I like the option of collecting from store free of charge, thus reducing the risk of postal damage. This particular vinyl was a rare limited edition, it was in stock and not at an inflated price so... もっと見る
企業が回答しました
所在地
所在地を変更40-42 Drury Lane, Mell Square, B91 3BG Solihull, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Wanted this for a while saw it was still available and purchased it online . Arrived very fast and packaged very well . Saw this series advertised on Sky but I wanted the physical edition, HMV exclusi... もっと見る
企業が回答しました
Confusing website if you want click & collect in store. Stock levels in store are misleading as these can not be released to click & collect customers. You have to wait for days for identical products... もっと見る
企業が回答しました
Excellent and helpful service from your operatives Claire P. and Joyce B. and fast service on unavailable in-store video I bought. The other video will not be available until June so have yet to pick... もっと見る
企業が回答しました
企業情報
hmv (UK) - Solihull について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
40-42 Drury Lane, Mell Square, B91 3BG, Solihull, 英国
4.7
優良
202件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Very helpful lady at the counter in…
Very helpful lady at the counter in Solihull. She advised me what would happen leading up to the delivery of the LP. Spot on
2023年10月31日
hmv (UK) - Solihull からの回答
Hi Robert
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent Service
I was kept informed of my order and its delivery, arriving on the date promised
2023年10月25日
hmv (UK) - Solihull からの回答
Hi John
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Solihull からの回答
Hi Paul
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
H ighly M arvelous V alue & service
2 team members,advised/assisted in a seamless pre-order, mail delivered, transaction. Delivered home, to date & time. So impressive retail shop experience: so much better than 'the web', AND, Lewis smiled!
2023年10月5日
hmv (UK) - Solihull からの回答
Hi Mark
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Solihull からの回答
Hi Vincent
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Solihull からの回答
Hi Michael
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The speed of delivery
2023年9月15日
hmv (UK) - Solihull からの回答
Hi Marg
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Collect in Store
Quickly confirmed order placed, kept informed when dispatched and ready in store.
Collected from store no problem.
Very good service. Thank you.
2023年9月17日
hmv (UK) - Solihull からの回答
Hi Kay
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Ordered dvd on line
Ordered dvd on line - had confirmation email which said I would receive email when goods ready to collect - no further email received. Went into store after a week, and my dvd had been there for four days - no contact.
2023年9月9日
hmv (UK) - Solihull からの回答
Hi Mrs Parry
Thank you for taking the time to leave us a review. We are sorry to hear you did not receive the notification your order was ready to collect, apologies for any inconvenience caused. We are glad to hear you have now received the items.
Kind regards
Good customer experience
It’s enjoyable to return into HMV stores again to buy PL’s and ask staff for help who are very knowledgeable..
2023年8月10日
hmv (UK) - Solihull からの回答
Hi Mark
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Extremely helpful
Couldn’t find a dvd I wanted in store, so I asked the woman behind the counter happily ordered it online to store for me. Arrived quicker than expected and had no problems picking it up.
2023年7月26日
hmv (UK) - Solihull からの回答
Hi Amber
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Ordering on line and collecting from…
Ordering on line and collecting from shop was easy. No need to stay in waiting delivery or relying on neighbours
2023年7月31日
hmv (UK) - Solihull からの回答
Hi B
Thanks so much for leaving us a 5-star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great service
2023年7月21日
hmv (UK) - Solihull からの回答
Hi Rachel
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
hmv (UK) - Solihull からの回答
Hi Peter
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Solihull からの回答
Hi Charles
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The lady who served me was very helpful…
The lady who served me was very helpful and ordered the toys to my house for me
2023年6月18日
hmv (UK) - Solihull からの回答
Hi Anik
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great service and the prices
Great service and the prices are just right.
Always love HMV wish they had a greater selection of past albums and ones you can no longer get hold of.
Keep going HMV we greatly need you there is no one else better.
2023年6月12日
hmv (UK) - Solihull からの回答
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Solihull からの回答
Hi
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Perfection As Always!
2023年5月30日
hmv (UK) - Solihull からの回答
Hi Richard
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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