Unfortunately the dvd we wanted was out of stock but the sales person said it could be ordered and collected within 3 days. We were given the option of buying the cheaper version. Perfect as we didn't... もっと見る
企業が回答しました
所在地
所在地を変更110 The Chimes Shopping Centre, High St, UB8 1GA Uxbridge, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Used click and collect for the new BTS Arirang album. The process was straightforward and the album was ready for collection within the expected timeframe. Staff were helpful when I arrived, and the... もっと見る
企業が回答しました
Should have been 5 stars for customers are updated in time for the delivery and smooth online shopping experience if no poster giveaway available at the Uxbridge shop when pick up the vinyl. The give... もっと見る
企業が回答しました
I had a faulty turntable (ordered on line) to return and, just to be sure the replacement one didn't have the same issue I asked if there was any chance it could be tested in store (the Uxbridge store... もっと見る
企業が回答しました
企業情報
hmv (UK) - Uxbridge について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
110 The Chimes Shopping Centre, High St, UB8 1GA, Uxbridge, 英国
4.7
優良
146件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Just like the staff
Just like the staff. They are very nice and polite at the Uxbridge branch and very knowledgeable about the products they sell.
2024年11月26日
hmv (UK) - Uxbridge からの回答
Hello there,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
The staff were knowledgeable …
The staff were knowledgeable despite my request for an obscure DVD, They checked for in stock and as it was not they ordered it for me. The order was quoted for 2 days time and turned up as quoted.
I have found them to be knowledgeable and reliable on this and many other occasions.
2024年11月4日
hmv (UK) - Uxbridge からの回答
Hi Jez
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I was treated with respect and my…
I was treated with respect and my delivery was on time thank you
2024年11月8日
hmv (UK) - Uxbridge からの回答
Hi Anonymous
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Good Music
Ordering on line was very easy.
Collecting from my local store, no charge was also a bonus.
2024年11月8日
hmv (UK) - Uxbridge からの回答
Hi Rose,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very helpful staff
Wonderful and very helpful instore staff. The item I wanted wasn't in store and the staff went out of there way to help me. I've now received the boxset and I am very pleased.
2024年10月28日
hmv (UK) - Uxbridge からの回答
Hi Kelli
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
HMV; My home
I absolutely love shopping at HMV for boxset and dvd’s. The staff are really friendly at my local Uxbridge store. They are always on hand to answer any of my questions.
2024年10月18日
hmv (UK) - Uxbridge からの回答
Hi Baljeevan,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Uxbridge からの回答
Hi John
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Excellent service:fast and efficient
Excellent service:fast and efficient. My collection from the store was planned for and was easy for me to collect.
2024年10月16日
hmv (UK) - Uxbridge からの回答
Hi there,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very friendly staff
Very friendly staff, great customer service and easy collection service.
2024年10月2日
hmv (UK) - Uxbridge からの回答
Hi
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
hmv (UK) - Uxbridge からの回答
Hi Paulina
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Uxbridge からの回答
Hi Mrs
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Uxbridge からの回答
Hello Thompson
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Keeping people emailed and up to date
I find the company polite and helpful in store
Once order is processed i like the way customer is emailed about product every step of its journey.
2024年8月31日
hmv (UK) - Uxbridge からの回答
Hi Alan
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great gal you have at your store, thank you
Hi, I shop at your store in Uxbridge regularly. I yesterday Sept 2nd 2024 returned a pair of MIXX headphones that was broken. The girl who helped me I cannot remember her name, but she has short hair, a nose ring and is awesome. She did find something which is my fault, so I apologize to her. I brought the wrong box and wrong receipt for the headset that was broken, regardless she took it back I upgraded a bit, but once again your staff there ALWAYS GO OUT OF THEIR WAY TO DO THE RIGHT THING. Thank you, I will go there today with the correct packaging and receipt if it makes a difference.
2024年9月2日
自発的なレビュー
hmv (UK) - Uxbridge からの回答
Hello Malamute
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
hmv (UK) - Uxbridge からの回答
Hi Hayden
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Nice helpful staff.
2024年8月17日
hmv (UK) - Uxbridge からの回答
Hi Jane
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Uxbridge からの回答
Hi Nia
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Uxbridge からの回答
Hi Joe
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Great service
Great service! Did not have Album in stock, ordered, came really quickly, collect from store guys were really helpful and knowledgeable!
2024年7月30日
hmv (UK) - Uxbridge からの回答
Hi Susan
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Order was quickly dispatched and…
Order was quickly dispatched and arrived at store on time very pleased
2024年6月23日
hmv (UK) - Uxbridge からの回答
Hi David
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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