Every time in to HMV Sheffield's shop I get excellent service , I have multiple sclerosis and get over faced by all the titles on the shelf but a helpful assistant always helps me by going and fixin... もっと見る
企業が回答しました
所在地
所在地を変更14-18 High Street, S1 2GE Sheffield, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I've been shopping at HMV since I was a kid, now I'm 53 lol 😂 HMV always delivers - a great range of products, super value for money! Items shipped and delivered on time and in perfect condition, sup... もっと見る
企業が回答しました
HMV is my favourite shop, not just because of the wealth of physical media but because of the sales staff also, including the manager Andy, and the Assistant Managers. I love going down their and spe... もっと見る
企業が回答しました
The Female member of staff in the store High Street Sheffield was efficient and handled the sale professionally, I was disappointedthat the C.D i wanted was not in stock, therefore I had to pay for... もっと見る
企業が回答しました
企業情報
hmv (UK) - Sheffield High Street について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
14-18 High Street, S1 2GE, Sheffield, 英国
4.8
優良
326件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
My recent experience
The lady with whom I placed the order was very helpful and had a pleasant manner.
You also keep me informed at every step of the order
2024年7月22日
hmv (UK) - Sheffield High Street からの回答
Hi David
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Satisfied customer
Quality product available for collection very promptly. Excellent customer service.
2024年7月17日
hmv (UK) - Sheffield High Street からの回答
Hi Kevin
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Sheffield High Street からの回答
Hello Sue
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
hmv (UK) - Sheffield High Street からの回答
Hi Luke
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
My experience was good and the staff…
My experience was good and the staff were very friendly and helpful
2024年7月3日
hmv (UK) - Sheffield High Street からの回答
Hi David
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Great speedy service
2024年6月30日
hmv (UK) - Sheffield High Street からの回答
Hi
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Sheffield High Street からの回答
Hi John
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
hmv (UK) - Sheffield High Street からの回答
Hi
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Hmv have never let me down emver prompt…
Hmv have never let me down ever prompt and courteous I fully recommend them and always will 👍👍👍👍👍👍👍👍👍👍👍👍
2024年6月14日
hmv (UK) - Sheffield High Street からの回答
Hi Neil
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
hmv (UK) - Sheffield High Street からの回答
Hello,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Promote delivery options!!! Espesh free for over £25 purchases.
Came in to buy/replace £50 earphones I got previously after breaking last set. They were out of stock and asked if they had any in the back. They didn't but clerk offered to order and delivery within a week. Didn't know that purchases over £25 are free shipping and or delivery/shipping were options. Went in on Thursday and she said I can expect on Tuesday they arrived on the Monday.
2024年4月25日
hmv (UK) - Sheffield High Street からの回答
Hi mish
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time
Have a great day!
Good service
Arrived prompt and within the stated time. The staff instore were efficient and the item was securely packaged.
2024年4月28日
hmv (UK) - Sheffield High Street からの回答
Hi Shel
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
As it says on the tin....Experience was exactly as promised
Experience was exactly as promised. No hitches or problems and staff professional and helpful.
2024年4月28日
hmv (UK) - Sheffield High Street からの回答
Hi,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
hmv (UK) - Sheffield High Street からの回答
Hi Customer
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
hmv (UK) - Sheffield High Street からの回答
Hi kirsty
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
A good place to shop
The staff very good at finding what we wanted and really know there stuff
2024年4月24日
hmv (UK) - Sheffield High Street からの回答
Hi
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Really convenient
Really convenient to be able to pre-order online and collect in my local store when ready.
2024年4月19日
hmv (UK) - Sheffield High Street からの回答
Hi Mark
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Helpful assistant in understanding what…
Helpful assistant in understanding what I wished to purchase. It had to be ordered and delivered by post.
The Cd arrived promptly by Royal Mail.
2024年4月17日
hmv (UK) - Sheffield High Street からの回答
Hi Monica
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Sheffield High Street からの回答
Hi elena
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Slow delivery and poor experience in store
It took nearly a week for the items to show up in store. Then when I went down the staff (who tbf were very nice and polite) were convinced there was only one package in my name and I had to argue to get them to look for and find the other. Kind of a weird experience, felt very bolted onto the shop rather than integrated. Set the staff up to fail.
2024年4月3日
hmv (UK) - Sheffield High Street からの回答
Hi Chris
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can get a better understanding of what went wrong on this occassion.
Kind regards
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。