Bought my daughter the Rumi Funko Pop & had it delivered to my local store. Website was easy to use, received email updates & the staff were polite & helpful when we came in to collect it. Positive ex... もっと見る
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所在地
所在地を変更176-178 High St, SO14 2BY Southampton, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
I've been buying kpop albums(cds) from Hmv for a while now. Until recently it has been easy to find in store as well as new releases. My last 2 visits have been frustrating as it has moved within the... もっと見る
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I had purchased 'Unforgotten' series 1 to 4, but neither I nor the assistant realised that the case did not contain any discs and was merely a display case. Fortunately I had kept the receipt and Harr... もっと見る
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From the moment I asked the sales assistant about my enquiry, he was so helpful. Very informative. Friendly. My daughter has learning difficulties and said sales assistant was so gentle and helpful. H... もっと見る
企業が回答しました
企業情報
hmv (UK) - Southampton について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
176-178 High St, SO14 2BY, Southampton, 英国
4.7
優良
280件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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Cd I wanted was not on shelves
Cd I wanted was not on shelves. Staff tried very hard to find it
But I had to order it to be delivered
2026年7月30日
hmv (UK) - Southampton からの回答
Hi irene
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Ordering to ready for collection in 3 Days
Outstanding service from beginning to end, all within 3 Days of ordering! Thankyou HMV.
2026年8月2日
hmv (UK) - Southampton からの回答
Hi Tim
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Wish you had more versions of the new…
Wish you had more versions of the new ateez album that were listed on the website but not in store
2026年7月4日
hmv (UK) - Southampton からの回答
Hi Chloe
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Pre orders take longer than just…
Pre orders take longer than just collecting new albums in store
2025年12月13日
hmv (UK) - Southampton からの回答
Hi Jonathan
Thank you for taking the time to leave us a review. We are sorry to hear about the delay with your recent order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you further.
Came when was released as was a pre…
Came when was released as was a pre order was informed well packaged
2026年6月19日
hmv (UK) - Southampton からの回答
Hi Sharon
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent customer service
I was looking for a DVD which wasn't in stock. I asked a member of staff for help who looked on the system & found a batch of them were due to be delivered soon but he didn't know when. He explained everything to me and I was very please with the customer service I received.
2026年6月11日
hmv (UK) - Southampton からの回答
Hi Marc
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I had a nice conversation with the…
I had a nice conversation with the woman at the counter. She complimented my necklace, was incredibly polite and helped me with exactly what I needed :)
2026年6月11日
hmv (UK) - Southampton からの回答
Hi Tom
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The staff were friendly and helpful and…
The staff were friendly and helpful and the product arrived in a few days
2026年6月19日
hmv (UK) - Southampton からの回答
Hi Sandra
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent service as usual
2026年6月17日
hmv (UK) - Southampton からの回答
Hi Anthony
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The store isn’t a patch on the one that…
The store isn’t a patch on the one that was on Above Bar. Staff are fine but they need a different system than asking you to put your email in every time you buy something. Screen is hard to type on so end up with loads of typos. I’d rather they store my email and scan a code that links to my account. Stock isn’t always in on release date. Also, miss the points system. Serves its purpose when you want something but store feels quite soulless which was never an issue in the old HMV store. Three levels- movies upstairs, new stuff and then lower level for music and diff genres. Those were the days… 😂
2026年6月7日
hmv (UK) - Southampton からの回答
Hi Sian
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn those last stars from you next time ;-)
Have a great day!
I wanted some classical music from…
I wanted some classical music from Rondo Veneziano but I couldn’t get it in store so had to order it, the assistant was very helpful, the disc came within 4 days
2026年6月2日
hmv (UK) - Southampton からの回答
Hi Sarah
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Availability of stock was what I wanted
Availability of stock, and ease of ordering, delivered promptly with no,issues
2026年5月23日
hmv (UK) - Southampton からの回答
Hi Nigel
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Southampton からの回答
Hello there,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
hmv (UK) - Southampton からの回答
Hi Bernie,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
HMW Southampton continues to be rad!
HMW Southampton continues to stock both cd and vinyl. New music is always on the speakers. The staff are knowledgeable and keen to help wherever they can.
I used to work for this long loved hight street asset and will pop in most weeks to grab new releases and order the lesser known artists. Keep it up xx
2026年5月2日
hmv (UK) - Southampton からの回答
Hi there,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent service at Southampton shop
We visited the Southampton shop on Saturday 2 May, we received excellent service from Harry who was so patient and kind in explaining different headsets for my son who has autism
2026年5月2日
自発的なレビュー
hmv (UK) - Southampton からの回答
Hi debbie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very helpful staff in your Southampton…
Very helpful staff in your Southampton branch. Thank you.
2026年4月15日
hmv (UK) - Southampton からの回答
Hi Alison
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Southampton store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
I love the film 10 out 10
2026年4月3日
hmv (UK) - Southampton からの回答
Hi Luke,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Wanted to buy an album
Wanted to buy an album. Wasn't released so Mal ordered it for us and it was all ready when we needed it as a gift.
2026年4月2日
hmv (UK) - Southampton からの回答
Hi Jenton
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Follow up email to tell me the parcel…
Follow up email to tell me the parcel was ready. It was available quickly. Really chuffed with my purchase.
2026年3月22日
hmv (UK) - Southampton からの回答
Hi Happy
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
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