Good customer service in store , delivery was not a long wait . Only tiny grumble is tee shirt was just loose in box thought it should have been in a plastic bag,in case box got wet somewhere along t... もっと見る
企業が回答しました
所在地
所在地を変更Unit S12, Washington Square, CA14 3BD Workington, GB
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レビュアーのコメントを見てみましょう
Notification of order ready at the collection point was quick. Contact by the collection store was welcomed the staff member was very polite both on the phone and instore
企業が回答しました
Good customer service inn store and delivered by post on time when they didn't have any stock inn.
企業が回答しました
The young man I ordered from in store (Workington) was both friendly and extremely knowledgeable.
企業が回答しました
企業情報
hmv (UK) - Workington について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
Unit S12, Washington Square, CA14 3BD, Workington, 英国
4.9
優良
118件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Helpful and friendly staff
Helpful and friendly staff making the store feel welcoming.
Always happy to help if an item isn't currently in stock and great recommendations for similar items.
2025年7月12日
hmv (UK) - Workington からの回答
Hi Cas
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great service friendly staff
2025年6月7日
hmv (UK) - Workington からの回答
Hi Tracie
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
The customer service was great as…
The customer service was great as always. Had a lovely conversation with one of the employees and they are all very helpful and insightful
2025年6月1日
hmv (UK) - Workington からの回答
Hi Aaron
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great selection of merchandise and the…
Great selection of merchandise and the staff are always friendly and knowledgeable.
2025年5月3日
hmv (UK) - Workington からの回答
Hi Elizabeth
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Awesome employees
2025年5月1日
hmv (UK) - Workington からの回答
Hi Dylan
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Workington からの回答
Hi BERNARD
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
The delivery service was excellent
We got our dvd promptly and it was very well received as I had forgotten that I had ordered it, we would have no problem recommending hnv to anyone.
2025年4月3日
hmv (UK) - Workington からの回答
Hi Irene
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Workington からの回答
Hello Mike
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Your products and service are nearly…
Your products and service are nearly all ways spot on .
2025年3月27日
hmv (UK) - Workington からの回答
Hi David
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Happy customer
Always happy shopping with HMV. Online or in-store I have never had any issues.
Shopping in-store is great as the staff are so lovely and friendly.
2025年3月15日
hmv (UK) - Workington からの回答
Hi Jaimie
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Always Helpful and Friendly
I've always had a very positive experience in the Workington shop when I've been in to either buy or order (mainly) CDs or DVDs.
The staff are always friendly and helpful..
2025年2月26日
hmv (UK) - Workington からの回答
Hi Mike
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Sales advisor did everything to get me…
Sales advisor did everything to get me my products for as near to christmas as he could
2024年12月30日
hmv (UK) - Workington からの回答
Hello Bernadette
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Workington store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
Very friendly staff
Very friendly staff , very helpful, item arrived on time and in excellent condition
2024年12月23日
hmv (UK) - Workington からの回答
Hi steven
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Friendly staff
Friendly staff
When i had to return/ replace item they were very helpful and the process was pain free
2024年12月29日
hmv (UK) - Workington からの回答
Hello paula
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Ordered dvd box set in local…
Ordered dvd box set in local store,staff very helpful and knowledgeable and collected in store 3 days later.
2024年12月22日
hmv (UK) - Workington からの回答
Hi David
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
hmv (UK) - Workington からの回答
Hello Susan
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Got a HMV giftcard for my birthday and…
Got a HMV giftcard for my birthday and because I couldnt use it to order the CD I wanted online ( WHY ? 😡) - I travelled to the closest HMV branch 12 miles away to order it to be delivered to my address. The service in your Workington branch was excellent.
2024年11月19日
hmv (UK) - Workington からの回答
Hi David,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
hmv (UK) - Workington からの回答
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Workington からの回答
Hi
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Notification of order ready at the…
Notification of order ready at the collection point was quick. Contact by the collection store was welcomed the staff member was very polite both on the phone and instore
2024年10月28日
hmv (UK) - Workington からの回答
Hello Wilson
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
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