Professional I’ve been shopping with HMV for first time, and their online service is just as reliable as their stores. My order arrived well-packaged—which is vital for vinyl—and the delivery was prom... もっと見る
企業が回答しました
所在地
所在地を変更Unit 1, 19 Grand Arcade,, WN1 1BH Wigan, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Visited hmv store in wigan 30/10/24 gentleman called Steven went above and beyond his duties to help us purchase a record that we desperately wanted . He tried their website and no luck and then trie... もっと見る
企業が回答しました
Two young female assistants behind counter today, one was dealing with an elderly man and one was dealing with my enquiry. She found what I wanted on the computer and ordered it. She was friendly and... もっと見る
企業が回答しました
Went in the shop on Saturday morning and placed an order for a DVD. Received notification throughout the process. Received notification that the DVD was in the store ready for picking up on the Tuesd... もっと見る
企業が回答しました
企業情報
hmv (UK) - Wigan について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
Unit 1, 19 Grand Arcade,, WN1 1BH, Wigan, 英国
4.7
優良
166件のレビュー
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Turntable
Professional I’ve been shopping with HMV for first time, and their online service is just as reliable as their stores. My order arrived well-packaged—which is vital for vinyl—and the delivery was prompt. Great to see a classic brand still delivering top-tier service
2026年5月1日
hmv (UK) - Wigan からの回答
Hi Mr Jan
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I ordered a CD to collect in store 3…
I ordered a CD to collect in store 3 weeks ago, have not received my order still waiting.
2026年4月13日
hmv (UK) - Wigan からの回答
Hi Mallcom
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you further.
Customer services were fab with dealing…
Customer services were fab with dealing with my problem ..
I also called in the hmv store (wigan)
Who were more than happy to deal with my problem and point me in the right direction
2026年3月30日
hmv (UK) - Wigan からの回答
Hi Yvette
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
HMV experience
Always good service at hmv, the guy in the Wigan store super helpful and professional
2026年3月31日
hmv (UK) - Wigan からの回答
Hi Gudmundur,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Wigan からの回答
Hi customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
It's great to have a good music shop in…
It's great to have a good music shop in the heart of Wigan, friendly service all round.
2026年3月25日
hmv (UK) - Wigan からの回答
Hi Joseph
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Wigan store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
My second home
I go to HMV so much it’s like my second home! One of the workers Jas is so sweet and helpful! Best customer service ever. I’m always going back! Nothing but positive feedback for the staff!
2026年3月25日
自発的なレビュー
hmv (UK) - Wigan からの回答
Hi Phoebe,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Wigan からの回答
Hi Amelia,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Album Delivery
My order arrived exactly when it was supposed to, and I was kept informed all along the way by e-mail. Fantastic service.
2026年3月15日
hmv (UK) - Wigan からの回答
Hi John
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Wigan からの回答
Hi Lynne,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent Service.
Went in the shop on Saturday morning and placed an order for a DVD. Received notification throughout the process. Received notification that the DVD was in the store ready for picking up on the Tuesday.
Called in and picked up the DVD on Wednesday.
2026年3月1日
hmv (UK) - Wigan からの回答
Hi Colin,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Online order collection
The assistant, Jas, was excellent and very friendly. Great to talk to and when I gave my details she said she knew where exactly my order was as she had dealt with it previously. I waited only a few minutes for the parcel.
2026年2月28日
hmv (UK) - Wigan からの回答
Hi Tony,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Wigan からの回答
Hi Joe
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
In-store experience was excellent
Although collection from a store appeared to take longer to arrive, my in-store experience was excellent.
2026年2月17日
hmv (UK) - Wigan からの回答
Hi Ellen
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Product was listed at a competitive…
Product was listed at a competitive price. Service was prompt and hassle free and disc was securely packaged on receipt.
2026年2月18日
hmv (UK) - Wigan からの回答
Hi David
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Hyperlove Mika
I ordered Mika's latest cd Hyperlove prior to seeing him at the AO Arena in Manchester. HMV had the cd in stock for cnc. I've deducted a point for the length of time from order to pick up date, which was 6 days.
2026年2月12日
hmv (UK) - Wigan からの回答
Hi Vicki
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Loved hmv since I was a teenager..if I…
Loved hmv since I was a teenager..if I can't purchase in store then its just as easy ordering online and collected after a few days ..
2026年1月25日
hmv (UK) - Wigan からの回答
Hi Lee
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Wigan からの回答
Hi Collin
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great album sold at an excellent price.
I ordered a vinyl album instore at the Wigan branch and it was ready to collect within the timescale indicated. The price was very competitive and the album is in excellent condition.
2026年1月6日
hmv (UK) - Wigan からの回答
Hi Mr Heaton
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Wigan からの回答
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。