Extremely good service from postal service and HMV. Easy collection, item in mint condition. Definitely use it again.Thx.
企業が回答しました
所在地
所在地を変更15/16 South Mall, Elmsleigh Shopping Centre, TW18 4QB Staines, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I had an excellent overall shopping experience at HMV recently when buying two discs. A special thanks to Howard, who was incredibly kind and enthusiastic in helping me find them. Highly recommended!
企業が回答しました
Love, love, love HMV!! Staines branch staff always helpful. Have placed many pre orders for vinyl there. Items always arrive sensibly packaged, on time or earlier than expected with excellent email co... もっと見る
企業が回答しました
The hmv staines consistently give a fantastic service, they are always helpful and very knowledgeable , thank you .Nigel.
企業が回答しました
企業情報
hmv (UK) - Staines について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
15/16 South Mall, Elmsleigh Shopping Centre, TW18 4QB, Staines, 英国
4.8
優良
215件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
My DVD ordered in store was delivered…
My DVD ordered in store was delivered quickly. The original incorrect address was rectified before delivery without any problem. Excellent service. Thank you.
2024年10月25日
hmv (UK) - Staines からの回答
Hi Sandra,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Convenient pick up
Click and collect order dispatched and ready to collect in a few days, convenient and very efficient pick up point. Communication very good. Will use again.
2024年10月5日
hmv (UK) - Staines からの回答
Hi Nicholas
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The staff are helpful and very nice!
The staff are helpful and very nice! Always a nice atmosphere in the shop.
2024年9月30日
hmv (UK) - Staines からの回答
Hi Tansy
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Staines からの回答
Hi Raymond
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Staines からの回答
Hi Paul
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Easy to order easy to pay straight…
Easy to order easy to pay straight forward easy delivery
2024年9月4日
hmv (UK) - Staines からの回答
Hi nadya
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Staines からの回答
Hi Jackie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Staines からの回答
Hello Lee
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Simple, Quick And Lovely Design
I love HMV especially their stores, They are nicely designed and always welcoming but since I am invited to review and take feedback on my online order it was generally a good experience. The website design is amazing and the click & collect feature is very good giving the fact if you do not want to pay for delivery. Items fairly priced and there are no issues. However sometimes when trying to move to payment details/delivery on mobile the webpage just refreshes and repeats itself.
2024年7月23日
hmv (UK) - Staines からの回答
Hi OriginalTerryReviews
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Good shopping experience
Very helpful staff in shop and delivery to my home fast and efficient.
2024年8月11日
hmv (UK) - Staines からの回答
Hi Diane
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Love it here <3
The staff member who served me was beyond sweet and kind to me while collecting my item- she could tell how excited I was for it!! Not to mention I got the exact item I wanted at a reasonable price. Very happy :)
2024年8月7日
hmv (UK) - Staines からの回答
Hi Evangeline
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Quick and easy check out
Quick and easy check out, great communication through out pre order, to collection. Quick and efficiently served in store on collection of my parcel
2024年8月5日
hmv (UK) - Staines からの回答
Hi Miss Simpson
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Staines からの回答
Hi Jo
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Being able to order stock when not…
Being able to order stock when not available in store, even items from 40+ years ago. Brilliant! Can't be happier.
2024年7月27日
hmv (UK) - Staines からの回答
Hi Jennifer
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great experience.
The staff member was very helpful and the whole ordering process was smooth.
2024年7月8日
hmv (UK) - Staines からの回答
Hi Dalryne
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Staines からの回答
Hi Amy
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The service industry in this country is lacking in decency, sophistication and good manners
When I questioned the elderly man staff member about the lack of Soul LPs on Vinyl upstairs in the HMV shop in Staines.
He said to me, "You, don't have to come back if you don't like it!"
I thought how rude,
He probably had the hump because he wouldn't see the England Euros game.
2024年7月6日
自発的なレビュー
hmv (UK) - Staines からの回答
Hello Simon
Thanks for taking the time to bring your recent experience to our attention. We pride ourselves on the service we offer our customers and are sorry to hear you’ve had a disappointing experience on this occasion.
So that we can investigate this fully, please contact our customer service team at support.hmv.com with as many details of your experience as possible and they’ll take a look asap.
hmv (UK) - Staines からの回答
Hi Stanley
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
A very quick and efficient ordering…
A very quick and efficient ordering service.
Friendly and helpful staff.
2024年6月11日
hmv (UK) - Staines からの回答
Hi Jackie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The staff once again were excellent
2024年5月29日
hmv (UK) - Staines からの回答
Hi Chertsey
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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