The staff are lovely and helpful. The shop is well presented it has a huge selection of music I love. I feel comfortable here and I would certainly be lost without my music from here. My 5 stars are w... もっと見る
企業が回答しました
所在地
所在地を変更Unit 43/44, The Bridges Shopping Centre, SR1 3LE Sunderland, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
Went into the store to collect my order & the lady behind the counter gave me someone else's order despite me giving them MY order number. She clearly didnt read the name that was written on the box.... もっと見る
企業が回答しました
Purchase of this item was fine. Staff very helpful. Order placed and given options for delivery which was also efficiently dispatched My only negative observation is that other than ordering on lin... もっと見る
企業が回答しました
Did a click and collect for a preorder item, got the message a few days later to say it was there and was in and out within minutes, quick service and hassle free.
企業が回答しました
企業情報
hmv (UK) - Sunderland について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
Unit 43/44, The Bridges Shopping Centre, SR1 3LE, Sunderland, 英国
4.7
優良
238件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
hmv (UK) - Sunderland からの回答
Hi MR
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Sunderland からの回答
Hello Andy
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Delivered quickly and good quality.
2024年9月8日
hmv (UK) - Sunderland からの回答
Hi Louise
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Sunderland からの回答
Hi stacey
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The staff at the Sunderland store were…
The staff at the Sunderland store were very helpful a week before hand I went in to enquire about Tomorrowland life 2024 LP and gave me a price then and there. The female member of staff was very helpful and seamed like nothing was a bother. I then went in and a latter date for order the LP from the store and the male member of staff again had the same helpful and nothing was a bother mannerisms and happy to not only buy one but two LP from this store in the same transaction.
2024年8月8日
hmv (UK) - Sunderland からの回答
Hello Mr Hobday
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Hmv is a fantastic store the service…
Hmv is a fantastic store the service you get is amazing friendly staff that go that step further to make your visit to the store a memorable one I've shopped there for decades and always found your staff amazingly helpful very highly recommended
2024年8月3日
hmv (UK) - Sunderland からの回答
Hi Desmond
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
hmv (UK) - Sunderland からの回答
Hi David
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Sunderland からの回答
Hi Marc
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The items were available and delivered…
The items were available and delivered within days of ordering them on the website.
2024年7月27日
hmv (UK) - Sunderland からの回答
Hi Mrs
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
hmv (UK) - Sunderland からの回答
Hi June
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
hmv (UK) - Sunderland からの回答
Hi Mark
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Always a great experience in store
Always a great experience in store, staff are always friendly and very helpful
2024年7月16日
hmv (UK) - Sunderland からの回答
Hi customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Collected an online order in Sunderland…
Collected an online order in Sunderland and it was very simple and easy to do. Helpful staff and overall very pleased.
2024年6月27日
hmv (UK) - Sunderland からの回答
Hi
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Good service as always
Online customer service is always very helpful , always trying to solve any issues you may have , always trying to solve any enquiries you may ask
2024年6月26日
hmv (UK) - Sunderland からの回答
Hello Sean
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Excellent attitude and attention when I…
Excellent attitude and attention when I took something back.
Sunderland Bridges store
2024年6月18日
hmv (UK) - Sunderland からの回答
Hi Ian
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great shop, helpful staff
Good stock and easy to order in if they don't keep it, good prices (often cheaper than Amazon), great staff.
2024年6月14日
hmv (UK) - Sunderland からの回答
Hello Lewis
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Matt was kind
Matt was kind, very helpful & efficient! & fun, too! & the young lady who handed over my pre-ordered CD was very pleasant, too.
2024年6月14日
hmv (UK) - Sunderland からの回答
Hi Wynn
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Sunderland からの回答
Hi Sylvia
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Was simple to order and friendly staff.
2024年5月15日
hmv (UK) - Sunderland からの回答
Hi Thomas
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Sunderland からの回答
Hi Stephen
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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