Excellent and helpful service from your operatives Claire P. and Joyce B. and fast service on unavailable in-store video I bought. The other video will not be available until June so have yet to pick... もっと見る
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所在地
所在地を変更40-42 Drury Lane, Mell Square, B91 3BG Solihull, GB
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レビュアーのコメントを見てみましょう
Confusing website if you want click & collect in store. Stock levels in store are misleading as these can not be released to click & collect customers. You have to wait for days for identical products... もっと見る
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Hi, Unfortunately I had to buy via online as I do like to support the high street and to to get service by a person. Ordering was easy, got what we needed and free delivery, communication thro... もっと見る
企業が回答しました
I had previously ordered a CD for store collection and was greeted by the same member of staff on both occasions. I was treated like a valued customer with helpful information and friendly chatter wh... もっと見る
企業が回答しました
企業情報
hmv (UK) - Solihull について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
40-42 Drury Lane, Mell Square, B91 3BG, Solihull, 英国
4.7
優良
198件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
3 for £66.00 Bargain!!
I purchased 3 Albums (Records) for £66.00. The Wall, Pink Floyd, Dark Side of The Moon, Pink Floyd and the Best of Stone Roses. Total saving for buying 3 for £66.00 was £38.00. Well chuffed. Excellent quality of repress and album covers. Well done HMV. Keep the offers coming and I’ll always be there.
2025年10月4日
hmv (UK) - Solihull からの回答
Hi Andy
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great and friendly staff.
Great and friendly staff.
Very helpful.
Clean store.
Has everything I needed.
I would recommend to anyone!
2025年10月2日
hmv (UK) - Solihull からの回答
Hi Mrs Morris,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
No problems at tall
No problems at tall. Ordered cds online and I picked them up a few days later at the Solihull branch. I was kept informed by email on my order status and when ready to collect. All good, very happy.
2025年9月9日
hmv (UK) - Solihull からの回答
Hi LISA
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Solihull からの回答
Hi Wayne
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Solihull からの回答
Hi Pav
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Lady was very helpful
Lady was very helpful. She looked up my request and answered all questions.
2025年8月16日
hmv (UK) - Solihull からの回答
Hi customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The shop assistant was really friendly
The shop assistant was really friendly. Helped me find was l waa looking for
2025年8月5日
hmv (UK) - Solihull からの回答
Hello!
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
hmv (UK) - Solihull からの回答
Hi Shirley
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Going with the Flow
Easy to place the order, great service when the item was collected. Thanks Sarah, love Dreamcast x 😂
2025年7月11日
hmv (UK) - Solihull からの回答
Hi Mark
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great shopping
Real pleasure to visit HMV Solihull. Huge choice of items and the friendliest, funny staff you could wish for.
2025年6月27日
hmv (UK) - Solihull からの回答
Hi MARTIN
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Hopeless click & collect system
Confusing website if you want click & collect in store. Stock levels in store are misleading as these can not be released to click & collect customers. You have to wait for days for identical products to be sent to store from central warehouse for collection. Really annoying.
2025年6月19日
hmv (UK) - Solihull からの回答
Hi there. We're sorry to hear of your confusion. Any items ordered online are sent out to the store rather than being collected directly from the store. Apologies if this was not made clear to you.
However; we do have a service called Ring & Reserve where you can check stock availability in advance and have an item reserved for you for up to three days to collect and pay for in store. To do this; please call 0333 3230 667.
hmv (UK) - Solihull からの回答
Hi
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Great prices and quick delivery
2025年6月15日
hmv (UK) - Solihull からの回答
Hi Mark
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very good store in Solihull
Very good store in Solihull, lots of choice and well laid out with lots to look through. Found too many things I’ve been after.. and some novelties. Helpful staff, very impressed. my local HMV closed a while ago and I prefer to browse and buy in store so I’m pretty happy to find the store here.
2025年6月2日
hmv (UK) - Solihull からの回答
Hello Rich
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
hmv (UK) - Solihull からの回答
Hi
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very happy with purchase
2025年5月14日
hmv (UK) - Solihull からの回答
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Helpful in ordering a dvd
Helpful in ordering a dvd - good advice on what disks will play on which machines - nice staff - good all round
2025年5月1日
hmv (UK) - Solihull からの回答
Hi Peter
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Local store with great service what we…
Local store with great service what we all need in these times of AI disconnection and impersonal screen clicks.
2025年4月16日
hmv (UK) - Solihull からの回答
Hi Paul
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
HMV always has the CDs I am looking for.
2025年4月10日
hmv (UK) - Solihull からの回答
Hi Paul
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Solihull からの回答
Hi Manuel
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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