield High Street からの回答
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Sheffield High Street からの回答
Hi
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent service delivery earlier than…
Excellent service delivery earlier than expected. All staff very helpful
2024年12月30日
hmv (UK) - Sheffield High Street からの回答
Hi Ms
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Found exactly what I wanted very…
Found exactly what I wanted very easily, payment method
Would buy from hmv again
2024年12月28日
hmv (UK) - Sheffield High Street からの回答
Hi Short
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very clear email instructions and…
Very clear email instructions and efficient service in collection.
2024年12月25日
hmv (UK) - Sheffield High Street からの回答
Hi Ruth
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Knowledgeable and helpful staff.
Knowledgeable and helpful staff.
My order was dealt with straight away
And my goods arrived within three days of ordering.⁰
2024年12月24日
hmv (UK) - Sheffield High Street からの回答
Hi Linda
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great customer service from ordering to…
Great customer service from ordering to collection.
2024年12月21日
hmv (UK) - Sheffield High Street からの回答
Hello Donna
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
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