HMW Southampton continues to stock both cd and vinyl. New music is always on the speakers. The staff are knowledgeable and keen to help wherever they can. I used to work for this long loved hight st... もっと見る
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所在地
所在地を変更176-178 High St, SO14 2BY Southampton, GB
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I had purchased 'Unforgotten' series 1 to 4, but neither I nor the assistant realised that the case did not contain any discs and was merely a display case. Fortunately I had kept the receipt and Harr... もっと見る
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Bought my daughter the Rumi Funko Pop & had it delivered to my local store. Website was easy to use, received email updates & the staff were polite & helpful when we came in to collect it. Positive ex... もっと見る
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On entering the store the atmosphere felt amazing. Music playing at just the right level.[ Harry Styles ❤️] The staff all seemed to know what there role was. Mel served me. He was very helpful so... もっと見る
企業が回答しました
企業情報
hmv (UK) - Southampton について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
176-178 High St, SO14 2BY, Southampton, 英国
4.8
優良
266件のレビュー
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
hmv (UK) - Southampton からの回答
Hi Tim
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
HMW Southampton continues to be rad!
HMW Southampton continues to stock both cd and vinyl. New music is always on the speakers. The staff are knowledgeable and keen to help wherever they can.
I used to work for this long loved hight street asset and will pop in most weeks to grab new releases and order the lesser known artists. Keep it up xx
2026年5月2日
hmv (UK) - Southampton からの回答
Hi there,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent service at Southampton shop
We visited the Southampton shop on Saturday 2 May, we received excellent service from Harry who was so patient and kind in explaining different headsets for my son who has autism
2026年5月2日
自発的なレビュー
hmv (UK) - Southampton からの回答
Hi debbie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very helpful staff in your Southampton…
Very helpful staff in your Southampton branch. Thank you.
2026年4月15日
hmv (UK) - Southampton からの回答
Hi Alison
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Southampton store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
I love the film 10 out 10
2026年4月3日
hmv (UK) - Southampton からの回答
Hi Luke,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Wanted to buy an album
Wanted to buy an album. Wasn't released so Mal ordered it for us and it was all ready when we needed it as a gift.
2026年4月2日
hmv (UK) - Southampton からの回答
Hi Jenton
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Follow up email to tell me the parcel…
Follow up email to tell me the parcel was ready. It was available quickly. Really chuffed with my purchase.
2026年3月22日
hmv (UK) - Southampton からの回答
Hi Happy
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Brilliant
Very helpful shop with ordering the record I wanted that wasn't available in store.
2026年3月23日
hmv (UK) - Southampton からの回答
Hi Jacqueline
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Love Morrissey's new Album!
Considering what I was looking for was out of stock it didn't take long for it to be delivered to store, great service.
2026年3月19日
hmv (UK) - Southampton からの回答
Hello Sue
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
The service and help was brilliant I…
The service and help was brilliant I did an in store order for click and collect and was able to pick it up easily and the staff were friendly and helpful would recommend to many
2026年3月22日
hmv (UK) - Southampton からの回答
Hi Jacob
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Southampton からの回答
Hi kenzie
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
I entering the store the atmosphere…
On entering the store the atmosphere felt amazing. Music playing at just the right level.[ Harry Styles ❤️]
The staff all seemed to know what there role was.
Mel served me. He was very helpful sorting my pre-order out. Thank you Mel for making me feel a valued customer
2026年3月12日
hmv (UK) - Southampton からの回答
Hello there,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
hmv (UK) - Southampton からの回答
Hello there,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Great Store
Purchased CD in advance for Michael Monroe in store signing. Great experience, staff friendly and helpful, even taking a photo for me.
2026年2月24日
hmv (UK) - Southampton からの回答
Hi Simon,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Southampton からの回答
Hello sarah
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Royal Mail Delays
I had purchased 'Unforgotten' series 1 to 4, but neither I nor the assistant realised that the case did not contain any discs and was merely a display case. Fortunately I had kept the receipt and Harry was very helpful in sorting out the paperwork of the refund and ordering the replacement. I revisited after 6 days, but it had not arrived and was told to wait for e-mails advising of despatch and receipt at the shop. I did, somewhat later, receive a notice of despatch, but waited vainly for the notice that it had been received at the shop. I eventually revisited again and obtained the set. I had assumed that the item would be part of a periodic re-stocking from a distribution centre and was surprised it had been sent via 'Royal Mail', hence the delay!
2026年2月15日
hmv (UK) - Southampton からの回答
Hi William,
Thanks for getting in touch.
We're sorry to hear of the delay with your order reaching you; our warehouse team along with Royal Mail are working around the clock to keep up with the volume of orders that we are currently receiving at this busy time.
We can see that your delivery of your order was completed recently, apologies for any disappointment that may have been caused as a result of this delay.
Customer service
Member if staff taking order was very helpful. I was kept updated via email. Easy to collect from the shop.
2026年2月3日
hmv (UK) - Southampton からの回答
Hi Carol
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Southampton からの回答
Hi Tak
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
I Think HMV has a good variety of dvds…
I Think HMV has a good variety of dvds and the staff are very helpful
2026年2月5日
hmv (UK) - Southampton からの回答
Hi Tim,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Pretty much perfect
I ordered an item online, for an excellent price, for collection in store, but which was out of stock at the time.
I was kept informed as to when it would arrive, and indeed, it arrived when expected. I picked it up tge same day as I was notified and was served very well by Amelia, who is a credit to the store and to HMV as a whole.
2026年1月27日
hmv (UK) - Southampton からの回答
Hi Hugh
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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