I always return to HMV Southend,as the staff are very knowledgeable about their stock,I visited about a week ago, enquiring about a mature “Country and Western” artist for 38years named Alan J... もっと見る
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所在地
所在地を変更134 - 146 High Street, SS1 1JX Southend-on-Sea, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The ladies and gents of HMV Southend have always been very helpful and they have impressive knowledge of their range of dvds, blu rays and music. A female member of staff searched the stock ro... もっと見る
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Instore staff refusing to accept Love 2 Shop card, only rectified when I complained to the Customer Care Team. Even upon return the staff were still unsure whether to accept the card or not for the p... もっと見る
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Skull Candy replacement It took a bit of time but thank you to Shay the manager for exchanging my expensive noise cancelling headphones. You went a above and beyond and I think the mixed messages ab... もっと見る
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企業情報
hmv (UK) - Southend について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
134 - 146 High Street, SS1 1JX, Southend-on-Sea, 英国
4.7
優良
230件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Well packaged
Well packaged. Quick delivery to store. The vinyl was in perfect condition. Very helpful till person (think his name was Henry)
2024年7月16日
hmv (UK) - Southend からの回答
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I have previously filled in a review
I have previously filled in a review .I gave the team there the best review possible.At High St. Southend on sea ,Essex.The service was excellent.
2024年7月4日
hmv (UK) - Southend からの回答
Hi Gillian
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Southend からの回答
Hi Emily
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Southend からの回答
Hi Stephen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
They had what I wanted
2024年6月26日
hmv (UK) - Southend からの回答
Hi
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Went in to exchange some vinyl we…
Went in to exchange some vinyl we bought online and the lady was very helpful and explained how we could do it 😬
2024年6月29日
hmv (UK) - Southend からの回答
Hello Kelly
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
hmv (UK) - Southend からの回答
Hi Tracey
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Item in perfect condition and arrived…
Item in perfect condition and arrived promptly. Staff at Southend store are always helpful and polite.
2024年6月16日
hmv (UK) - Southend からの回答
Hi Andrew
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent
Friendly, helpful staff, my order arrived quickly, well packaged and in excellent condition.
2024年6月16日
hmv (UK) - Southend からの回答
Hi,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Freshly pleasant experience!
My shopping experience was a so nice! The lady who served me was kind and extremely helpful. Thank you!
2024年6月15日
hmv (UK) - Southend からの回答
Hello,
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our store and the colleague you mentioned will be delighted to read this too.
Thanks for shopping with hmv, see you again soon :-)
Love HMV last dvd shop going
Love HMV last dvd shop going. Always find what I’m looking for and help staff. Thank you
2024年6月10日
hmv (UK) - Southend からの回答
Hello Clare
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our store and the colleagues you mentioned will be delighted to read this too.
Thanks for shopping with hmv, see you again soon :-)
Friendly helpful staff to disabled customer…
Friendly helpful staff helped my learning disabled sister place an order for delivery.
She was so pleased and the item arrived on time and in good condition!
Thank you!
2024年6月5日
hmv (UK) - Southend からの回答
Hi Teresa
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Southend からの回答
Hi Jeanette
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Southend からの回答
Hello Ann
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
I went into your Southend branch and…
I went into your Southend branch and was served by a young gentleman called Shea. So helpful and professional, a pleasure to be served by someone who is so knowledgeable. We need more people like this young man working in retail. 10/10.
2024年5月26日
hmv (UK) - Southend からの回答
Hi Jackie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Southend からの回答
Hi Anthony
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Southend からの回答
Hi Peter
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Store Visit
I went to my local HMV in Southend for several items. I found the store well set out and easy to navigate. There was one item I could not find so asked a member of staff who helped me try to find it. Unfortunately it was out of stock but the young lady offered to check stock and order the item to store for me. Staff were extremely polite and helpful. Amazing.
2024年5月5日
hmv (UK) - Southend からの回答
Hi Liz
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Nice Friendly Staff
2024年5月6日
hmv (UK) - Southend からの回答
Hello Frank
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Southend store and the colleagues you mentioned will be delighted to read this too.
Thanks for shopping with hmv, see you again soon :-)
hmv (UK) - Southend からの回答
Hi Colin
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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