THE WOKING HMV STAFF WERE VERY FRIENDLY AND EFFICIENT AND MY ORDER ARRIVED SAFELY AND QUICKLY. THE PACKAGING WAS GOOD QUALITY AND THE PRODUCTS WERE IN PERFECT CONDITION. GOOD PRICES TOO, SO ALWAYS HAP... もっと見る
企業が回答しました
所在地
所在地を変更Units 46/47, Peacocks Shopping Centre, GU21 6GD Woking, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Came quickly, undamaged due to be packaged securely, everything i ordered came at the same time so didn’t have to wait longer for other parts of my order even when i ordered everything at the same tim... もっと見る
企業が回答しました
Unfortunately the album I wanted on vinyl had been discontinued. But the excellent staff in there were able to order me another album by the same band and also highlighted an up and coming release of... もっと見る
企業が回答しました
The fact I was able to get this as a late Christmas present, however your store I collected from had stock, so Why did it have to be sent & not reserved direct with them?
企業が回答しました
企業情報
hmv (UK) - Woking について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
Units 46/47, Peacocks Shopping Centre, GU21 6GD, Woking, 英国
4.9
優良
119件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
A pleasure to shop at HMV Woking
I had to travel further to visit an HMV store as the branch closer to me is currently relocating. It was not ideal, but the help and attention I received from Laura at the Woking branch today made up for the inconvenience entirely. She was welcoming, friendly, helpful and efficient. An absolute pleasure to meet and be served by her.
I had called primarily to collect an online order, but I had questions regarding stock, availabilty and costs of other items. Laura helped me with all the information I requested, and placed another order for me in store today. A highly successful outing and experience. Thank you Laura.
2025年12月11日
hmv (UK) - Woking からの回答
Hi MRS
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Great service at the Woking store
Great service at the Woking store.
Items I was after were not in store but staff were very happy to order it for me.
Friendly and knowledgeable staff.
2025年12月9日
hmv (UK) - Woking からの回答
Hi Kat
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great selection of products
Great selection of products, knowledgeable and friendly staff. Highly recommended!
2025年12月9日
hmv (UK) - Woking からの回答
Hi Nick
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
HMV WOKING
This review concerns the HMV store in Woking, Surrey. I think that the store is very good and the staff are knowledgeable friendly and professional. So far, (6/12/25) have been assisted by Lily, Ewan and Summer who all contributed to a very positive shopping experience. Am sure their colleagues would be equally welcoming.
Chose not to comment on HMV's website as there's no means to reject cookies.
2025年12月6日
自発的なレビュー
hmv (UK) - Woking からの回答
Hello Allan
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Woking store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
hmv (UK) - Woking からの回答
Hello Louise
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Michelle
Customer Service Team
hmv.com
Really helpful staff
2025年12月1日
hmv (UK) - Woking からの回答
Hi Catherine
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
DAB+ Radio
1) I received exactly what I ordered.
2) Speedy delivery
3) Securely and safely packaged.
What more could you ask for?
2025年10月17日
hmv (UK) - Woking からの回答
Hi Tristram
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent service,I visited the woking…
Excellent service,I visited the woking branch to buy three DVD for Christmas, but was unable to find what I was looking for. However the girl on the help desk was very happy to order these DVD on the spot to be delivered directly to my home address. Weldon.
2025年11月4日
hmv (UK) - Woking からの回答
Hi
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Woking からの回答
Hi Stuart
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Woking からの回答
Hello there,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Happy to recommend
As with previous purchases from HMV everything went as planned. I opted to pickup my package from the shop to avoid delivery costs and there were no problems along the way. Happy to recommend.
2025年8月11日
hmv (UK) - Woking からの回答
Hi DRuston
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I couldn’t have had a better Sales…
I couldn’t have had a better Sales Assistant- SUPERB SERVICE
2025年7月24日
hmv (UK) - Woking からの回答
Hi Margaret
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great experience and great staff!
The staff (Kayleigh and Dean I think) were extremely helpful and enabled me to order the Lost Albums by Springsteen and helped me select headphones for my Mum.
2025年7月2日
hmv (UK) - Woking からの回答
Hi Anna
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Was looking for an old movie in store
Was looking for an old movie in store. Didn’t expect to find it so I asked at the til if it could be ordered. The process was easy and fast. Will definitely use again.
2025年6月18日
hmv (UK) - Woking からの回答
Hi Charlotte
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great assistance
2025年5月24日
hmv (UK) - Woking からの回答
Hi
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
We couldn't find the vinyl we were…
We couldn't find the vinyl we were looking for in store, Kayleigh at the counter was lovely and very helpful and found it online, ordered it for us and we got it delivered to our house. Had email confirmation of order and we were kept updated on when it was going to get delivered.
2025年3月3日
hmv (UK) - Woking からの回答
Hello Karen
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Woking store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
Great Customer Service
Tha staff are friendly and helpful, I was talking to Kayleigh and she checked for the Blu ray I was looking for and advised that they could deliver to the store by the weekend. I placed the order and it had arrived as per her advice. Great customer service and it is great to have HMV back in Woking😊
2025年2月26日
hmv (UK) - Woking からの回答
Hi Manoj
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I ordered 3 DVD and picked them up 3…
I ordered 3 DVD and picked them up 3 days later from the shop in Woking. Great service and easy to do.
2025年2月15日
hmv (UK) - Woking からの回答
Hello Tony
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
The lady who served me at HMV in Woking…
The lady who served me at HMV in Woking Surrey. Lady was very helpful. I ask the lady about the item l I ordered. It was a video of Planet. Lovely lady. I give her top mark.
2025年1月15日
hmv (UK) - Woking からの回答
Hi Thuy
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Woking からの回答
Hello Helen
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。