The staff are lovely and helpful. The shop is well presented it has a huge selection of music I love. I feel comfortable here and I would certainly be lost without my music from here. My 5 stars are w... もっと見る
企業が回答しました
所在地
所在地を変更Unit 43/44, The Bridges Shopping Centre, SR1 3LE Sunderland, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
Went into the store to collect my order & the lady behind the counter gave me someone else's order despite me giving them MY order number. She clearly didnt read the name that was written on the box.... もっと見る
企業が回答しました
Purchase of this item was fine. Staff very helpful. Order placed and given options for delivery which was also efficiently dispatched My only negative observation is that other than ordering on lin... もっと見る
企業が回答しました
Did a click and collect for a preorder item, got the message a few days later to say it was there and was in and out within minutes, quick service and hassle free.
企業が回答しました
企業情報
hmv (UK) - Sunderland について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
Unit 43/44, The Bridges Shopping Centre, SR1 3LE, Sunderland, 英国
4.7
優良
238件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great price and delivery speed
2023年12月16日
hmv (UK) - Sunderland からの回答
Hi Dianne
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Good Service
Staff member in Sunderland shop very helpful as I had scant info of singer and title of CD .But he came up trumps and sorted it re payment and delivery excellent. Will definitely use the HMV shop again.
2023年12月12日
hmv (UK) - Sunderland からの回答
Hi Thomas
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very helpful and friendly assistance
Had a great experience at the Sunderland store yesterday. The sales assistant Olivia was amazing, she helped me with all of the products and gave me lots of information to help me make a purchase. I was very impressed.
2023年12月11日
自発的なレビュー
hmv (UK) - Sunderland からの回答
Hi Callum
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Bruce Dickinson singles
Great service help me find what I was looking for as I could not find it and ordered it for me. Excellent very happy with my records
2023年12月6日
hmv (UK) - Sunderland からの回答
Hi Paul
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Amazing no problems at all
2023年11月25日
hmv (UK) - Sunderland からの回答
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Your advertising 20 percent of blu ray…
Your advertising 20 percent of blu ray so I wanted Supergirl complete box set. No discount of. Went in-store they advertising 20 percent of till Monday but they won't order it for me
2023年11月26日
hmv (UK) - Sunderland からの回答
Hello Martin
I'm sorry to hear you've had a disappointing experience with us. Please be advised this deal is limited to certain items and the Supergirl Complete Box Set is not a part of this deal. I do apologise for any inconvenience caused by this.
To see which items are a part of the deal, search "DEAL20" on the website and it will bring up all items that you can get 20% off with the discount code.
I hope this helps.
hmv (UK) - Sunderland からの回答
Hello Colin
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Brilliant service
2023年11月18日
hmv (UK) - Sunderland からの回答
Hi Susan,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Praise
The service I got in Sunderland the bridges off the young lad that served me was excellent so polite and so very caring and my order was so fast to be delivered to this store
2023年11月21日
hmv (UK) - Sunderland からの回答
Hi Carol
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Sunderland からの回答
Hi Margaret
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Easy process
Simple to find item and to place an order. Good communication about delivery and received well within time frame.
2023年11月14日
hmv (UK) - Sunderland からの回答
Hi Caroline
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Easy to use website
Easy to use website I got a message when my order was instore easy to collect
2023年11月2日
hmv (UK) - Sunderland からの回答
Hi Janet
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Knowledgeable and friendly staff.
2023年11月9日
hmv (UK) - Sunderland からの回答
Hello Mr Jordan
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Excellent service
Excellent service . Staff were able to order what I’d requested and the process was excellent from ordering to collection. The staff were very pleasant and helpful as well as very efficient….
I will definitely shop in HMV again…. If I could’ve given more stars I would’ve….
We’ll done To all the HMV staff…..
2023年11月12日
hmv (UK) - Sunderland からの回答
Hi sandra
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great service and customer support
Great service and customer support. I bought the wrong item by mistake, staff was supportive in helping find the correct item as well as return the incorrect one
2023年10月28日
hmv (UK) - Sunderland からの回答
Hi JN,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Knowledgeable staff.
There was a problem with the Record Player that we got delivered to to pick up from the store. We returned to the store and explained the situation. We agreed to take a Record Player from the store as replacement, with the difference as a Gift Voucher! Good job!
2023年11月7日
hmv (UK) - Sunderland からの回答
Hello John
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
I have NOT EVEN Recieved Any notice…
I have NOT EVEN Recieved Any notice that my Order has been delivered to HMV Sunderland
I'm reply to HMVs answer, they say sorry to hear you have Not received ONE of your items, to be clear I have Not received word on either of the TWO items that I have ordered.
2023年10月30日
hmv (UK) - Sunderland からの回答
Hi Kevin
Thank you for taking the time to leave us a review. We are sorry to hear you have not yet received one of your items, apologies for any disappointment caused. We can see you have been in touch and we have advised you regarding this.
Kind regards
Quick and easy to order.
Quick and easy to order.
Product arrived early and I was able to pick up from the shop.
2023年10月25日
hmv (UK) - Sunderland からの回答
Hi Julie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great service
2023年10月22日
hmv (UK) - Sunderland からの回答
Hi Anonymous
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Sunderland からの回答
Hi Julie
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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