It's so good to see hmv having vinyl on such great offers. Managed to nearly complete my Uriah Heep picture disc collection now. Also a big shout out to the manager and staff at the Worthing store fo... もっと見る
企業が回答しました
所在地
所在地を変更Unit 4, Montague Centre, Liverpool St, BN11 1YJ Worthing, GB
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I ordered a Blu Ray online for collection from HMV in Worthing, West Sussex. I was emailed within 2 days to let me know that it was ready for collection: no hassle with delivery carriers, the whol... もっと見る
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My parcel had been delivered to wrong door by royal mail and subsequently went "missing" i went to hmv who couldn't have been more helpful they followed up with RM. But hmv sent a new delivery at no e... もっと見る
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Olly was very knowledgeable and processed our order with speed and efficiency. He listened carefully to our problems with unusual names and addresses, and was good natured and friendly. Thank you for... もっと見る
企業が回答しました
企業情報
hmv (UK) - Worthing について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
Unit 4, Montague Centre, Liverpool St, BN11 1YJ, Worthing, 英国
4.7
優良
281件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
hmv (UK) - Worthing からの回答
Hi Katherine
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
I was served by a lovely man who was…
I was served by a lovely man who was very helpful with my purchase he looked it up on his till screen gave me exactly what I wanted with no problems
2024年12月20日
hmv (UK) - Worthing からの回答
Hi Marie
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
I really like the huge choice of vinyl
I really like the huge choice of vinyl, and the multi buy offer is good value.
2024年12月15日
hmv (UK) - Worthing からの回答
It's a very popular and ever changing offer David, so make sure to keep checking as we have titles added all the time :)
Easy to order online
Easy to order online, HMV kept me updated with order progress. Order arrived at store on time. Very pleasant staff member. Only negative is that the item I ordered was very small but arrived in very large box with much packaging!
2024年12月14日
hmv (UK) - Worthing からの回答
Hi Lucielle
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
hmv (UK) - Worthing からの回答
Hi Thomas
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Order Incomplete
The order was not completed and even after a couple of weeks, the order has still not been completed, I used the collect from store option but there is clearly a problem in informing the store staff of the complete order, there seems to be an emphasis on what has been delivered not what is still to arrive. I suspect that the product I ordered will not now arrive.
2024年11月25日
hmv (UK) - Worthing からの回答
Hi John
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you further.
hmv (UK) - Worthing からの回答
Hi kevin
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The CD was ordered in the shop
The CD was ordered in the shop, and arrived in the shop the following week for us to pick-up as planned. Helpful staff
2024年12月7日
hmv (UK) - Worthing からの回答
Hello
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
went in store after getting email to…
went in store after getting email to say items were ready for pick up,asked for my items on which a member of staff found quick and easy!then asked for my details etc,think i was in store 10mins max,1st class staff
2024年12月9日
hmv (UK) - Worthing からの回答
Hi David
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Staff at the shop helpful as always, always happy and knowledgeable
Staff at the shop helpful as always
2024年12月7日
hmv (UK) - Worthing からの回答
Hello Ross
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
hmv (UK) - Worthing からの回答
Hi Valerie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Quick delivery of t-shirts to store
Quick delivery of t-shirts to store. Friendly and helpful staff at HMV Worthing. Excellent communication via email regarding when the t-shirts were dispatched and then when they were ready to collect. The website was easy to navigate when ordering my garments.
2024年12月4日
hmv (UK) - Worthing からの回答
Hi ANDREA
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Helpful staff members
Helpful staff members. An easy ordering procedure & I was notified when product was dispatched and subsequently ready for collection.
2024年11月26日
hmv (UK) - Worthing からの回答
Hi Helen,
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Easy to order online and going to the…
Easy to order online and going to the store to collect, people had it ready for me to pick up when I got there
2024年11月9日
hmv (UK) - Worthing からの回答
Hi Elizabeth,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Easy to order and promptly received.
2024年11月1日
hmv (UK) - Worthing からの回答
Hi Barry
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent service
The shop assistant was very helpful. He looked up a CD I wanted and couldn't find in the shop and arranged for it to be posted to my home address.
Excellent service.
2024年10月25日
hmv (UK) - Worthing からの回答
Hi Gayron,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Worthing からの回答
Hello Ruaraidh
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Excellent service
2024年10月23日
hmv (UK) - Worthing からの回答
Hi there,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Helpful, polite
I went into the store but couldn't find what I was looking for I asked and they told me they don't have it in stock and if I would like order it in so I did and received it in a few days
2024年10月20日
hmv (UK) - Worthing からの回答
Hi Alice
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great staff let down by silly systems.
A new cd would not play so I had to order a replacement. So this means it wasn’t a 5 but the staff were very helpful and good at their jobs but sadly restricted by hassly systems….. they had to issue a refund on a gift card and then use that to purchase the new one. What a waste of time and plastic!!!
2024年10月20日
hmv (UK) - Worthing からの回答
Hello Kate
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
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